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Alba M

Amazing stay

Review of No. 9 Hotel
5.0 of 5 bubblesReviewed 2 Dec 2019
I stayed one night in the dorm and it was exaclty what i needed! Room very clean, access to kitchen, perfect location as it's only few minutes walking to Newmarket ! Staff very nice, highly reccomend for one or two night stay!
Date of stay: December 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
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Newmarket H, Front Office Manager at No. 9 Hotel, responded to this review
Responded 3 Dec 2019
Kia ora,

Thank you very much for choosing to stay with us, and for taking the time to leave a rview.

I am so happy to hear you had such a perfect stay, we look forward to welcoming you back again soon.

Kind Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 December 2019

Group travel to Auckland for a sports competition. Turning up late was no problem. Beds and rooms very comfortable and en suites in good order made stay pleasant. We will be back for any future events Thanks

Date of stay: November 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank boxofficeboxing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newmarket H, Front Office Manager at No. 9 Hotel, responded to this reviewResponded 9 December 2019

Kia ora,

Thank you very much for choosing to stay with us, and for taking the time to leave a review.

I am so happy to hear that you had an outstanding stay, and found our late-check in service helpful.

We look forward to welcoming you back again soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2019

Pictures on website look better than the building in real. Nice staff, parking is possible in surrounding streets for free if lot is not available. 4-bedroom dorm was neat and clean, but is a very small room for four persons and baggage. Not enough space for unpacking your baggage or changing. Bathroom small but clean and modern. Towels and showergel available. Nice kitchen, very modern styled, clean. Wifi was slow and not in every corner of the kitchen available. In room it was slow and often offline. For a night it was ok.

Room tip: i do not know what "room tip" means, sorry.
Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank 69gooss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newmarket H, Front Office Manager at No. 9 Hotel, responded to this reviewResponded 2 December 2019

Kia ora,

Thank you very much for choosing to stay with us, and for taking the time to leave a review.

I am very happy to hear that you found our staff welcoming and friendly. As always, we do encourage guests to pre-book their parking, as we have limited availability. I am happy to hear that you found some of the free on-street parking available.

All of our dorm rooms have storage space under the beds for people's belongings, as well as many hooks for guests to hang things on. I am sorry if you felt the room was a little small, occasionally other roommates tend to use the space a little unfairly, which can result in them feeling a bit cramped.

I am glad to hear that you found our bathrooms clean and modern, and yes, we do have free towels for guests to use (just ask reception).

I have elevated your wifi issues to our I.T manager, and we hope to sort that issue out today>

We look forward to welcoming you back again soon.

Kind Regards

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Reviewed 27 November 2019

Stayed for 3 days with my grandchild super location within walking distance to bus / train station. Room clean, great kitchen for self catering fully stocked with appliances if required. Staff extremly helpful will stay again thank you.

Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Trek29988486474
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newmarket H, Front Office Manager at No. 9 Hotel, responded to this reviewResponded 29 November 2019

Kia ora,

Thank you very much for choosing to stay with us, and for taking the time to leave a review.

I am so happy you found our rooms clean and welcoming. Our kitchen is a real gem, and we are so happy that you made full use of it.

Our staff love helping our guests out, and I am so happy you found them happy and helpful!

We look forward to welcoming you back again soon.

Kind Regards

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Reviewed 25 November 2019

Stayed for 3 nights. The hotel is in prime position for shopping with the new Newmarket Westfield a short walk from hotel with multiple places to eat. We had a twin room which was adequate but a tad small the room would be fine if bed did not have to be split for twin beds. Coffee and tea provided. Great shower - lovely n hot. Room quiet was not disturbed by other guests. Would stay again. With the bonus of onsite car park.

Date of stay: November 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Nicky A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newmarket H, Front Office Manager at No. 9 Hotel, responded to this reviewResponded 27 November 2019

Kia ora,

Thank you very much for choosing to stay with us, and for taking the time to leave a review.
I am so happy to hear that you had such a great stay. Our location is prime for the new Westfield area, which has opened up many shopping and dining experiences to our guests.

I am thrilled to hear that you enjoyed our showers, and in-room amenities, and we look forward to welcoming you back again soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2019

Very nice place to stay. Great location on the edge of Newmarket. We booked a carpark which made our stay even easier. The staff are helpful and friendly. The kitchen area is excellent with everything you need and is a great place to hang and recharge.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank sandramN5525ZP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Newmarket H, Front Office Manager at No. 9 Hotel, responded to this reviewResponded 27 November 2019

Kia ora,

Thank you very much for staying with us,and for taking the time leave such a great review.

I am so happy to hear that you booked your carpark spot in advance. We always encourage our guests to pre-book these, as space is limited. Our kitchen is an absolute gem, and I am so happy to hear that you had such a great stay.

We look forward to welcoming you back again soon.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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