Kia ora,
Thank you very much for choosing to stay with us, and for taking the time to leave a review.
I am very happy to hear that you found our staff welcoming and friendly. As always, we do encourage guests to pre-book their parking, as we have limited availability. I am happy to hear that you found some of the free on-street parking available.
All of our dorm rooms have storage space under the beds for people's belongings, as well as many hooks for guests to hang things on. I am sorry if you felt the room was a little small, occasionally other roommates tend to use the space a little unfairly, which can result in them feeling a bit cramped.
I am glad to hear that you found our bathrooms clean and modern, and yes, we do have free towels for guests to use (just ask reception).
I have elevated your wifi issues to our I.T manager, and we hope to sort that issue out today>
We look forward to welcoming you back again soon.
Kind Regards