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“Great service and amazing food - 5 stars all the way”
Review of Charlie Farley's

Charlie Farley's
Ranked #6 of 7 Restaurants in Onetangi
Cuisines: Diner
More restaurant details
Restaurant details
Good for: Bar Scene, Child-friendly
Dining options: Breakfast, After-hours, Reservations
Reviewed 31 January 2024 via mobile

We stopped here for breakfast one morning whilst staying locally and we are so glad we ignored the few poor reviews and listened to the majority.
We were served by 2 very polite and attentive waitresses, who served us delicious tea and coffees, our food followed quickly after and it was exceptional, coupled with an amazing setting.
We had the full breakfast and the avocado on toast, both amazing and the portion sizes were huge.
If (when) we return to Waiheke we will definitely be back.
Keep up the good work and impeccable food, definitely worth all 5 stars.

Date of visit: January 2024
Thank sharpey79gfc2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie Farleys, Other at Charlie Farley's, responded to this reviewResponded 23 March 2024

Hi Sharpey79gfc2! We are thrilled to hear about your positive experience at our restaurant. We are delighted that you enjoyed our beachside restaurant, we pride ourselves on giving top quality service. Thank you for giving us 5 stars and for sharing your feedback. We look forward to welcoming you back when you return to Waiheke!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (833)
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7 - 11 of 833 reviews

Reviewed 25 January 2024

Fish n chips dreadful. One was not cooked in centre - still liquid batter and raw fish, other small dry fish in large cakey batter. Chips not good. Poor value for $32 each. To credit they did not charge us and substituted a burger served on bun with single lettuce leaf and oily onion ring. Toilets small cramped and worn floor and grotty. Water glasses not clean and had lip prints so not washed properly.

Great view did not compensate for very poor dining experience

Date of visit: January 2024
    • Value
    • Atmosphere
    • Service
    • Food
1  Thank DRMB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2024

My husband and I had read some reviews that werent that favourable but decided to check it out ourselves. We loved Charlie Farleys. We took the bus as we were staying in Oneroa - bus stops right outside :) and you catch it again just around the corner.
We just had some snacks (calamari and chips - both yum), and a couple of drinks each. We both enjoyed our time here - moved tables twice - all are good (outside). But we were keen to have the table right at the roadside and watch the beach while we sat having our drinks. Great vibe here. Good service. Its popular especially at lunch time (and probably dinner time too). Loads of staff on the day we visited so there was no waiting.
We even enjoyed an ice cream on the way out from their ice cream cart out the side of the restaurant and those were yum too!
Hope to be back.

Date of visit: December 2023
    • Value
    • Atmosphere
    • Service
    • Food
Thank KPwhanau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlie Farleys, Other at Charlie Farley's, responded to this reviewResponded 23 March 2024

Hi KPwhanau, thank you for taking the time to share your experience at Charlie Farleys. We're glad to hear that you and your husband enjoyed the food, drinks, and atmosphere during your visit. We appreciate your feedback and look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2024 via mobile

Catching up with a friend, decided to come here as I have never been.
The girl at FOH was quite rude and what seemed like impatient as she wanted to hurry us up and kept finishing our sentences for us ( all we were trying to do was ask where we can sit and if we are able to just order a coffee but we were being interrupted by her)
Finally we say we would like coffees to take away as I couldn’t be bothered dealing with the attitude she asked to order on the side where they do take away coffees, which is fine as long as we could get away from the ‘assume it all ‘ lady.
I wanted to leave as I don’t believe in spending money somewhere where my money isn’t wanted but my friend really wanted a coffee. Ok we order one. The other girl making coffees looked like she did not want to be there, I suggest talk to your employees about not just being there to get money and go home when it’s time to clock off but also about customer service.
Anyway our coffee. It was burnt and so awful. Should have trusted my instincts and left as soon as the lady made her not so good impression when we first came in.
We left our coffees and just left.

All it takes is a great attitude which these working holiday people seem to have a lack of on this island. Such a shame as the setting of this place was so beautiful. Too bad we didn’t not get to enjoy it.

Date of visit: January 2024
Thank olyastravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 January 2024

This establishment presented an exceptionally disappointing experience, one that falls far short of acceptable standards. Initially enticed by the promise of market-fresh fish, I was dismayed to find that the dish served was nothing more than ordinary pub-style fish and chips, yet priced exorbitantly. Suspicions regarding the value were further confirmed when a measurement of a 250 ml wine serving revealed a significant shortfall.

My displeasure was compounded by the egregiously slow service. An incident involving the use of profane language by the individual identified as the general manager – a certain Mat or Nat, distinguishable by his glasses and dismissive demeanor – occurred within earshot of my children, prompting a relocation to an outdoor seating area. This change, however, did little to alleviate the situation.

Upon lodging a complaint, I was met with an attitude from the manager that suggested I was the issue, an utterly disrespectful and unprofessional response. This encounter seemed to precipitate a deliberate delay in service, as evidenced by the 40-minute wait for our meal on a day that was far from busy.

Observations of hygiene practices, or the lack thereof, further marred the experience. A bartender was seen garnishing drinks without gloves, raising concerns about contamination. This, coupled with the sight of glasses being washed in murky water and the questionable ice handling practices, raises serious health and safety concerns.

While the location's natural beauty is undeniable, it is grossly undermined by the subpar management and service. This establishment, in its current state, is a lamentable waste of a splendid setting.

Date of visit: January 2024
2  Thank Global01243812320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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