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Amanda C

LOVE this place for trips!

5.0 of 5 bubblesReviewed 1 Dec 2024
My family has been to this resort 3 times now. After staying for the first time we decided to become members. This resort has so many options of dining,pools and amazing entertainment. I have had the pleasure of Noah being my butler for 2 stays and he was so polite and helpful with anything we needed. The last time we had Noah and Hugo and both were by far the BEST! Can not wait to plan our next relaxing and fun trip.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this review
Responded 2 Dec 2024
Dear guest,

Thank you so much for your words and for your recognition. We sincerely appreciate your visit and your preference, and we hope to have the pleasure to serve you anytime soon.

Cordially,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (10,425)
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Traveller rating
5,526
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401
334
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Reviewed 2 December 2024

Resort was great our butlers were excellent. Catered to our every need and we're always there when you needed them. I have never had such great service they were like family and we look forward to seeing them next year in November. Merry Christmas Noel and sebastian.

Date of stay: November 2024
Trip type: Travelled as a couple
1  Thank Lee W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 2 December 2024

Dear guest,

Thank you so much for your words and for your recognition. We sincerely appreciate your visit and your preference, and we hope to have the pleasure to serve you anytime soon.

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2024

The beds are so comfortable, the staff are super friendly, the food is good! It is fabulous resort. Hugo and Noah were always so helpful and attentive to everything we needed to have an enjoyable experience. I will be going back the first chance I get.

Date of stay: November 2024
Trip type: Travelled with friends
1  Thank Tanya B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 2 December 2024

Dear guest,

Thank you so much for choosing Hotel Marina El Cid/ Ventus at Marina El Cid as your destination again for your vacation, we are happy and proud to read that your experience was fantastic and that you have great memories of this very special time!

It would be fantastic to see you again very soon!

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2024 via mobile

Was a wonderful week in paradise. The resort is beautiful. All the staff are very helpful and friendly. Our 2 butlers Hugo & Noah made things just that extra special! The food was excellent at all the restaurants. We will becoming back again that’s great sure!!

Date of stay: November 2024
Trip type: Travelled with friends
1  Thank Mona D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 2 December 2024

Dear Mona,

Wishing you an excellent week, we greet you from the Mexican Caribbean and we sincerely appreciate your kind comments about our facilities and services. It will be a pleasure for us to serve you in the near future.

Warm regards.

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Reviewed 1 December 2024

We had a wonderful Thanksgiving week with our family. The resort is amazing with many pools, a beautiful beach, endless things to do for the kids and adults. The food was great! The staff made us feel completely taken care of the entire time. Our butlers Hugo and Noah put together a birthday celebration for 2 of our family members, complete with decorations and a chocolate cake! It was so nice!

Room tip: Bring swim shoes. The ocean has shells on the bottom. The beach is nice and sandy though
Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mariah O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 1 December 2024

Dear Mariah,

Thank you so much for your words and for your recognition. We sincerely appreciate your visit and your preference, and we hope to have the pleasure to serve you anytime soon.

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2024

We stayed at Marina El Cid for two weeks in November. These

We were treated royally by all the staff, and especially by our two butlers Alan & Gerson who were both very kind, considerate and helped us out when we requested. Thank you to these two amazing young men for their service.

Date of stay: November 2024
Trip type: Travelled with family
1  Thank Flyer35986038774
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 1 December 2024

Dear guest,

We are very pleased to receive your comments and read that your visit to Hotel Marina El Cid resulted in a positively unforgettable experience for the whole family. We sincerely hope to have the honor of serving you again in this, your home.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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