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Craig N

Hotel El Cid Beach Resort

5.0 of 5 bubblesReviewed 12 Jul 2024
Loved our week here. Close to all the things we want to do and pool area/food/service we’re all A+! Not too crowded and felt like we had plenty of space. Would definitely stay here again!
Date of stay: July 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this review
Responded 13 Jul 2024
Dear Craig,

We are very pleased to receive your comments and read that your visit to Hotel Marina El Cid resulted in a positively unforgettable experience for the whole family. We sincerely hope to have the honor of serving you again in this, your home.

Best regards.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (10,286)
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Reviewed 12 July 2024 via mobile

Great resort great food and pool to relax. Beach is not great but service and people who work there make it worth to go. We stayed there 2 years in row. Service was excellent and we enjoyed staying there. Food is just top notch. For families great place to stay

Date of stay: August 2023
Trip type: Travelled with family
Thank ivica1976sapina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 14 July 2024

Dear guest,

Thank you very much for your kind words and for your recommendation. Your comments make us feel committed to continue providing great service and continue to improve every detail to maintain the quality and service that characterizes El Cid.

Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

EL CId is such an amazing resort.You have 4 resorts you can use. You can walk or use their transportation. Lots of gorgeous pools and hot tubs, the beach and even the dolphin experience. The spa is amazing too. 7 different restaurants too. But what makes it feel like home is the friendly staff from the minute you step off the van! Welcome to El CID! Best place ever!

Date of stay: June 2024
Review collected in partnership with this hotel
Thank Karen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 11 July 2024

Dear Karen,

Thank you for sharing your comments on this site. It is great to read that you found the relaxation and comfort you were looking for during your stay at Hotel Marina El Cid.

This is your home and we hope to have the pleasure to serve you again anytime soon.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

We stayed at the El acid and it was a great experience. Friendly employees, fun activities for everyone, and it was nice to have options of visiting their sister resorts.

We stayed during a hurricane and the hotel did a great job of sheltering and making sure everyone was safe in their rooms.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aileen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 11 July 2024

Dear guest,

Thank you so much for choosing Hotel Marina El Cid/ Ventus at Marina El Cid as your destination again for your vacation, we are happy and proud to read that your experience was fantastic and that you have great memories of this very special time!

It would be fantastic to see you again very soon!

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2024

Great resort great food great times. We were there when Hurricane Beryl hit and we felt safe and accomdated. We were lucky to have two butlers, Noah and Roman who were not only the nicest people you would ever meet, but friendly and helpful to any request.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 10 July 2024

Dear guest,

Thank you for sharing your comments on this site and your recognition to our service and facilities. It is great to read that you found the relaxation and comfort you were looking for during your stay at Hotel Marina El Cid and that you received a satisfactory level of service, for us, that is what you and all our guests deserve.

This is your home and we hope to have the pleasure to serve you again anytime soon.

Cordially,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024

I do not like the People Smoking and Vaping
and no one doing anything about.

every day by the Apple Pool there were many people
smoking and vaping and curing by the kid pool

Leonard Strunck

Date of stay: June 2024
Review collected in partnership with this hotel
Thank str21481
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 9 July 2024

Dear guest,

First of all, I would like to thank you for your recent stay and for taking the time to share your comments with us. We sincerely regret that we were not at the level of your expectations. We are constantly improving and learning from our guests. We sincerely hope to have the opportunity to serve you again in a near future.

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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