We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Ivica Sapina
Cleveland, Ohio

Lovely resort

4.0 of 5 bubblesReviewed 11 Jul 2024via mobile
Great resort great food and pool to relax. Beach is not great but service and people who work there make it worth to go. We stayed there 2 years in row. Service was excellent and we enjoyed staying there. Food is just top notch. For families great place to stay
Date of stay: August 2023
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this review
Responded 13 Jul 2024
Dear guest,

Thank you very much for your kind words and for your recommendation. Your comments make us feel committed to continue providing great service and continue to improve every detail to maintain the quality and service that characterizes El Cid.

Thanks again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$917
Fully refundable
Get rewarded with One Key
  • Official Site
    $917
  • Hotels.com
    $916
  • Tripadvisor
    $917
5.2 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$611
Fully refundable
  • Booking.com
    $635
  • travelup.com
    $526
  • Hotels.com
    $649
4.7 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$255
Fully refundable
  • Expedia.com
    $265
  • Skyscanner.com
    $197
  • Official Site
    $225
3.1 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$671
Fully refundable
No prepayment needed
  • Official Site
    $606
  • Expedia.com
    $674
  • Hotels.com
    $674
8.3 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$389
Fully refundable
  • Booking.com
    $416
  • travelup.com
    $346
  • Expedia.com
    $419
5.5 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$431
  • Skyscanner.com
    $433
  • StayForLong
    $290
  • Priceline
    $431
6.0 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$470
  • Expedia.com
    $471
  • Skyscanner.com
    $382
  • Booking.com
    $515
13.1 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
$568
Fully refundable
Get rewarded with One Key
  • Booking.com
    $507
  • Hotels.com
    $568
  • Priceline
    $507
12.7 km from Hotel Marina El Cid Spa & Beach Resort
Free Wifi
Free parking
View more hotels in Puerto Morelos
Reviews (10,285)
Filter reviews
10,285 results
Traveller rating
5,420
3,047
1,088
401
329
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
5,420
3,047
1,088
401
329
Show reviews that mention
All reviews platinum club murphy bed cliff jump infinity pool time share platinum service convention center bedroom suite kids club seafood restaurant per device family vacation main pool fire show main buffet swim up bar vacation club
Selected filters
Filter
Updating list...
46 - 51 of 10,285 reviews
Reviewed 11 July 2024

EL CId is such an amazing resort.You have 4 resorts you can use. You can walk or use their transportation. Lots of gorgeous pools and hot tubs, the beach and even the dolphin experience. The spa is amazing too. 7 different restaurants too. But what makes it feel like home is the friendly staff from the minute you step off the van! Welcome to El CID! Best place ever!

Date of stay: June 2024
Review collected in partnership with this hotel
Thank Karen S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 11 July 2024

Dear Karen,

Thank you for sharing your comments on this site. It is great to read that you found the relaxation and comfort you were looking for during your stay at Hotel Marina El Cid.

This is your home and we hope to have the pleasure to serve you again anytime soon.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

We stayed at the El acid and it was a great experience. Friendly employees, fun activities for everyone, and it was nice to have options of visiting their sister resorts.

We stayed during a hurricane and the hotel did a great job of sheltering and making sure everyone was safe in their rooms.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aileen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 11 July 2024

Dear guest,

Thank you so much for choosing Hotel Marina El Cid/ Ventus at Marina El Cid as your destination again for your vacation, we are happy and proud to read that your experience was fantastic and that you have great memories of this very special time!

It would be fantastic to see you again very soon!

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2024

Great resort great food great times. We were there when Hurricane Beryl hit and we felt safe and accomdated. We were lucky to have two butlers, Noah and Roman who were not only the nicest people you would ever meet, but friendly and helpful to any request.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 10 July 2024

Dear guest,

Thank you for sharing your comments on this site and your recognition to our service and facilities. It is great to read that you found the relaxation and comfort you were looking for during your stay at Hotel Marina El Cid and that you received a satisfactory level of service, for us, that is what you and all our guests deserve.

This is your home and we hope to have the pleasure to serve you again anytime soon.

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024

I do not like the People Smoking and Vaping
and no one doing anything about.

every day by the Apple Pool there were many people
smoking and vaping and curing by the kid pool

Leonard Strunck

Date of stay: June 2024
Review collected in partnership with this hotel
Thank str21481
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 9 July 2024

Dear guest,

First of all, I would like to thank you for your recent stay and for taking the time to share your comments with us. We sincerely regret that we were not at the level of your expectations. We are constantly improving and learning from our guests. We sincerely hope to have the opportunity to serve you again in a near future.

Cordially,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2024

Our butlers, Roman and Noah, were amazing! Service in the French and Mediterranean restaurants was severely slow. The food in the French restaurant was fantastic. Best steaks we had were there. Cafe staff seemed unfriendly when we were in there. However, everything was very clean and well maintained. Pool/beach bar staff and wait staff were wonderful. Activities group was friendly and outgoing. Fernanda, with sales was very sweet and friendly. We look forward to seeing her again!

Date of stay: June 2024
Review collected in partnership with this hotel
Thank Katie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivan Bringas, Director General at Hotel Marina El Cid Spa & Beach Resort, responded to this reviewResponded 3 July 2024

Dear Katie,

Thank you so much for your kind review and for your recognition. Your comments make us feel commited to keep giving a great service and continue improving on every detail in order to maintain the quality and service that characterizes El Cid.

This is your house and we hope to see you again soon, hopefuly, for a longer stay.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews