We loved that this resort was brand new and not crowded. It’s small and easy to get around.

There are three dinner options with a fourth that will be complete soon. We felt like there were enough options on the menu that we didn’t mind there not being more restaurants. The food was better than what we’ve had in the past and it’s more Americanized. For lunch, they only have a special day or two where you can get food by the pool. However, the outside bar/restaurant that you can order from is right there close and so is Landshark. Landshark has indoor and outdoor seating (overlooking the water) and the other is all outdoor in the middle. Everything is SUPER close.
Dinner usually took about two hours at the Steakhouse and the Italian restaurant, which was longer than we were used to, but again, good food and great people working these restaurants. Armondo in the Steakhouse, as well as all of the workers were especially attentive and great to get to know.

Landshark had live music every night at 9. Good beer (also good food) on tap that they brew right there. The bands were top notch. One day a week they have a live band at the pool during the day as well. They have a foam party on Friday.

The entertainment staff was SO FUN and made a great team!! A huge shoutout to Kevoy, Metzli, Ozzy, Samantha & Brenda. They do an amazing job of entertaining, mingling with guests, and truly building relationships with those who wish to get to know them.
There are games and activities everyday at the pool around 2. Volleyball a couple times a day, and ‘aerobics’, which was not the traditional water aerobics, once a day. Depending on who was leading, it was a dance party and entertaining for those who just wanted to watch and not participate.

The staff in general was the best we’ve ever encountered! Bernardo & Didier in Landshark, as well as all the other guys that worked there, were super attentive and worked so hard to make sure everyone was having a good time. Their service was top notch, as was Patricia’s poolside. There honestly wasn’t a bad staff person there and I regret that I don’t have names of more of them. Great people!

There’s only a few feet of beach right now and it’s not the best beach walking area either, although we still went often. It’s not the typical area that you get in Cancun where you can walk a wide beach for miles. The beautiful pools and amazing people made up for it.

Everyone was super helpful if there was anything we needed at the front desk. Diego was great when he checked us in and continued to keep in touch with our family throughout the week.

The people and high quality of food and drinks make this resort. Book it and enjoy!

Pros:
The entertainment staff was everything. They made this vacation so much fun. Give them a raise. Our island ambassador Dafne was so accommodating and went out of her way to make sure we had everything we needed. Give her a raise too. The foam party was so much fun. It should probably be done twice a week for those who aren’t staying on a Saturday. The waitress by the pool bringing us drinks works so hard and did a great job. Give her a raise. The drinks were great too. The shows and scheduled activities made it so much fun. The rooms and the property are just beautiful. We enjoyed most of our meals.
We will definitely be back!

Cons:
No beach, big downer but luckily we are more pool people. The $120 charge to use sister property down the block for its beach. It should be free.
The salads weren’t great. Try chopping the lettuce and adding cucumber, tomato, black olives and balsamic dressing.
Add chicken tacos to the menu at the snack bar in the center. The other tacos available were really great. We had them every day for lunch because they were so good. There should be food service by the pool not just drinks, The taco boat in the pool should be free or maybe just a $20 charge for convenience, because it’s all inclusive food.
As you see most of the cons are just opinion and insignificant. Please see them as constructive criticism to make this resort even better. We will definitely be back.