We could not have been happier with our stay at Margaritaville Island Reserve Riviera. From the moment we arrived to returning to the airport we were royally looked after.
The whole resort was spotless with the staff working to maintain it despite Hurricane Beryl that had blown through the week before we arrived.
Special mention to Jesus our designated hotel ambassador who was always on hand to assist with booking us restaurant tables for each evening along with informing us of all guest activities available each day.
The quality of the food was outstanding and varied enough to allow us to try new dishes everyday. The highlight being our numerous lunch time visits to Rita's Taco House where our plates never seem to be empty and our drinks were always full!
The lunch staff at Rita's were also on duty for breakfast at the Beach House so over the 10 days we enjoyed having a lot of fun with them.
The evening entertainment was varied with our favourites being the Caribbean / Reggae night and the Mexican night. The latter certainly had it's fair share of Tequila flowing.
It was a wonderful holiday creating many family memories. Thank you!

This was our first visit to Margaritaville and we traveled with a group of 12 to celebrate high school graduation, overall we had a fantastic time and really enjoyed the property and staff.

We are Exotic members, the arrival and check-in process was a bit confusing, as there were mix ups with the type of rooms requested and the number of people in each room however, our butler, Carlos worked with the management staff to sort out the rooms very quickly and we loved our rooms.

As Exotic members, we booked swim-up rooms and the rooms were large, clean and beautifully decorated, the beds were very comfortable and we enjoyed the swim up benefit.

Our butler, Carlos was amazing! He was very attentive, quick to respond and helped us get reservations for our large party of 12 each night. We communicated through the whats up app, and went above and beyond to ensure our stay was enjoyable and pleasant.

We LOVED every restaurant on the property, Rita taco place was one of our favorites with the variety of food, ocean beach views and excellent staff.
Frank & Lola's was our most favorite , the customer service was fantastic the food was 5-Star rating and so delicious.
Carlos was our mix-ologist and he made the most beautiful and tasty drinks I've ever had.
Big applause and kudo's to Xenia, she was the manager of the restaurants and she went above and beyond with customer service. She was friendly, helpful and arranged special desserts to help celebrate the graduates and a birthday person during our trip.

Entertainment was good at the property, mostly musicians

We visited the SPA for massages and water therapy, I've been to Mexico many of times over the years and my spa experience at Margaritaville was by-far the best experience. The water therapy session and massage was worth every penny and so enjoyable!

The only area of improvement for this property is the gym , the gym was very small with only 2 treadmills , one elliptical and limited weight options. It was okay and worked for us but felt crowded when the gym had 5-6 people in there at one time.

Overall, I rate this property a 5-star experience, the customer service by the staff was amazing !! We will return again in the future.