We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Thomas K

Great Trip To Cancun

5.0 of 5 bubblesReviewed 12 Mar 2024
Gustavo, Joel, Eduardo, Antonio, Hilda, and Henry were all amazing and great to all of us. They were all very complementary and made sure that we were enjoying ourselves the whole trip. They kept on interacting with us very positively and made our trip great.
Date of stay: March 2024
Trip type: Travelled with friends
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$428
Fully refundable
Get rewarded with One Key
  • Tripadvisor
    $428
  • Booking.com
  • Priceline
    $427
11.6 km from Hotel Hacienda Morelos
Free Wifi
Free parking
  • Priceline
    $466
  • ZenHotels.com
    $417
  • Official Site
2.7 km from Hotel Hacienda Morelos
Free Wifi
Free parking
Get rewarded with One Key
  • Priceline
    $433
  • Expedia.com
    $359
  • Booking.com
4.3 km from Hotel Hacienda Morelos
Free Wifi
Free parking
View more hotels in Puerto Morelos
Reviews (749)
Filter reviews
749 results
Traveller rating
216
243
159
52
79
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
216
243
159
52
79
Show reviews that mention
All reviews small hotel first floor cable tv front desk staff plenty of hot water the ground floor large balcony two double beds the wait staff all inclusives pool side ocean front puerto refrigerator cancun hammocks tile
Selected filters
Filter
Updating list...
5 - 10 of 749 reviews
Reviewed 12 March 2024

For price, good. Beachfront. Beautiful pool and lounge area. Beachfront tables, lounge chairs. For me this is a big plus. Room and shower great. Hot water, comfy bed,clean. And parking. Safe fantastic. Location = close walking distance to supermarket, and cento.

Room tip: If you don't want noise, #106 room is great but. Right next to bar an restaurant.
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank 392colleena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2024

Clean enough room but very basic. Could be so much better with some improvements, especially in the bathrooms. The water in the shower had a strange smell. While we were there the room upstairs flooded all over next doors balcony. There is an 80s music bar opposite and the music can be heard in all the rooms until 2am. It would be just ok for half the price but for what we paid we were expecting a bit more. The pool was nice but hardly any loungers and we sat in plastic chairs.
On the plus side the staff are really nice and the restaurant and bar and communal areas are great (the restaurant is seperately owned and a much higher standard in all respects). The location is also very good.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank JK_BarRoomQueen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 January 2024

This is a very basic hotel. No washcloths, beds were very hard, pillows are hard, beach and view are good. When we checked in their was no soap so we had to go buy soap. The restaurant attached to the hotel is very good. Great location to walk to everything

Date of stay: January 2024
Trip type: Travelled with family
Thank Kohl0002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2024

The hotel is very basic but the staff is kind and the location is the best. There’s a restaurant inside the property but doesn’t belong to the hotel and the owner is one of the best known chefs in Mexico, Daniel Ovadia. The restaurant definitely is a must.
The hotel is just fine.

Room tip: The hotel is very basic, if you are looking for something fancy, amenities and luxury rooms, this place is not for you.
Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Teresa V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024 via mobile

Basic amenities but clean, right on the beach, nice pool, awesome dive/snorkel shop on premises, and good beachfront restaurant. The supermarket across the street is excellent and convenient. Want a fridge in room, make sure you ask. We slept with the windows open and the sound of the wind & waves washed us off to sleep every night. We would absolutely return--truly paradise.

Room tip: Beds are a firm memory foam mattress. I loved it but not for everyone.
Date of stay: January 2024
Trip type: Travelled with friends
2  Thank megang35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews