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JK_BarRoomQueen
London, United Kingdom

More basic that the photographs suggest

2.0 of 5 bubblesReviewed 14 Feb 2024
Clean enough room but very basic. Could be so much better with some improvements, especially in the bathrooms. The water in the shower had a strange smell. While we were there the room upstairs flooded all over next doors balcony. There is an 80s music bar opposite and the music can be heard in all the rooms until 2am. It would be just ok for half the price but for what we paid we were expecting a bit more. The pool was nice but hardly any loungers and we sat in plastic chairs.
On the plus side the staff are really nice and the restaurant and bar and communal areas are great (the restaurant is seperately owned and a much higher standard in all respects). The location is also very good.
Date of stay: February 2024
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (749)
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Traveller rating
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All reviews small hotel first floor cable tv front desk staff plenty of hot water the ground floor large balcony two double beds the wait staff all inclusives pool side ocean front puerto refrigerator cancun hammocks tile
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7 - 12 of 749 reviews
Reviewed 30 January 2024

This is a very basic hotel. No washcloths, beds were very hard, pillows are hard, beach and view are good. When we checked in their was no soap so we had to go buy soap. The restaurant attached to the hotel is very good. Great location to walk to everything

Date of stay: January 2024
Trip type: Travelled with family
Thank Kohl0002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 January 2024

The hotel is very basic but the staff is kind and the location is the best. There’s a restaurant inside the property but doesn’t belong to the hotel and the owner is one of the best known chefs in Mexico, Daniel Ovadia. The restaurant definitely is a must.
The hotel is just fine.

Room tip: The hotel is very basic, if you are looking for something fancy, amenities and luxury rooms, this place is not for you.
Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Teresa V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2024 via mobile

Basic amenities but clean, right on the beach, nice pool, awesome dive/snorkel shop on premises, and good beachfront restaurant. The supermarket across the street is excellent and convenient. Want a fridge in room, make sure you ask. We slept with the windows open and the sound of the wind & waves washed us off to sleep every night. We would absolutely return--truly paradise.

Room tip: Beds are a firm memory foam mattress. I loved it but not for everyone.
Date of stay: January 2024
Trip type: Travelled with friends
2  Thank megang35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2023

Staff was amazing. Fairly clean rooms. Showers dripped at best and ZERO hot water. Lots of noise from the 80's bar across the street until 1 or 2 am every night. It's centrally located but the noise would keep us from staying here again even for half the price.

Room tip: If you enjoy a lot of late night noise then it's ok. No hot water. Staff were great as usual. Wouldn't stay here again due to the noise.
Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank PHIL1331
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 November 2023 via mobile

Imagine start your morning with a good coffee and looking at beach.
I have been in this hotel before, and I am planning to come back again.
The cuisine is exquisite! I like the decoration and this time I tried the massage. I totally recommend this hotel for a Wedding destination, family-holidays and or couples vacation.

Date of stay: December 2022
Trip type: Travelled with family
1  Thank marialaredo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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