Our third stay and that was one of our memorable stays at Cassia Phuket. Upon arrival we were welcomed by Mr. Daley Hotel Manager and that was already the best start, also rooms were ready, even if we arrived early in the morning. Personalized welcome letter with signatures of some team members was really unique. We spent almost 10 days and the service in all areas throughout the stay was excellent. The food was great, from menu "must too try" is Moo-ka-ta, it was most probably the best food experience we had in Cassia, simply superb. The lady, who was serving at the restaurant, didn't catch her name, if not mistaken Susi was very attentive and pro-active with positive approach, and she made our experience even more memorable.
Another advantage was being able to get dinner or drinks at the other resorts in Laguna. The drive service between resorts by free shuttle bus was so easy and pleasant.
All team members of Cassia Phuket were friendly and helpful. Found FO team members Todei and Gwang to be absolutely wonderful and very helpful with any request or query upon check out as well as Khun Num, Front Office Manager very open to constructive feedback…He does a great job of connecting with his charm and genuinely caring about his customers.
Highly recommend hotel and area and definitely will be back...Soon...:)!More
- Free parking
- Pool
- Visit hotel website