We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Official Site
Expedia.com
$282
Get rewarded with One Key
Agoda.com
$190
No fees just great deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,554)
Filter reviews
1,554 results
Traveller rating
1,122
272
86
38
36
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,122
272
86
38
36
Show reviews that mention
All reviews shuttle boat bedroom loft water view canal village family mart long stay coffee machine small kitchen banyan tree nice room modern hotel laguna complex front office love this hotel living area swimming pool amazing hotel
Selected filters
Filter
Updating list...
893 - 898 of 1,554 reviews
Reviewed 5 September 2017

Thank you Cassia team. Special thanks goes to Sasi and the Front Office team. Very Comfortable place to stay, clean, and well equipped with basic needs. Thanks for all your hard work. Khun Num you are the best. Your smile and willingness to help at all time, surely surpass my expectation. Thank you all and keep smiling.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank alicelabonte
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoganDaley, Hotel Manager at Cassia Phuket, responded to this reviewResponded 6 September 2017

Dear alicelabonte,

Sawsdee Krub!

Super happy to read your review of Cassia Phuket! It was a pleasure for us to host you again this year.
At Cassia we believe freedom is choice and choice is luxury, we provide our fantastic rooms with fully equipped kitchen and separate living room as the basic standard, guests are then able to choose the additions they may require as per their needs such as daily housekeeping and turndown service.

Thank you for the comments on our Cassia friends! They are all super delighted to have such praise.

I hope you had a safe trip home, and look forward to seeing you again soon! Be cool with Cassia!


Live, Laugh, Love your way,

Logan Daley
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Snared a duplex on the top floor - double floor glass cladding made the room bright and offered panoramic views of the Lagoon beyond the property. The mezzanine floor sitting room was cozy. Everything was clean and comfy. Best pillows ever!!! Would return just for them!!!!
Despite a power trip which couldn't be fixed for half a day, all the elevators were still operating so no real inconvenience.
Staff are friendly, professional and efficient. Great asset to Cassia!!

Date of stay: September 2017
Trip type: Travelled with friends
Thank FootlooseSingapore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoganDaley, Hotel Manager at Cassia Phuket, responded to this reviewResponded 5 September 2017

Dear FootlooseSingapore,

Thank you for taking the time to review Cassia Phuket! Super happy that you enjoyed your stay with us, our loft apartments. and out fantastic view over the lagoon towards Bangtao beach!

Unfortunately the power outage that happened during your stay was beyond our control and affected the entire local area, our emergency generators provide power to the elevators and common areas to assist in minimizing guest discomfort.

So glad to know that you enjoyed our pillows; we have to agree that these are super comfortable! Our Cassia friends are a fantastic asset to Cassia good to know you enjoyed interacting with them!

Look forward to seeing you at Cassia again soon! Be cool with Cassia!


Live, Laugh, Love your way,

Logan Daley
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Thank you Cassia team for again another wonderful experience!

This was my 3rd time visiting Cassia and it keeps on getting better each year.

Service is superb as always, everyone is ready to assist with a warmth friendly smile.

Rooms were cozy, nice, spacious and super clean, all equipped with a kitchenette; this time my parents and I stayed at a 2BR room which is great for family or group of 3-4 adults. Their 1BR rooms are nice too!

Buffet breakfast - thoroughly satisfied! Offers good selection of hot foods, cereals, salad, fruits, pastries, bread, fruit juices, tea!

Overall a wonderful experience! I would definitely recommend this hotel!

Date of stay: September 2017
Trip type: Travelled with family
1  Thank Sweet E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoganDaley, Hotel Manager at Cassia Phuket, responded to this reviewResponded 5 September 2017

Dear MySweetEscapes,

Sawasdee Krub!

Super happy to read that you found your stay at Cassia Phuket to be superb! From the interaction with our Cassia friends, to our spacious rooms and our breakfast experience, glad we managed to tick each box that makes a great hotel!

Thank you for letting us know how much you enjoyed your stay! Be cool with Cassia!


Live, Laugh, Love your way,

Logan Daley
Hotel Manager




Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

I stayed at Cassia last week. Room was great with kitchen but as per hotel concept, you need to bring your own personal amenities (toothbrush & toothpaste) or just walk to Family Mart within 5 minutes. HK clean up your room every 2 days which is fine for me. Staff are polite and friendly. I would recommend this place for young traveler, family with children.

Overall stay was good worth of money. Would like to compliment Mr. Num Front Office Manager who took care of us for whole stay.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank KraTai C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoganDaley, Hotel Manager at Cassia Phuket, responded to this reviewResponded 5 September 2017

Dear mangohotel2014,

Sawsdee Krub!

Thank you for taking the time to review Cassia Phuket!
Super happy to read that you enjoyed your stay with us! Cassia is a destination where you can define the most amazing holiday on your terms, as which we do not place some amenities in the rooms, however many of these are available at Market 23.

Thank you for your comments on our Cassia friends, and of course Khun Num who was so happy to read your comments!

We look forward to welcoming you back to Cassia Phuket again soon! Be cool with Cassia!


Live, Laugh, love your way,

Logan Daley
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017 via mobile

I was really enjoy staying in this hotel. Love spacious pool! Room is well design with a lot of functions, you can even cook in room! Bed is the most comfortable as I have ever had. Suggest to wake up early to swim, it is tranquility moment ever.

Date of stay: August 2017
Trip type: Travelled solo
2  Thank jesada_chk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LoganDaley, Hotel Manager at Cassia Phuket, responded to this reviewResponded 1 September 2017

Dear jesada_chk,

What a pleasure to read you review, super happy you enjoyed your Cassia experience!
Great to see you enjoyed our spacious infinity pool, and have to agree morning swims is very tranquil.

Glad you enjoyed your room, all the rooms at Cassia come with a separate living area and fully equipped kitchen. We are super proud of our beds and pillows, perfect for a great nights sleep.

Thank you for posting your comments and we look forward to seeing you at Cassia soon! Be cool with Cassia!


Live, Laugh, Love your way,

Logan Daley
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews