We booked the snorkeling tour and we are so pleased we did. We stopped at three locations. Olaf was... read more
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Dive Savaii
North Coast Road, Fagamalo, Savai'i, Samoa
Open today: 8:30 am - 4:00 pm
Review Highlights
“Excellent snorkeling tour”
Samfar
, Auckland, New Zealand
“Knowledgeable and worth the $”
My partner and I did a snorkel tour via this company in April 2014. It was worth the $ and the... read more
Erin J
via mobile
Barry C
Auckland Central, New Zealand
44
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100 - 105 of 145 reviews
Cmvrickards
Nelson-Tasman Region, New Zealand
12
Our family have just returned from 8 wonderful days in Savaii and both Olaf and Tina were a major reason for this memorable holiday. Both my wife and I have dived around the world and our three children expressed their wish to obtain their OWD certificates and Olaf was everything you could ask of an instructor - caring, considerate, precise , knowledgable and clearly explained all the necessary instructions. Just fantastic.
Their equipment is top class, their boat, well decked out. Their are also two boat boys who are incidentally fantastic .Thank you Tapu and Popo. Nothing was too much trouble for them. Both Tina and Olaf were wonderful to dive with. How anyone could possible find these two rude as in previous comment is quite beyond us. We are definately returning. Thanks Olaf and Tina.
Date of experience: July 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
karenhB7589OT
Auckland Central, New Zealand
14
Owners were very rude to us on trip, very demanding and we felt like we were told off by both of them, despite being amateur snorkelers and unsure of equipment and routines.
Local guides were very hospitable and showed us the wonderful clownfish and coral.
Date of experience: June 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olaf W, Manager at Dive Savaii, responded to this reviewResponded 10 July 2015
Dear karenhB75
Thank you for joining our snorkle tour and also thank you for enjoying the company of our local guides.
We as the managers are sorry that you felt offended by us or had the feeling of "beeing told off".
Unfortunately I do not remember the tour you joined in June, but I can only imagine 2 reasons why we would use "strong words" to our customers: if guests are about to damage corals (or other delicate lifeforms or tries to touch turtles) or if they are about to damage our equipment or endanger themselfs or others. We are very strickt in our rules: "no touching, no breaking, notaking".
I apologise again, and maybe one reason you felt offended might be that English language is not our mother-language - so maybe sometimes we use not the apropriate words. Sorry for that - but we are and will be very strickt in protecting the reef of the sites we visit and in ensuring the safety of our guests.
Most people who join our tours are very happy, also beginners, first time snorkelers, families with kids, advanced watersport cracks... We have all necessray equipment to make it an enjoyable trip for everyone. If you have special wishes, please tell us in advance - once the boat left, is it usually too late.
Thanks again for bringing the language-problem to our attention.
Tina+Olaf, managers of Dive Savaii
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bpd737
Auckland Central, New Zealand
3311
This was a highlight of our trip. Dave Savaii took as on a three dive trip incorporating a modest reef drop-off, a wreck and a coral garden. These were perfect sites for a family that is water confident. There were also scuba divers in our party. We saw turtles in the wild which was a treat. Staff competent and friendly.
Date of experience: July 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShinySingstar
64
via mobile
My partner and I went out with dive savaii recentlyand they were fantastic! I dove, and Tina was the best possible guide; calm, safe and patient with a novice diver. Saw turtles which was my absolute dream. Would highly recommend them.
Date of experience: June 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gstevens84
2311
Awesome friendly German couple with a great group of Samoans that will take you on fantastic snorkelling, recreational Padi dives or formal Padi dives for people with licence! Highly recommend to everyone to visit!
Date of experience: June 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.