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3,664
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All reviews animation team chinese buffet the lion king life guards great holiday fun games bar staff something for everyone all ages at lunchtime evening shows shuffle board kids club fantastic hotel plenty of choice pirate ship family hotel
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Reviewed 4 weeks ago via mobile

We stayed at this hotel for a family wedding. The rooms were clean and tidy. The food was excellent and can not be faulted always plenty of variety and always piping hot.
The animation team worked extremely hard and are a credit to the hotel.
The pools with the slides were always great and there were always lifeguards on duty to keep an eye on everyone.
All areas were always clean which is nice to see in a big hotel.
On a Thursday night on the terrace we had the privilege of listening to Panos the singing waiter, he sang Nissun Dorma oh my god he was absolutely brilliant, he had a standing ovation every time he sang it.
I said earlier there were a couple of things that would have made the hotel great. Paying for WiFi, come on management in this day and age paying for it is so out of date.
Not giving out water in bottles and also also paying for a safe.
Just sort these little things out would make your hotel great.

Stayed: September 2018, travelled with family
8  Thank Mr_Heyford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,
Thanks a million for taking the time to review your recent holiday at the Louis Phaethon Beach Hotel. Be sure that your encouraging words mean a lot to us.
It was very pleasing to read your numerous praises about our staff and the hotel's facilities. Thanks a lot for acknowledging our immaculate rooms, our top-class food, our animation team's hard work and friendliness and of course the very talented Panos for his great service and entertainment. Comments like yours do really boost our morale to continue providing the best we can and for that reason all departments will soon receive a copy of your ever so kind comments.
With regards to the room safe and Wi-Fi, these are indeed chargeable services and the information is available on the hotel’s website, tour operators’ brochures as well as on trip advisor and we are sorry if you were not made aware of these. We will of course note your comments to review in the future for possible changes.
Overall, we are delighted to hear you had a wonderful holiday. It will be a pleasure to meet you again, so we can thank you in person for your excellent praises. Let’s hope that you will soon choose to holiday again in Cyprus and to the Louis Phaethon Beach Hotel.

Thank you
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Myself my wife, son and grandson recently came back from this hotel,and we had a great time, this is a fabulous hotel geared around young families, my son and grandson had a whale of a time here with some much to do ,the food is of a very high standard and the animation team are first class (special thanks to Natalie a really kind warm hearted girl our grandson loved her) plus a special mention to Jack and Charlie, great guys but indeed you all are , I wouldn't personally recommend this place for couples, maybe out of season when all the kids are back to school lol ,but we had a fab time seriously recommend this place, cheers guys.....

Stayed: September 2018, travelled with family
3  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 3 weeks ago

Dear Guest,
The Louis Phaethon team are extremely pleased to receive your warm endorsement of your recent holiday experience.
We are truly grateful for your comments and the wonderful things you have said about the hotel, team, and services. Many thanks for acknowledging our great all-inclusive buffet/food choices including the friendliness and helpfulness of our hard-working colleagues and entertainment team for their organized activities. Your special mention of Natalie, Jack and Charlie is a huge inspiration for them in their effort to exceed our guests’ expectations so thank you.
It is very rewarding to know that we have provided to you and your family with a wonderful holiday and we hope that you will soon honour us with a repeat visit. Until then, regards and best wishes from the Louis Phaethon Beach Hotel team.

Thank you
The Management

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Reviewed 4 weeks ago

The staff work very hard and are very helpful
Food was good something for even the pickiest of eaters, the rooms were extremely small and not what we had expected at all with tiny bathrooms.
My biggest problem was we had ants firstly coming from the balcony , this was dealt with promptly however the next day they were in the bathroom , crawling up the walls next to the bed then on the bed they were everywhere popping up through the skirting boards, the maids acted very swiftly but it was off putting .
Outside the lift area the carpets were badly stained and a really bad odour coming from the area. Never had a problem with the restaurants when wearing shorts as other guests have reported. The pools were nice but they could do with another bar area over near the children’s pool and the volume from the speakers when walking past to the bar was dreadful. the sea was only accessible down some steps as the beach area was covered in deep dried seaweed so you couldn’t get into the sea unless you used the steps which wasn’t practical with a small child .
The cost of the holiday overall was not worth what we had paid the hotel is very outdated and the rooms far too small with small balconies , there is no where to walk out to on an evening so a taxi or car hire is needed. Enjoyed the most part of the holiday but would not return .

Stayed: September 2018, travelled with family
5  Thank meme1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Louis Phaethon Beach Hotel in Paphos is a very good choice for the holiday destination. We had one week holiday there at the end of August 2018. The hotel is nicely located at the beach, not far from the local airport, very good bus connection to the city centre (10 min). The hotel rooms are pretty comfortable, with the bathtub in the bathroom and small balcony viewing the sea. The hotel possesses also on two big swimming pools and wellness area. The hotel personnel is very friendly, understanding and helpful. My best assessments and congratulations also go to the chief of restaurant! Absolutely delicious meals, enormous variety of dishes, vegetarian, diet and local food corners available since early morning till very late evening. Summing up, this hotel is very customer-oriented and is very much worth recommending!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Dorota Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 4 weeks ago

Dear Guest,
Please allow us to express our sincere gratitude for taking the time to share your fabulous TripAdvisor review about your holiday experience at the Louis Phaethon Beach Hotel.
We are so glad to hear that you had such a great holiday time and that you appreciated the prime location of our hotel, our clean and comfortable rooms including the attentive service received from the rest of our colleagues and also kitchen's food quality and variety. Your enthusiasm is very much valued and will be a great source of motivation. We will surely not fail to convey your very kind compliments to all our colleagues.
Thanks a million for recommending us and we look forward to taking care of you on your next visit to the Louis Phaethon Beach Hotel. Until then, enjoy your travels.

Thank you
The Management

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Reviewed 4 weeks ago

what another great time at this fab hotel all staff are great; food was as good as ever rooms was spotless clean maid was the best and the entertainment team was as great like every year pools are a great place to cool down in this was are 5 year at the phaethon and it still better but I wish they put the Chinese food on a night time the only sad thing I would like said is the dress code at night as drop off and the new young manager was not as good at job we hope to be back next year with more of the family thanks once again also bar staff was as great as ever

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank nicholas c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 4 weeks ago

Dear Loyal Guest,
Thanks a million for your continuous support. On behalf of all staff and management we wish to thank you for returning to the Louis Phaethon Beach Hotel for your fifth stay.
We have enjoyed looking after you during your stay with us and we are proud of knowing that you have appreciated our all-inclusive culinary offerings, our immaculate and comfortable rooms, our energetic entertainment team and last but not least, our phenomenal staff. Our team was thrilled to read your so highly thoughts of their service.
We also appreciate your suggestions and will certainly take them in to consideration for possible future improvements.
It’s an honour and a privilege to welcome you as our guest year after year, and we can’t wait to welcome you back next year.

Thank you
The Management

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