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Reviewed 12 August 2018 via mobile

room are very comfortable, very nice design, and what I loved tge most us they have French coffee machine on the room!
Staff are very friendly, prices are so cheap( and they have delicious free coffee in the lobby! Highly recommended.
5 minutes walking to tge old town, which make it in a perfect location.
The only disadvantage is the small pool.

Date of stay: August 2018
Trip type: Travelled with family
Thank Khalbal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blu Monkey P, Front Office Manager at Blu Monkey Hub & Hotel Phuket, responded to this reviewResponded 13 August 2018

Dear Farid k,
Greetings from Blu Monkey Hub & Hotel!!
I hope this message finds you well
I was so pleased to read that you enjoyed your overall experience, especially french coffee machine & Drip Coffee at the lobby.

Thank you for sharing your experience with us.

We hope to welcome you back in the near future.
Best Regards,
Blu Monkey Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

Me and my partner stayed at Blu Monkey at the end of July and thoroughly enjoyed our stay. The location of the hotel is great, less than 2 min walk to bus terminal one. The rooms where modern, clean and comfortable. The air con worked great and the bed was defiantly one of the comfiest I’ve slept in in Thailand. The breakfast was simple but sufficient, even for a vegetarian . We booked a room with a bath and it didn’t disappoint. The staff where friendly and helpful. We would defiantly stay here again and recommend it to others.

Date of stay: August 2018
Thank CarlaW96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blu Monkey P, Front Office Manager at Blu Monkey Hub & Hotel Phuket, responded to this reviewResponded 11 August 2018

Dear CarlaW96,

Thank you very much for the great review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.
Thank you again for sharing your experience. We look forward to welcome you back in the near future.

Best Regards,
Blu Monkey Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

Negatives:
1) The room is small and I mean very small, the shower was an ok size but I could barely fit in the toilet.
2) No fridge in any of the rooms tho there is cold bottled water in the lobby you can grab any time.
3) the sheets on the bed was ripped and torn, told the staff they didn’t seem to care and said that it did not need changing
4) while I don’t want to lump all staff in the same boat as some staff were wonderful friendly people but others were just mean and nasty and didn’t care at all
5) be quick to park your car and don’t move it during your stay if you are lucky enough to get in their car park. they advertise has having a car park and free parking but local businesses clientele use it.
6) during my stay the air conditioner stopped working when we returned from an outing we put the keycard back as you do to activate the power to the room and the air conditioner did not start and when we were reporting it we were blamed for it not working. They did get it working again fairly quickly.
7) the noise.....it’s very noisy.
8) bed was uncomfortable uneven and lumpy

Positives
1) it’s cheap but you get what you pay for
2) breakfast is included just don’t expect to much from it. There is normally a rice and a noodle dish and toast.
3) the travel buddy was great. During your stay you have loan at no extra cost a smart phone/device. It’s has handy pre loaded apps, free internet as well as free local calls and international calls to selected countries.
4) location is very close to food and old Phuket town has some great places to see and visit.

I hope people find this helpful and I would never stay here again.

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank JamesHamil83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2018

ARRIVAL :

Checked in swiftly and quickly. With a welcoming greeting and information regarding breakfast was given.

ROOM :

Great big room, lovely interior with quirky features and interesting accessories.
Bed was so comfortable and large. Shower head was too big for the shower holder
so it kept falling down. There was no hand soap in the sink area, so needed to buy some.
Balcony view nice and interesting with a view of trees and the street. It smelt a bit damp everytime we entered the room. So had to have the Air conditioning on all the time. Not enough clothes hangers as the clothes rail is not a good design, too small.

BREAKFAST:

We are vegetarians and did ask the staff about if there are vegetarian options, we were told there are pastries, and the origami cafe is new so we are not sure what will be on the breakfast. It was a nice quality breakfast, some days with pancakes, waffles, and toast, and Chinese style options for non-vegetarians. One day I requested vegetarian noodles and they made it fresh just for us! There was a nice selection of coffee and tea available and also juices.

FACILITIES :

There are bicycles you can use for free, so you can explore Phuket ! We used these a few times which was very handy. They also have a handy smartphone in the rooms so you can use this to get around, make calls and browse the net. There is a nice coworking space to chill out and work and also a small pool if you want a swim.

NOISE :

Unfortunately, there is a lot of noise at this hotel. There is a karaoke restaurant next door which stopped me from getting a nice sleep. Some tourists in the hotel also slam the doors really loud.

OVERALL :

Great hotel I enjoyed my stay. Some things are a bit out of tune such as sink not in the bathroom, the noise outside all night, not many vegetarian breakfast options, no fridge in the room.

I would stay again :)

Room tip: room on the back of the hotel would be less noise.
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank TravelWithSophie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blu Monkey P, Manager at Blu Monkey Hub & Hotel Phuket, responded to this reviewResponded 12 July 2018

Dear Sophie J,
On behalf of Blu Monkey team I would like to Thank you for sharing your experience on TripAdvisor.
For the noise from karaoke restaurant next to hotel really uncontrolled
Next time if you visit Phuket town again please feel free to contact me directly at latdawan.k@attitudestay.com

Best Regards,
Latdawan Khongnu
Operation Manager

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Reviewed 6 July 2018

it's in Phuket town, clean room and well organised. Reception a bit quiet. the thing is this hotel next to a restaurant which is super noisy at night and the room are not soundproof. I don't wanna complain with this room price but you can do it better.

Room tip: do not book the room which is face to the restaurant.
Date of stay: January 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank kan0kmaneek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blu Monkey P, Manager at Blu Monkey Hub & Hotel Phuket, responded to this reviewResponded 12 July 2018

Dear Kanokmanee K,
Thank you for your review our property on TripAdvisor. please accept my apologize that your stayed has been disturbed by the noise from karaoke restaurant next to hotel.
Next time if you visit Phuket again please feel free to contact me directly at latdawan.k@blumonkeyhotels.com

Best Regards,
Latdawan Khongnu

Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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