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“Poor service but good food”

Osteria dell'Oca Bianca
Ranked #3 of 19 Restaurants in Cavaglia
Price range: US$28 - US$70
Cuisines: Mediterranean
More restaurant details
Restaurant details
Good for: Local cuisine, Romantic
Dining options: Reservations
Reviewed 26 October 2016

The restaurant Oca Bianca is a place we have been several time as we are from neibourghood Roppolo. We went two days ago to find a table for two and despite the fact that we asked for a table in the only room that is a little cosy, they refused to dress up a table (that will have costed them 2 minutes max) and they asked us to be alone in a very poor room with white-blue LED light.

The problem with this restaurant is not the food but the very cutting and poor service that they provided us. We protested as they could have seated us in the right room and they just said that they will not clean a table for us and if we did not seat where they wanted, just go out. I told them that i will report the fact on the net and they seem to not care at all.

It is a little arsh and we were really shocked of the poor maners of the woman (apparently the wife of the boss) and we returned to Tarello in the next village where we were welcomed in a proper way.

The excellency of a restaurant is not only the food but also the service that you can expect. And definitively we will never go back even the food is correct. Once is enough for us. We will advise all our friends and recommend other places. Good food but poor service keeps the clients away.

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Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 305 reviews

Reviewed 23 September 2016 via mobile

Traditional and elegant place. Friendly and polite service (mostly in Italian )
Take the waiters suggestion you will not regret.
The food is great.

1  Thank Ziv D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

very warm and pleseant atmoshpere and design, professional service, very good quality and a fair price. we will definitely come back here!

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1  Thank AllaScopertadelMondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2013

Just returned from a 24hour business trip, and my business meeting lunch break was here, my factory owner brought me here and it was very personal, friendly and 'raw'. A real taste of the region, I loved it! Definitely the place to go in the town. We had a selection of antipasti - what the restaurant is famed for, fabulous spinach tart, delicious! Also the fresh bread was the perfect accompaniment. That was more than enough for lunch for me, but other diners had gorgeous pasta seconds and then some fabulous desserts came out to adjacent tables, overflowing with freshly cut strawberries. We finished with a cappuccino and some pretty little homemade hazelnut meringues. Perfect before it was back to the graft! :)

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1  Thank sophiecostumes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2013

Went there for lunch and were warmly welcomed by our enthusiastic waitress, who talked through the menu as no written one was provided. I opted for an asparagus risotto but, unfortunately, the dominant flavour was salt. My wife did better. The portions are large, especially the antipasta. Our conclusion is that the restaurant is pretentious and overpriced.

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3  Thank RASHFORD740
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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