A lovely little village type setting. Gated. Very safe. We arrived by car, parking is free and could park as close to out apartment as possible. We had a 1 bed apartment, top floor of 2 stories, overlooking the bigger pool. Fabulous. Room was spacious and absolutely spotless. Sunbeds on the huge balcony. All staff were friendly and helpful. Family of 4 so we had 2 single beds in bedroom and a sofa bed with roll out bed under it. Awful and just to confuse us there was a staircase in the room that led upstairs to a door to nothing. Odd but didn't bother us. We found the bar/cafe on site reasonably priced.
Pools were lovely. Never struggled for a sun bed, always some empty. There is a little library and lots of info about the area in reception.
Now, the reason for 3 stars. We had a family of 4 in the apartment next to us. Woke us up about 2am 1 morning, screaming, shouting, slamming doors, sounded like furniture thrown about and definitely glass smashed. Went on for about 30 mins.
We attempted to ring the 3 x emergency numbers provided but no answer and could not get through. My children were petrified. I woke next morning to go speak reception and noticed several blood stains down the shared, white washed wall staircase. Awful.
Informed reception of incident. They advised me they had been told of an incident occurring in the night and someone was injured by a gate. Most probably a lie as we definitely heard glass smashing, and the refused entry to the cleaner. I advised of the blood marks on the wall. They were still there over 24 hours later when we left!
Aware the disrespectful guests should not cause the lower marking for the resort but the way it was handled was extremely poor!
I also spoke to the family in the apartment below, who too heard all same nosies and tried to report.