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All reviews pirate ship side sea view glass bathroom pool area star hotel lovely hotel junior suite tea and coffee half board per day plenty of choice short walk to the marina breakfast and dinner sun loungers steam room nespresso machine large pool
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Reviewed 17 November 2018

This is a well situated hotel in vilamoura. Staff everywhere were excellent friendly and helpful. We were upgraded to a delux room with great balcony and views. Very clean and ample room and storage. Great breakfast selection but the hot buffet was just luke warm dissappointing. Also a charge of 11 euro per person per day for use of indoor pool excessive it didnt use it as a result of the charge.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank IrelandEamonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded 19 November 2018

Dear Guest,

Thank you for sparing time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We are indeed happy to read that you thoroughly enjoyed your stay with us and that we were successful to delight you with memorable experience.

We hope to have the opportunity of welcoming you back again.

Sincerely,
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2018 via mobile

Enjoyed a few days here recently. Staff were friendly and went out of there way to make stay and celebrations a good one. Breakfast had a very nice variety available. Rooms were large, with nespresso machine. Just be aware there is a little step in the shower.

Date of stay: November 2018
Trip type: Travelled with friends
1  Thank annecJ3923VM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded 19 November 2018

Dear Guest,

It is really gratifying to read such enthusiastic review about our hotel and staff. Your comments will certainly motivate our team. Thank you so much for your preference.

We all look forward to welcome you again soon at the Crowne Plaza Vilamoura.

Best regards,
General Manager

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Reviewed 14 November 2018

We were a bit unsure picking this hotel through Jet2 after being told that the hotel they booked us in to the Villa Gale Ampalius, was under going a refurbishment. Although unhappy with the extra cost of changing, we are glad we did. The room we had on the 10th floor was perfect. We were half board and are surprised by some of the reviews. Every meal has been different, and loads of choice if you did not like something. Perfect location as well. Fab weather and would choose again

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Mazzy58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded 19 November 2018

Dear Guest,

Thank you for taking the time to write a review of your recent stay. We are delighted to know that you had an enjoyable and wonderful holiday experience staying at the Crowne Plaza Vilamoura - Algarve.

We value you as our guest and hope you will visit us again.

Sincerely,
General Manager

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Reviewed 13 November 2018

This is our third visit and rather disappointed this time. For people looking at reviews, points to consider:
Good - staff, location by beach, quality of room.
Poor -
Breakfast - €25 pp - it's good but not worth €50 per couple. We walked to end of road for €6.50 plus drinks. Lots of restaurants offering breakfasts (most after 10am).
Nespresso machine - €2 per capsule if you want to use this instead of packet Nescafe.
Indoor pool - €11 pp per day
Bar - expensive drinks, although 10% discount available.
Individual air conditioning - despite complaining, never worked. Think they turn off main system in November (as experienced in other hotels). Very bright local lights if curtains/door left open to cool room.
Next time I think we will look at alternative hotels nearer the marina.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Carole096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded 16 November 2018

Dear Guest,

Many thanks for staying with us and sharing your experiences on TripAdvisor. I regret to hear that third staying with us did not meet your expectations. The feedback we received from you enables us to target problem areas and improve them.

Kind Regards,
General Manager

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Reviewed 12 November 2018 via mobile

Had a wonderful stay here. Albeit the weather was dreadful! Everything is very polished. Food, beverage, rooms, all incredibly stylish. There is ample car parking. Would definitely recommend. Location is brilliant although I wasn't enamoured with the port of Villa our, another flash port with bars & restaurants. You can stroll down to Quartera, a proper Portuguese seaside town with the best fish restaurants to prove it!

Date of stay: May 2018
Trip type: Travelled with friends
1  Thank beckyjones73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this reviewResponded 13 November 2018

Dear guest,

Thank you for sparing time to share this review and for choosing the Crowne Plaza Vilamoura as your holiday destination in Algarve. We are indeed happy to read that you have thoroughly enjoyed your stay with us and that we were successful to delight you with memorable experience.

We look forward to welcoming you back to the hotel in the near future.

Sincerely,
General manager,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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