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1 - 6 of 374 reviews
Reviewed 18 September 2018

Stayed here for 1 week (5th- 12th sept) A car is required and the entrance is through large electric gates (buzz to enter) We were warmly welcomed and taken to a beautiful suite on the first floor . Our only disappointment at check in was being told that the restaurant was closed which meant we had to drive each evening for a meal.The suite was well appointed and spotlessly clean. Toiletries were provided and two bottles of water each day. Tea / coffee making facilities are not provided in the room however a request for a kettle made to the very helpful young lady at reception proved fruitful. She arrived with a tray with cups saucers kettle and milk jug within 5 minutes. Thank you. Breakfast was plentiful and well presented. Ideal location for travelling to the various sites and towns in the area. Lovely extensive grounds for an evening stroll.

  • Stayed: September 2018, travelled as a couple
    • Cleanliness
    • Service
Thank mam007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017

In the countryside and surrounded by olive trees the beautiful old masseria is located. The inside is very rustic and could need some updating and it feels very empty, This is primarily because the hotel is used by larger groups of people having only breakfast and the leaving. It has a fantastic pool but there is absolutely nothing to do at the hotel or nearby.

Room Tip: Ask for a room on the 1st floor view a view facing the pool
  • Stayed: September 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Agree with a lot of the previous reviews..
The good:
Location. Not on the beach but convenient for All there is to see around and only 10' drive to Torre Cane and it's nice restaurants.
The swimming pool is huge and beautifully set in the middle of the olive grove.
Breakfast is with fresh ingredients. Still salivate and miss the cheese selection :)
The rooms were big and comfortable.

What can be improved:
As mentioned by others, the staff is friendly but seems like most of them need a little extra training.
The bar had run out of gin! (Bit weird for a 5*!) and the barmaid was not the friendliest
They also ran out of towels one day at the pool. Again not a major drama, but not expected from a 5*
I had to wash my face in the bidet as the sink's tap stopped working and I had to ask twice for it to be repaired

Whilst we were there, there were quite a few maintenance people busy repainting and repairing. So it gave me the impression that the hotel had seen better days, had lacked investments or a few years and now the owners were playing catch up to bring it back to where it should be.

So overall a great place where I would go back but needs a little polishing.

Stayed: August 2017, travelled with family
Thank 182fredericl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Amazing location surrounded from olive three and peace.
Huge swimming pool, very convenient location 20 min away from Polignano a Mare, Alberobello and all the attractions.
Huge size of the rooms and very clean, impeccable breakfast.
Front desk very very nice but a little new, with not too much experience and not always on top of all situations.
Great value for your money.
Definately Recommended!

Stayed: August 2017, travelled as a couple
1  Thank Daniel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

Just left the place, already miss it!! Beautiful hotel converted from authentic old property in the middle of olive tree plantation. Has all amenities the lux hotel should have. Different places to rest and hang around inside and outside, fantastic outdoor pool with salted water, all rooms with the nice view.... Staff is very friendly, they want to please you and address your needs. Now, all amenities are a bit worn out... Staff is nice but not professional... They come across friendly but almost as they are not trained... nobody waits for you at arrival, little details are not there.. no cold water when you need it, and than you need to tell them to bring you ice instead!!! service is slow, coffee is taking 15 min to bring and is watery... overall you need to guide them what to do, and than they do it. However, if you are relaxed and positive, you will have fantastic experience in this friendly place where you can easily feel as at home... Highly recommend.

Stayed: July 2017, travelled with friends
Thank sanda27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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