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“Worst customer service I had in the UK so far.”

International Swimming Pool
Ranked #6 of 32 things to do in Corby
Attraction details
Reviewed 14 February 2018

I tried to visit this place 3 times all together, 3 times I had a feeling, I am not welcome in this place. I put complaint forward through the city council, no response, no action has been taken. Poor customer service, lies on the website, different info from behind a counter.

2  Thank falcon692016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"changing facilities"
in 5 reviews
"pirate ship"
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"health suite"
in 3 reviews
"lodge park"
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"family swim"
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"great facility"
in 5 reviews
"pleasant staff"
in 2 reviews
"jacuzzi and steam room"
in 2 reviews
"nice cafe"
in 3 reviews
"gym"
in 21 reviews
"diving"
in 11 reviews
"lockers"
in 14 reviews
"classes"
in 5 reviews
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11 - 15 of 115 reviews

Reviewed 24 December 2017

What an absolute pleasure to recommend this International Class Swimming Pool in the heart of Corby. Easy and affordable parking right outside the Pool, affordable facility; with staff and management who are keep to help and make the visit memorable.
Superb Gym facilities, recently updated; Health Suite and clean and comfortable changing rooms. lockers could be improved, but this is the only blemish I could find.
3 Pools, a very positive attitude to young families; and also to those who just want to "bang out the lengths" with three lanes available in the main Pool.
50 metre Swimming available in some sessions; and dedicated lessons for many particular groups. A phenomenal lesson approach to literally hundreds of kids on a weekly basis.
Corby (East Midlands) International Pool you are a superb facility; and you do the town of Corby a great service.

Thank muirmrwilliamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

We've visited the pool twice now for a family swim. The first time we were there only 2 of the 4 pool areas were available to the public as the others were reserved for swimming lessons. This was on a Sunday morning. To try and learn from this, when we went today we looked online and were assured by the fact it said 5 pool areas would be available; 3 of which seemed suitable for our family to use. However when we got there, there were only 2 areas open; one was freezing cold and 1.8m deep so not suitable for our girls, and the other was a shallower area which was totally full so made swimming in it not possible. The splash area for very young children was open but the water was cold(!) and so not suitable. When we asked why the 2 other pool areas were shut, we were told it was because they didn't have enough staff on duty! Surely having half the pools shut would mean half price entry? Nope.

The changing rooms themselves were pretty bad, with over half the lockers broken and a worrying level of cleanliness in the toilet areas.

Such a shame as it should be a great facility and a good asset to the town but it let itself down badly. The staff seemed friendly enough which was the only good point.

2  Thank Philip K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Attended a Corby Swimming club open swim meet, great pool lots of space poolside and our hosts were excellent. But too warm poolside and dodgy scoreboard but otherwise all our swimmers had a great time.

Thank Liz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 July 2017 via mobile

Nice lovley pòol but extremely cold water in all pools not a fan of unisex changing areas either but staff friendly and helpful and lovley buliding all the same

Thank Kay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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