We booked this as we were driving in the mountains and had nowhere booked. We didn't get a balcony room as stated, and there was no hairdryer as stated. The lady on reception was very friendly though, helped out with an extra towel, bedsheet and hairdryer. She also recommended an excellent restaurant for dinner, that exceeded our expectations. Her husband that also works there were very friendly. It was also a good price. Unfortunately I didn't have time to use the pool and sauna, but if ever in the area, will stay again.