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Traveller rating
1,052
765
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158
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All reviews a business class room overlooking the river decking area junior suite lovely hotel shannon river bar food family room bar staff centre of town hot food breakfast was excellent central location enjoyable stay stayed here for one night a lovely stay food was lovely
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Reviewed 11 June 2021 via mobile

Stayed for one night during the week with two friends and had a quality night. Service was good, food was pretty decent and not too expensive, the brassiere was deadly as well. Would return again.
.,.,

Date of stay: June 2021
Trip type: Travelled with friends
Thank kage24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus O'Donovan, General Manager at Radisson Blu Hotel, Athlone, responded to this reviewResponded 11 June 2021

Many thanks for your lovely review and your valued feedback, We are delighted to hear that you had such an enjoyable stay with us and we very much look forward to welcoming you back in the future.
Warm regards,
Fergus O' Donovan
General Manager

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Reviewed 10 June 2021 via mobile

Amazing stay in Radisson Blu Athlone. Was greeted by a fabulous receptionist called Daisy who was so welcoming and warm. Family room was really spacious with a fab shower. Views looking over the Shannon were unreal, bar was really busy (as expected) and everyone did their best. Food was delicious and worth waiting for. I'm a stickler for good service and customer care and the staff here didn't disappoint. Would highly recommend and will definitely be back!

Date of stay: June 2021
Trip type: Travelled with family
Thank Ros3008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus O'Donovan, General Manager at Radisson Blu Hotel, Athlone, responded to this reviewResponded 11 June 2021

Many thanks for your lovely review and your valued feedback, We are delighted to hear that you found the team to be so friendly and will certainly pass on your comments to Daisy and the team. We look forward to welcoming you back in the future.
Warm regards,
Fergus O' Donovan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2021

cleanliness needs to be better ! breakfast was great, loved the afternoon tea buffet breakfast. service needs to improve and more listening to customers. Food in bar was tasty. Check in needs to speed up.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ctroy607073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus O'Donovan, General Manager at Radisson Blu Hotel, Athlone, responded to this reviewResponded 11 June 2021

Many thanks for your review and your valued feedback, we really do appreciate all constructive comments and will absolutely pass these on to the relevant departments. We are glad that you had an overall enjoyable stay with us and we look forward to welcoming you back in the future.
Warm regards,
Fergus O' Donovan
General Manager

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Reviewed 9 June 2021

Very disappointed with this hotel. The staff were not equipped to cater for the number of guests. A lot of them were new and inexperienced. The room was advertised as a Superior room but was not, the room was small and ensuite needs upgrading. Service was very poor with long delays at meal times. Staff were clearly under pressure leading to rudeness and lack of professionalism. Very disappointed with our stay.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus O'Donovan, General Manager at Radisson Blu Hotel, Athlone, responded to this reviewResponded 11 June 2021

Dear Maura,

Thank you for the review. We appreciate all feedback as it affords us the opportunity to improve our services. We are sincerely disappointed to hear that we fell short of your expectations due to the condition of your room is not up to its best state as well as the service issues you describe. Please know that this is not typical nor is it the experience we wish to deliver to our valued guests. It is evident that on this occasion there was a slip in our usual high standards and we hope that you will accept our sincere apologies for this. Rest assured that every effort has been made to address the issues you have highlighted and we certainly hope for another opportunity to leave a more favorable impression in the future.
Warm regards,
Fergus O' Donovan
General Manager

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Reviewed 9 June 2021 via mobile

Stayed for 2 nights and was greeted by Ciara at reception. Ciara was so attentive and polite I’ve stayed in a couple of hotels in the area and I have to say it was such a pleasant experience at the front desk. Had food and a drink in the bar and I have to say even with a full house outside Louise and Michael were so pleasant and really made the experience so enjoyable even under pressure. Overall the hotel was great experience I definitely will be back the staff are the backbone of the Raddisson experience in Athlone.

Date of stay: May 2021
Trip type: Travelled with family
Thank Dylanfitz98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fergus O'Donovan, General Manager at Radisson Blu Hotel, Athlone, responded to this reviewResponded 11 June 2021

Dear Dylan

Many thanks for your lovely review and your valued feedback, We are delighted to hear that you found the team to be so friendly and will certainly pass on your comments to the whole team. We look forward to welcoming you back for another pleasant stay soon!

Warm regards,
Fergus O' Donovan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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