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mzcyriac
Chicago, Illinois

Excellent staff

5.0 of 5 bubblesReviewed 4 Jan 2023via mobile
Hotel's Favourite
The staff was very hospitable. We came when the hotel would have been under renovation , so we were the only family there. Overall, it was wonderful. Whenever we needed something, we called the general manager.

We have no complaints! Thank you Mandela Court for a very good experience 🙏🏾💛
Date of stay: December 2022
Room Tip: Get a car ; it’ll be much easier to get around
Trip type: Travelled with family
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Reviewed 8 February 2022 via mobile

I booked these apartments through booking.com
I received my confirmation and was ready to go
Contacted the apartment on my day of arrival for check in details and they said there was no apartment available I said I had confirmation email They said that the only way I could stay was if I paid three times the amount plus taxes more than the deal offered on booking.com
When I said I was an elderly solo traveller in a foreign country with nowhere else to stay and I would report this she laughed and said good luck with that Unbelievable that this deal is still on the website and someone else may have to go through this awful stressful situation
I eventually have booked somewhere else at a much higher cost. I will never return here and never use booking.com who have not replied to my messages or requests for help
Cannot even complain as they never reply

Date of stay: February 2022
Trip type: Travelled solo
9  Thank Extraordinary570173
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.