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Tracy M

Friendly hotel, Great Location just off the highway for overnight stay

5.0 of 5 bubblesReviewed 27 Aug 2022
Receptionist and staff helpful and friendly. Clean hotel. Good Food and great location for overnight stay en route to Spain. Good night’s sleep in a comfortable bed and air conditioning worked well. Secure parking on site.
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (233)
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Reviewed 24 June 2022

hotel location is in an industrial zone, no social activities nor easy public transport. nothing to do there. taxi-uber seems like a must for a foreigner guest.
carpets in the room keep dust and microbes, not a good choice and they were veeery dirty.
toilets are tiny but OK.
bed was comfortable and I had a good sleep. and was clean.
TV has no international channels, only french.
wi-fi connection was perfect.
restaurant & food was good.
Spa ? no way. this is not what I understand under spa.dissapointed.
staff was nice and good.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ehasir963556
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2022

Great stopover location for UK travelers to Southern Spain. Our dog was also made very welcome.

Friendly, efficient, professional staff in all areas of the hotel.

Nice bar and restuarant facilities with outside areas. Also, a nearby Park (Rugby Ground) and open areas beyond to walk our dog.

Very close to motorway crossing the Spanish Border.

Would use again on future trips.

Date of stay: April 2022
    • Value
    • Sleep Quality
    • Service
1  Thank HolidayManiacsUK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2022

We booked this for one night on route from Spain back to the UK.
We had booked for a Sunday not noticing that reception closes at 17.00 on this day and their restaurant is closed. Their colleague rang us while we were driving to check our progress and ensure we would be there on time or to make alternate arrangements for our key. He also searched for restaurants for us (all local ones are also closed on Sundays) on our arrival. It was clear that this was someone who enjoyed their job tremendously and went out of their way to deliver great service.
We booked their destination charger and parking is behind a secure gate. The hotel was easy to find.
Rooms are clean and everything you would need for a few nights. Breakfast was the usual buffet offering.
I’d certainly use this hotel again.

Date of stay: March 2022
    • Location
    • Cleanliness
    • Service
2  Thank Patricia D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 October 2021

I stopped at this hotel last month on my way down to Spain to visit friends and I still compliment myself for a great find. The rooms were VERY clean and comfortable. The food , I had dinner and breakfast, were very good. The team was welcoming and very professional. I would recommend this address to any weary travelers in need of a great night to sleep and nourishing food. I know that, since I am doing this trip every 2 years, it will be one of my most awaited pit stop. Thank's again!!!

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank patricklI3027JG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Direction, Directeur général at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 17 October 2021

Dear Patrick,

To start the day how it's nice to read your review !
Thanks for your kindness and for taking the time to rate us on TripAdvisor.
We hope your next stay with us will be as great as the first one !
Have a lovely day and see you soon !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2021 via mobile

We went to this hotel because of the good reviews and the owner and all the staff exceeded our expectations. The team is very professional, always taking care of us, even anticipating our needs. The food is awesome. Outstanding experience.

Date of stay: October 2021
Trip type: Travelled with family
Thank Excursion16520506824
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Direction, Directeur général at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 17 October 2021

Dear Excursion16520506824,

We would like to thank you for your review and for your kindness to rate us on TripAdvisor.
Indeed our team is caring and trying to make your stay unforgettable !
As you spent a nice stay we hope the next one will be better as possible !
Have a lovely day,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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