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patrick L

Great address on the outskirts of Bordeaux!

5.0 of 5 bubblesReviewed 3 Oct 2021
I stopped at this hotel last month on my way down to Spain to visit friends and I still compliment myself for a great find. The rooms were VERY clean and comfortable. The food , I had dinner and breakfast, were very good. The team was welcoming and very professional. I would recommend this address to any weary travelers in need of a great night to sleep and nourishing food. I know that, since I am doing this trip every 2 years, it will be one of my most awaited pit stop. Thank's again!!!
Date of stay: September 2021
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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La Direction, Directeur général at Logis Au Comté d'Ornon Hôtel et Spa, responded to this review
Responded 17 Oct 2021
Dear Patrick,

To start the day how it's nice to read your review !
Thanks for your kindness and for taking the time to rate us on TripAdvisor.
We hope your next stay with us will be as great as the first one !
Have a lovely day and see you soon !
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 October 2021 via mobile

We went to this hotel because of the good reviews and the owner and all the staff exceeded our expectations. The team is very professional, always taking care of us, even anticipating our needs. The food is awesome. Outstanding experience.

Date of stay: October 2021
Trip type: Travelled with family
Thank Excursion16520506824
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Direction, Directeur général at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 17 October 2021

Dear Excursion16520506824,

We would like to thank you for your review and for your kindness to rate us on TripAdvisor.
Indeed our team is caring and trying to make your stay unforgettable !
As you spent a nice stay we hope the next one will be better as possible !
Have a lovely day,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2021

This gem is owner-operated, a rarity in the hotel industry.
You can feel it with a great many details.
These guys know what service is. A very pleasant receptionist, a perfectly quiet night sleep, after an excellent dinner. The next day after cruising the wine country the Spa was welcome and right on. The utmost pleasure was a deep tissue massage with essential oils, which was a great plus for us, as we travel for work this time and were jet lag. Perfect reconditioning with also with an amazingly diverse Breakfast, and Vegan friendly. I was ready to hit the streets of Bordeaux,
Will definitely go back next time.
Bravo!!

Date of stay: September 2021
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Laramjazul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
La Direction, Directeur général at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 17 October 2021

Dear Laramjazul,

Thank you for the super nice feedback !
Indeed our hotel restaurant is a real gem and we are really pleased that we took the time to review us on tripAdvisor..
We hope to welcome you again very soon !!!
Have a lovely day,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2019 via mobile

We used the hotel for a stopover traveling to Portugal. The hotel has a good location close to the freeway. The rooms are soundproof because we did not hear any noise from the road. The hotel is modern with clean rooms. Rooms are a bit small but we did not mind. Our room was on the first floor and to our surprise there was no lift. Parking is on the private carpark in front of the hotel. After hours you enter botj the carpark and the hotel via a code. We had an afternoon to spare and wanted to have lunch on a chateau. To our surprise the front desk had to use google to find a place (that turned out to be closed at the time). Rather strange for a hotel in the Bordeaux wine area.

Date of stay: July 2019
Trip type: Travelled with family
Thank Milo1967
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComteDornon, Responsable réception at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 20 July 2019

Thank you for your commentary on tripadvisor. As we have got our proper restaurant, we couldn't tell you with précision the time table of our concurrency. Ortherwise , only a few chateaux are doing catering , we found it judicious to check the informations first before giving it to you.
yours faithfully

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2019

Edouard, Stéphanie and the team went out of their way to make a group booking seamless and straightforward. The rooms were clean & comfortable. The rooms are quiet despite being near the "Rocade", and there is a very a pleasant atmosphere. Great value for money.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Lizzie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComteDornon, Responsable réception at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 20 July 2019

We would like to thank you for this warm comment shared on Tripadvisor as a result of your business trip to Bordeaux. It was a pleasure to welcome you to the restaurant of the hotel "Au Comté d'Ornon" in Gradignan and we are delighted to hear that you were seduced by the various services and the quality of the welcome that was reserved for you . You also appreciated the friendliness of our staff and the setting and cleanliness of your room that fills us with ease. We strive to ensure that our guests keep a wonderful memory of this hotel. Also, discovering your satisfaction is for us the most beautiful gift. Again thank you for this opinion that we will not fail to share with all our teams.
Do not hesitate to come back to us during your next stay in Bordeaux, we will welcome you with pleasure!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

Overnight stay travelling from North of France to the South West. Very comfortable and clean room with an espresso coffee machine and complimentary bottle of Evian water. Excellent reception, they agreed to store my groceries in their fridge overnight and supplied an continental adaptor on request. Very good food in the restaurant both for dinner and breakfast, and reasonably priced especially the wine.

Room tip: Free use of spa for guests - be prepared
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Edward B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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