Edouard, Stéphanie and the team went out of their way to make a group booking seamless and straightforward. The rooms were clean & comfortable. The rooms are quiet despite being near the "Rocade", and there is a very a pleasant atmosphere. Great value for money.
We would like to thank you for this warm comment shared on Tripadvisor as a result of your business trip to Bordeaux. It was a pleasure to welcome you to the restaurant of the hotel "Au Comté d'Ornon" in Gradignan and we are delighted to hear that you were seduced by the various services and the quality of the welcome that was reserved for you . You also appreciated the friendliness of our staff and the setting and cleanliness of your room that fills us with ease. We strive to ensure that our guests keep a wonderful memory of this hotel. Also, discovering your satisfaction is for us the most beautiful gift. Again thank you for this opinion that we will not fail to share with all our teams.
Do not hesitate to come back to us during your next stay in Bordeaux, we will welcome you with pleasure!
Overnight stay travelling from North of France to the South West. Very comfortable and clean room with an espresso coffee machine and complimentary bottle of Evian water. Excellent reception, they agreed to store my groceries in their fridge overnight and supplied an continental adaptor on request. Very good food in the restaurant both for dinner and breakfast, and reasonably priced especially the wine.
My husband had booked me an 1.5 hour massage with Cecile which was excellent. She definitely knows her business. The room was pleasantly decorated, good soundproofing and clean although the bed was hard and a tad uncomfortable. The evening meal was tasty and nicely presented, as was the breakfast. All the staff from reception to restaurant were charming and helpful. Downside to our stay, no decaffeinated coffee in our room or facilities for making a cuppa - very bad! The standard room is small and basic - hence expensive for what you get.
Travelling through Europe and happened upon this place.
Modern and friendly but had a little feeling of being a massage parlour.. It wasnt.
Rooms were large, and well appointed.. a little quirk as the bathroom wall were all glass with blinds. looked like a conservatory instead of a lavatory.
Good value.. good staff.. see my review on the restaurant.. Not sure what came first.
Dear Martin H,
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and are going to see your review on the restaurant. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again.
Best regards
The hotel was very lovely but surprised to find in such an industrial area. The staff was very accommodating and they luckily had a kid play area next to the restaurant. It was obvious that they thought about families which was great.
The reason I give the hotel an average rating is how below average the foot was. The menu was 19euros and with a 5euro supplement for fois gras, husband was greatly disappointed by the blandness of the starter. My salad as well was a thoughtless bowl of a few fruits and lettuce leaves. My fish dish had no character either.
Breakfast as well was a bit dicey. One of my hard boiled eggs was obviously rotten and the baguette was so stale my daughter soaked it in her apply juice.
With the total bill for the stay at 190 euros I wish we had stayed in my room and eaten the rest of our road-trip snacks and saved 90 euors for our dinner and breakfast.
Alexis
