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Laconcha
Field Dalling, United Kingdom

Incredibly courteous and helpful team

5.0 of 5 bubblesReviewed 11 Jul 2019
Edouard, Stéphanie and the team went out of their way to make a group booking seamless and straightforward. The rooms were clean & comfortable. The rooms are quiet despite being near the "Rocade", and there is a very a pleasant atmosphere. Great value for money.
Date of stay: July 2019
Trip type: Travelled on business
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ComteDornon, Responsable réception at Logis Au Comté d'Ornon Hôtel et Spa, responded to this review
Responded 19 Jul 2019
We would like to thank you for this warm comment shared on Tripadvisor as a result of your business trip to Bordeaux. It was a pleasure to welcome you to the restaurant of the hotel "Au Comté d'Ornon" in Gradignan and we are delighted to hear that you were seduced by the various services and the quality of the welcome that was reserved for you . You also appreciated the friendliness of our staff and the setting and cleanliness of your room that fills us with ease. We strive to ensure that our guests keep a wonderful memory of this hotel. Also, discovering your satisfaction is for us the most beautiful gift. Again thank you for this opinion that we will not fail to share with all our teams.
Do not hesitate to come back to us during your next stay in Bordeaux, we will welcome you with pleasure!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (233)
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    13 - 18 of 233 reviews
    Reviewed 27 March 2018

    Overnight stay travelling from North of France to the South West. Very comfortable and clean room with an espresso coffee machine and complimentary bottle of Evian water. Excellent reception, they agreed to store my groceries in their fridge overnight and supplied an continental adaptor on request. Very good food in the restaurant both for dinner and breakfast, and reasonably priced especially the wine.

    Room tip: Free use of spa for guests - be prepared
    Date of stay: March 2018
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Cleanliness
      • Service
    Thank Edward B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 December 2017

    My husband had booked me an 1.5 hour massage with Cecile which was excellent. She definitely knows her business. The room was pleasantly decorated, good soundproofing and clean although the bed was hard and a tad uncomfortable. The evening meal was tasty and nicely presented, as was the breakfast. All the staff from reception to restaurant were charming and helpful. Downside to our stay, no decaffeinated coffee in our room or facilities for making a cuppa - very bad! The standard room is small and basic - hence expensive for what you get.

    Date of stay: December 2017
    Thank auntieshaz21
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 August 2017

    Travelling through Europe and happened upon this place.

    Modern and friendly but had a little feeling of being a massage parlour.. It wasnt.
    Rooms were large, and well appointed.. a little quirk as the bathroom wall were all glass with blinds. looked like a conservatory instead of a lavatory.

    Good value.. good staff.. see my review on the restaurant.. Not sure what came first.

    Date of stay: July 2017
    • Trip type: Travelled with family
      • Value
      • Rooms
      • Service
    Thank Sarah B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ComteDornon, Responsable relations clients at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 26 August 2017

    Dear Martin H,
    Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and are going to see your review on the restaurant. It's something our staff takes great pride in, so we value your feedback.
    We hope you will visit us again.
    Best regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 August 2017

    The hotel was very lovely but surprised to find in such an industrial area. The staff was very accommodating and they luckily had a kid play area next to the restaurant. It was obvious that they thought about families which was great.

    The reason I give the hotel an average rating is how below average the foot was. The menu was 19euros and with a 5euro supplement for fois gras, husband was greatly disappointed by the blandness of the starter. My salad as well was a thoughtless bowl of a few fruits and lettuce leaves. My fish dish had no character either.

    Breakfast as well was a bit dicey. One of my hard boiled eggs was obviously rotten and the baguette was so stale my daughter soaked it in her apply juice.

    With the total bill for the stay at 190 euros I wish we had stayed in my room and eaten the rest of our road-trip snacks and saved 90 euors for our dinner and breakfast.

    Alexis

    Date of stay: August 2017
    • Trip type: Travelled with family
      • Location
      • Rooms
      • Service
    Thank alexisferrisb
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 17 May 2017

    Stayed 2 nights, the hotel was lovely and very clean. Our room was on upper floor with new carpet the whole corridor and inside the room. Perhaps the room just been updated, freshly painted room. New shower but very small. Breakfast was good and dinner was excellent. There was coffee maker in the room. Asked for a kettle to make tea and got it right away with cups, spoons, tea and sugar. Quite a distance to Bordeaux but not difficult to find a parking garage at the museum or at the centre.

    Room tip: Second floor, room 108 and 109 were at the end of the corrodor.
    Date of stay: May 2017
    • Trip type: Travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank P_and_C2013
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ComteDornon, Responsable relations clients at Logis Au Comte d'Ornon Hotel et Spa, responded to this reviewResponded 25 May 2017

    Dear P_and_C2013,

    Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

    Best regards,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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