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“Chilling ”
Review of The Fox

The Fox
Ranked #3 of 3 Restaurants in Bar Hill
Cuisines: Pub
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: A friendly community pub / restaurant with an abundance of personality. Set within its own grounds there's plenty of parking spaces, a pool table & three large screens broadcasting none stop sports throughout the day. A place where you can relax, enjoying a cold (Or hot) tipple whilst browsing through our extensive sizzling menu. It caters for all & is wheelchair friendly throughout.
Reviewed 2 weeks ago via mobile

Parked up in my truck nearby & needed to chill out for a while. The Fox is ideally situated just near the Tesco. Very friendly & chirpy staff. Alcohol isn’t overly expensive & “Shannon” knows her way around the bar to compliment what’s available to drink & eat. I’ll be sure to call back soon

1  Thank Shannon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, Manager at The Fox, responded to this reviewResponded 2 weeks ago

Hi there

Thanks for taking the time to leave a review. It is extremely valuable to our business

Look forward to seeing you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 223 reviews

Reviewed 3 weeks ago via mobile

Popped in for a drink & a snack ...awful experience ..food not good ...staff with bad attitude poor service

Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at The Fox, responded to this reviewResponded 2 weeks ago

Hi Tony

Thanks for taking the time to review our pub. I'd like to hear more from you in order to get to the root of the problems you experienced so that we can improve service going forward.

If you could email me on fox@miltonpubs.com with more information related to your visit such as when you came, who served you, what you ate etc that would be most appreciated.

We value all of our customers and try to give them the best possible experience on their visits

Thanks

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Reviewed 9 April 2018 via mobile

Stayed at the hotel, thought we would try a local pub, music to loud, and wasn't made welcome, thought there might of been more variety of ales and beers, just not for me.

Thank scoobieTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at The Fox, responded to this reviewResponded 14 April 2018

Hi there.

your input is always valued. I'd love to hear more on why you feel that the pub is not to your taste to help us improve in the future. If you could send me more information with regards to your visit to fox@miltonpubs.com that would be greatly appreciated.

As for the ales. I pride myself on locating and promoting the best craft ales brewed locally such as Golden Fox & Cambridge Bitter which have gone down really well. We also rotate a larger national ale like Sharp's Doom Bar, Abbot Ale or Greene King IPA. We also have a range of bottled beers & ales as well as Carling, Carlsberg, Becks & Stella Artois on Tap. What was it in particular you were looking for?

Thanks

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Reviewed 8 April 2018

Great value for money as they offer 2 main meals for £10.00

Good choices and recommend the vegetable lasagne.

    • Value
    • Service
    • Food
Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at The Fox, responded to this reviewResponded 14 April 2018

Hi Diane.

Thanks for your positive feedback. It's always nice to hear that we are doing something right. Hopefully we can turn that four star into a five on your next visit.

See you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

we went here for a family meal whilst visitng relatives on easter saturday, on arrival we were told they were unsure if they would be serving any food as they had problems with staffing, whilst waiting we played a game of pool and it wasn't until a family member noticed that someone was ordering food did we find out that food was available, NO member of staff bothered to come over and inform us they were actually serving food, if we hadn't noticed another customer we would have simply up and left.
The food was ordered but it was a very long wait for it to be served, meals were a mix of good and average but overall all family memebrs were quite happy with what they ate, Whilst we were playing pool we were welcomed with the inexcusable bad language from another customer who then went to the extreme lengths of lifting her blouse in front of the children which we found very disturbing, this is meant to be a family establishment but the the staff and management took it upon themsselves to completely ignore the disturbing antics of this woman!!!!
It took the parent of the children to have a word with this woman and her friends to make them aware that their behaviour was unacceptable, well done that mum but the manager should have dealt with this problem, not leave it to the customer.We will not be in a hurry to go back to this establishment.

    • Value
    • Service
    • Food
Thank Philip E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at The Fox, responded to this reviewResponded 14 April 2018

Hi Philip

Thank you for making me aware of this incident as I was not informed of it until reading this. Rest assured The Fox is very much a family establishment and we welcome your feedback whether good or bad.

i have followed up on this issue and while the issue in question was not malicious but rather a female comparing 'six packs' with one of the males. Nether the less this type of behavior is not acceptable and I have spoken to the customer in question to ensure that this does not happen again.

Please in future feel free to pop to the bar and ask for me rather than engaging in this argument yourself. I'm always on hand and willing to handle this type of issue personally.

Hope to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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