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Andre
London, United Kingdom

Casa di Langa - family visit of Piedmont

Review of Casa di Langa
4.0 of 5 bubblesReviewed 18 Aug 2024via mobile
We enjoyed our trip to Piedmont and stay at Casa di Langa , however felt like hotel has a lot more potential .

Pros:
-The parking valets were extremely professional and friendly, appreciate them helping us with luggage and getting the car given had baby pram!
-Hotel grounds and facilities: feels modern and sleek, from design of main building to the rooms. Liked the design of the room, fairly minimalistic with large painting and a terrace. Finishings from bathroom to toiletries are high quality
-Room: good large bed, comfortable AC which is easy to regulate, clean
-Faula Ristorante - we really enjoyed dinner there, fantastic service and food, the pasta dishes were original and tasty
-Good filter coffee for breakfast
-Spa: appreciated that you can book 50 mins of private spa facilities
-Amazing sunset views of vineyards and green hills stretching beneath the hotel

Cons/recommendations:
-Felt like some service should have been available for this type of rate/hotel class - towels by the pool should be provided, otherwise have to carry towels from the room and there is no straightforward access to the pool by lift (with a pram you have to carry it down a set of stairs).
-Breakfast was slightly underwhelming given how good the restaurant is for dinner; strange to have menu with additional items you have to pay for (looked like 18 euros extra for eggs benedict, which is a standard dish included in most hotels of this class; otherwise don’t offer it altogether)
-The hotel has large grounds, vineyards and gardens, loads of plants and is already positioned in Piedmont within so many beautiful places to visit - however there was no information provided to us about activities available. Also there was lack of information about the hotel , the concept, grounds, vineyards etc (eg brochures in the room)
-We were provided with a baby crib free of charge however there was too much confusion as to whether the room fits a baby crib, how much it costs (50 euros extra per night for crib is excessive , had it provided free of charge in all other 5* hotels so far)
Date of stay: August 2024
Trip type: Travelled with family
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    Reviews (53)
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    2 - 7 of 53 reviews
    Reviewed 26 September 2023 via mobile

    In terms of quality of service and property, this hotel gets about 99 pct of what you’d find in an Aman property for about a fifth of the price. Allesandria in the front desk had the best restaurant recommendations and called around several restaurants at the last minute to find us an opening. The rest of the staff similarly went out of their way to make our stay more enjoyable. We also found the views to be as good as anywhere in Langhe, and the rooms were modern, spacious, and comfortable. If youre looking for a luxury stay in Langhe, this is your bet.

    Date of stay: September 2023
    Trip type: Travelled as a couple
    Thank AndyHardon
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eva Codina, Direttore generale at Casa di Langa, responded to this reviewResponded 18 October 2023

    Dear Andy, thank you so much for your precious feedback and for the priceless 5 stars!! This is the best that we could have asked for. I'm very happy to read that our team, specially Alessandra, did a wonderful job as local ciceroni to help you enjoy and experience the territory at its best. We look forward to welcoming you back in the near future, to Casa di Langa. Warm regards,

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 September 2023

    We enjoyed our 4 night stay at this property.
    Pros:
    This might be the best located property in Roero/Langhe. What makes it so special are the beautiful views of Serralunga d' Alba in the distance and the beautiful green valley and vineyards in the forefront with no development obscuring the bucolic beauty. We also loved the views from a hilltop restaurant in La Morra but below us were many villages- also attractive but not as secluded and special as the Casa's location. The town of Alba was super unappealing and unattractive to us- I would steer clear of it. Cherasco had a dour beauty.
    Casa di Langa is very peaceful and quiet- a few animals can be heard in the distance at night and some roosters crowing in the morning. Night time lighting is also ideal and low as to not obscure the night sky.
    Sound insulation within the rooms is excellent.
    The room was slightly too warm for us: 72.4 F but by calling the front desk we were able to get an override on the thermostat- apparently remotely controlled.
    Very well staffed with pleasant and helpful concierges, parking valets, restaurant staff and twice daily maid service.
    Lobby and bar decor are very nice. Huge outdoor (partially covered) patio space just off the lobby with lots of comfortable seating.
    My husband really enjoyed his wine tasting class.
    The bath products and bed linens are very nice.

    Cons: despite getting a "deluxe" category room with excellent views, our room was simply too small- it was about the size of our last cruise ship cabin.
    I don't think we will return but if we did, I would carefully scrutinize photos of the suites to see if they are an improvement.
    The covered patio for our room was large and initially I wondered why it was so big and the room was so small but then I realized the afternoon sun is so intense that the architects must've factored that in to the design. On our patio were two basic upright chairs which need to be replaced with something more comfortable and relaxed.
    The mattress, although comfortable, was a bit low to the ground for oldsters like us. The bath area was also smallish. There was only one low slung comfortable chair in the room and an upright desk chair which scraped loudly on the brick floor.
    Breakfast was excellent and well staffed although the outdoor tables, when weather is perfect, should be set and ready for guests who all want to go outside instead of trying to steer them to the inside. Our room was located above the restaurant and people dining outside in the morning were not an issue for us at all - even when we were outside on our patio.

    Faula restaurant- I'm sure the chef is talented and I would like to eat what he makes for himself or his family on his days off. We generally dislike Michelin type starred restaurants and found this one typically off putting. Too experimental- simpler is often better. Why the gimmick of presenting a few rice crackers on top of a bowl of rocks? What's the point?
    If you decide to stay here and have a car- don't despair. There are some excellent restaurants nearby: In the hills above Roddino is one of the best restaurants we've ever eaten at with a young Korean chef at the helm. We also loved a local rabbit restaurant in Albaretto della Torre for tasty food and local color. We also had a wonderful lunch in La Morra and I overheard some other guests rave about a meal they had somewhere nearby. We did have an awful dinner in Serravalle Langhe at a well rated trattoria.

    The pool: this was another disappointment. We came from a glorious hotel in Alassio with a fab pool so the contrast was especially jarring. It's too bad the pool wasn't designed to be larger with a bigger deep water area. The kids working at the pool cafe bar played bad music and the pool bar counter area is unattractive and unappealing. This area could've been so much nicer and better.

    Overall, we enjoyed Roero/Langhe- although not quite as beautiful as Tuscany (in my opinion), it was nice being in a much less crowded and busy area with fewer tourists.

    Date of stay: September 2023
    Trip type: Travelled as a couple
    Thank anonj
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eva Codina, Direttore generale at Casa di Langa, responded to this reviewResponded 18 October 2023

    Dear guest, thank you so much for your very detailed feedback with all the positive and negative notes, they're precious to us. We've well noted the cons and will try to improve as much as possible, specially in the operations side.
    You're right, the panorama that embraces Casa di Langa is just so special: the vineyards and the castle of Serralunga, the forest, the hazelnuts and last but not least, the Alps, crowned by the Monviso mountain. This territory is a great abd sustainable option for a food and wine destination, off the traditional paths to be enjoyed as well during the slow season.

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    Reviewed 5 September 2023 via mobile

    The hotel is in a beautiful isolated location on a hill facing the Piedmont hills and the alps in the distance. It is close to barolo, Alba, etc. It is a fairly new property - modern and very well-equipped. The infinity swimming pool has a great view over the valley. The rooms are large and comfortable, with large terraces. If you can, get a room looking toward the alps. The restaurant is very good for lunch and dinner, and the breakfast is extensive. Unfortunately the spa is very small so you need to make a reservation for a time slot. There is only a sauna, a hot tub and a small relaxation room - odd for this type of resort. The service is excellent.

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank M6581POsgd
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eva Codina, Direttore generale at Casa di Langa, responded to this reviewResponded 10 October 2023

    Dear guest, thank you so much for your detailed and beautiful feedback. I'm very happy to read that you've enjoyed our service, the property, the restaurant and specially, the views. I agree with you, they are amazing and represent the Alta Langa: from the Alps and the Monviso, to the vineyards of Serralunga and La Morra, to the hazelnut bushes and the ancient forests featuring chestnuts, wild cherry trees and rare yet protected wild orchids. Thank you for your feedback regarding the spa. I wish you a lovely day and I hope to welcome you back in the near future. Grazie,

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 August 2023

    Casa di Langa was a lovely place to spend a few days. Though it's a bit difficult to locate, it's gorgeous and secluded in the best way. Definitely do the truffle hunting and eat in the restaurant! The food was amazing, and to learn about and see the truffles (and the dogs who find them) was awesome.

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank jamiepV7291EN
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eva Codina, Direttore generale at Casa di Langa, responded to this reviewResponded 10 October 2023

    Dear Jamie, thank you so much for your enthusiastic feedback sharing the truffle hunting experience with all the travelers that will read your review. In fact it is an educational experience other that gastronomic, and our guests get so much knowledge performing it, that they bring back home that authentic essence to share with their friends and relatives. And the best thing is that it is done on property, in one of our beautiful forests with ancient trees that naturally produce truffles throughout the year, being them white or black. On the other hand, I'm very happy to see that your stay was great and that you loved staying with us. I look forward to welcoming you back in the future, so you'll be able to enjoy the new sustainable experiences that we're developing. Warm regards,

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    Reviewed 25 July 2023

    I almost don't want to write this review because I don't want to spoil the secret. CASA DI LANGA is absolutely stunning and is a hidden little gem in the middle of a beautiful (and under rated) area in Italy. We were two couples and stayed for a couple of nights. We left wishing we had more time at the hotel. The service was perfect - the bartenders, wait staff, wine experts and front desk were all very attentive. The views were unbelievable. I really didn't believe it was going to be that pretty and it was! The food at the restaurant was good and the amenities were too. The reason I don't want to spoil the secret is the rooms were impeccable. They were modern, clean with big bathrooms. We were on a three week trip across the country and this was my favorite place we stayed. The value for what we paid was great. I would love to return some day!

    Date of stay: July 2023
    • Trip type: Travelled as a couple
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    1  Thank 174lizzieg
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Eva Codina, Direttore generale at Casa di Langa, responded to this reviewResponded 10 October 2023

    Dearest guest, thank you for your absolutely wonderful feedback! What else could I ask for? reading your notes makes me feel even more proud of our amazing team of people that go above and beyond to create the best memories to our guests providing the best and most sustainable level of service. I'm very happy to read that you enjoyed all our services while on property and that Casa di Langa was your favorite place during your trip, I'll share your precious comments with the team. I really hope to welcome you back to your new secret place in the near future. Grazie mille, warm regards,

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