Thank you so much for your feedback.
We appreciate your comments regarding the hotel and the staff who, if you have shown during your stay this little issues to, would have with pleasure helped you in solving everything (if you asked for the shampoo, we would have given it to you with pleasure, with no charge, of course; same thing for improving tv and wifi performances).
We wish anyway that, thinking about your stay by us a good memory can come to your mind.
We really hope to have the occasion to house you again and completely satify your needs.
Kindest regards,
Antico Borgo Monchiero