We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Veronika Re

Good

4.0 of 5 bubblesReviewed 22 Jun 2024
It was a good experience and here are the conclusions I can draw about the Beatus Hotel!

The advantages:
+ the outdoor pool was perfectly clean and very warm (+32-35C)
+ the entire spa and wellness area was very comfortable.
+ breakfasts were incredibly tasty and varied, really nice cappuccino, prosecco, fresh juices, large selection of Swiss cheeses. Many thanks to the cooks who prepared porridge separately for our daughter.
+ the five-course dinners were truly luxurious
+ high level and attentiveness of the staff at the reception and the director Sebastian Moser, who made sure that everything went smoothly during our stay
+ in the Tower Suite and Schilthorn room there is a great lake view
+ in the Tower Suite there are a private hammam in the shower, a lot of various household little things, Nespresso coffee machine, music system, a satisfactory hair dryer

The disadvantages and comments:
– in the whirlpool in Tower Suite the hydromassage function did not work, we really wanted to turn on the bubbles while bathing our daughters, but this was not possible.
– in the Tower Suite the air conditioner doesn't work well, I get very stuffy at night, although we set the air conditioner to the lowest temperature and high power
– ventilation in rooms: in the standard Schilthorn and Niederhorn rooms there isn’t air conditioning, ventilation was poor. We asked for a portable fan, it helped a little but didn't fix the problem.
– in the standard rooms we are missing a kettle in the room, especially to prepare baby formula or porridge.
– not a single room, not even the Tower Suite, had hair conditioner. It would be very useful for those with long hair.
– on the birthday, we spent two hours at dinner in a restaurant, eating starters, main dishes and even desserts. And only when we finished and went to the door, the employee brought out a piece of birthday cake. We asked for the cake to be sent to our room, but no one brought it
– free of charge herbal teas and coffee are available in the morning only (till 11 a.m.). I would certainly like to be able to drink free herbal teas throughout the day, at least in the sauna area, where it is especially pleasant.
– for me it would be better if drinking water during lunch and dinner was initially included in the full board price. So as not to bother the guest once again with signing receipts

I would be happy to visit the Beatus hotel again in winter, I hope my comments will be taken constructively
Date of stay: May 2024
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this review
Responded 21 Jul 2024
Dear Veronika_in_re

We would like to thank you for your visit and your detailed review, which we greatly appreciate and do not take for granted.
We are glad that you enjoyed your stay with us and that you felt comfortable. We are happy to take your suggestions on board and apologize that it did not work with the serving of the birthday cake.

For your next stay, we will put a kettle in your room. Just let reception know when you arrive.

In the spa area we have a drinks bar where you can prepare herbal tea and other drinks at any time.

We wish you all the best and look forward to welcoming you soon!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl & the entire BEATUS Crew

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Expedia.com
  • ZenHotels.com
    $691
  • Hotels.com
2.8 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Parkhotel Gunten
$571
Fully refundable
  • Booking.com
  • Hotels.com
  • Expedia.com
    $571
3.2 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
$415
  • Booking.com
  • Hotels.com
  • Expedia.com
    $415
3.8 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Expedia.com
    $882
  • Lol.travel
    $860
  • Booking.com
3.9 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
$685
  • Hotels.com
  • Priceline
  • Expedia.com
    $685
4.3 km from Beatus Wellness- & Spa-hotel
Free Wifi
Pool
Get rewarded with One Key
  • Booking.com
  • Hotels.com
  • eDreams
2.7 km from Beatus Wellness- & Spa-hotel
Free parking
Room service
Contact accommodation for availability.
8.6 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Contact accommodation for availability.
5.6 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
  • eDreams
  • Priceline
  • Agoda.com
2.9 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Contact accommodation for availability.
8.9 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
View more hotels in Merligen
Reviews (493)
Filter reviews
493 results
Traveller rating
317
94
46
16
20
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
317
94
46
16
20
Show reviews that mention
All reviews lake thun lake view wellness area waiting staff relaxing experience whole experience bernese oberland great wellness choice of food spa dinner terrace boat relaxation breath
Selected filters
Filter
Updating list...
1 - 6 of 493 reviews
Reviewed 27 May 2024

The Beatus was a real joy as we managed to totally relax & recharge. We had an all-in package with all meals included. Whilst not cheap (Switzerland!) we felt it was good value for the quality of service and activity options available during our stay. On top of that the Hotel had its own landing area for boats to stop going up & down the lake.
Food was of high quality whilst the 5 course evening meals were a bit of a challenge.
We had a harpist at our last breakfast & in general a first class experience all round.
Will go again I am sure.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SteveDrab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 13 June 2024

Dear SteveDrab

Thank you very much for your kind and positive review of your stay at the hotel BEATUS. We are very happy that you enjoyed your stay and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024 via mobile

This hotel is perfectly situated on the shores of Lake Thun with beautiful views over to Spiez and the Niesen mountain. For me it’s the right size hotel - not too big but not too small.
The rooms and suites are very comfortable and the wellness area and gardens are lovely.
The food is excellent! But the dining room tables are set too close together which means you can’t speak much in private.
All the staff are very warm and friendly but still professional.
Thank you Team Beatus - we always enjoy our stay with you and we hope to be back soon!

Date of stay: April 2024
Trip type: Travelled as a couple
Thank gillianp90
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 21 May 2024

Dear gillianp90

Thank you very much for your kind and positive review of your stay at the hotel BEATUS. We are very happy that you enjoyed your stay once again and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2024

The Beatus Wellness & Spa Hotel is a fantastic hotel in a breathtaking location. Everything about this hotel is great, especially the food and the staff. The colleagues in the restaurants are simply amazing. They work the breakfast and dinner shifts, and after a long day, the level of service is still very high, and they provide outstanding customer service. The food overall is excellent, but at dinner, it is superb. I stayed seven nights, and dinner each night was better than the night before. I will definitely be back.

Date of stay: April 2024
Trip type: Travelled solo
Thank ayeshaswatkins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 27 April 2024

Dear Excursion730323

Thank you very much for your kind and positive review of your stay at the hotel Beatus. We are very happy that you enjoyed your stay and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2023 via mobile

Our third or fourth visit just concluded and we love it!
Previous reviewer may have minor quibbles but these pale into insignificance compared to the positives.
Such as, the wellness programme - free yoga, aqua aerobics etc but best of all the guided walks which are amazing.
Add in free salad and cakes at lunch / afternoon as well.
We'll be back!

Room tip: Make the most of it! It's all included (well almost)
Date of stay: October 2023
Trip type: Travelled as a couple
Thank busheybhoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 29 October 2023

Dear busheybhoy

Thank you very much for your kind and positive review of your stay at the hotel BEATUS. We are very happy that you enjoyed your stay once again and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2023

Beatus Wellness and Spa Hotel is a family-run hotel where Swiss service and quality are the hallmarks of the experience. Situated on the scenic Thun Lake, an alpine lake in the Berner Oberland of Switzerland, the hotel is a 20-minute car ride from Interlaken along the shores of Lake Thun.

We chose the spa experience for a 4-night stay which included full buffet breakfasts, lunches of soup and salad, afternoon cake, and 4-course gourmet dinners daily. Three spa treatment choices were selected, in this case one aromatic oil massage with Swiss herbs by Yon-Ka Paris, one sport massage and one honey body scrub. All treatments are in immaculately clean and calming rooms where native herbs are utilized for oils and scents. In addition to the massages, we immersed ourselves twice-daily in the outdoor, saltwater thermal pool heated to 35 degrees centigrade, the perfect temperature for many musculoskeletal health ailments and detoxification. This outdoor pool is open year-round and the water temperature allows enjoyment even when surrounded by snow. There is also a large indoor saltwater pool heated to an equally comfortable temperature where you can swim laps.

Guests were mostly mature couples, families with adult children and young professionals seeking therapeutic, restful and balancing days. The overall vibe was Zen-like, peaceful, meditative and restorative. The rooms have sumptuous beds, modern bathrooms and many have beautiful views with terraces directly on the lake.

During warm weather days, there is an expansive lawn on the lake that is filled with lawn chairs. Activities abound with options such as canoeing, motor boat rentals, kayaking and swimming in the beautiful clear waters of Lake Thun. The hotel offers outings such as hiking in the mountains surrounding Lake Thun for every level of expertise which are led by local mountaineers, morning gymnastics, yoga and other relaxation exercises.

Overall, this was one of the most restorative and relaxing get-aways in a luxurious environment that left us feeling healthy, pampered and reinvigorated.

Room tip: Take advantage of the activities they offer.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Monika P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 29 October 2023

Dear D137FCmonikap

Thank you very much for your kind and positive review of your stay at the hotel Beatus. We are very happy that you enjoyed your stay and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews