We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Gillian P
Hilterfingen, Switzerland

Beatus is the best hotel on Lake Thun

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
This hotel is perfectly situated on the shores of Lake Thun with beautiful views over to Spiez and the Niesen mountain. For me it’s the right size hotel - not too big but not too small.
The rooms and suites are very comfortable and the wellness area and gardens are lovely.
The food is excellent! But the dining room tables are set too close together which means you can’t speak much in private.
All the staff are very warm and friendly but still professional.
Thank you Team Beatus - we always enjoy our stay with you and we hope to be back soon!
Date of stay: April 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this review
Responded 3 weeks ago
Dear gillianp90

Thank you very much for your kind and positive review of your stay at the hotel BEATUS. We are very happy that you enjoyed your stay once again and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    $1,018
  • eDreams
2.7 km from Beatus Wellness- & Spa-hotel
Free parking
Room service
  • Hotels.com
  • ZenHotels.com
    $658
  • Official Site
    $698
2.8 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $311
  • Priceline
3.0 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
$392
  • Hotels.com
  • Booking.com
  • Expedia.com
    $392
3.2 km from Beatus Wellness- & Spa-hotel
Free Wifi
Restaurant
Hotel & restaurant from the playground
$398
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Priceline
3.9 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
$395
  • Booking.com
  • Hotels.com
  • Priceline
3.8 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $766
  • Expedia.com
    $828
3.9 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
$414
Fully refundable
No prepayment needed
  • Hotels.com
  • Booking.com
  • Priceline
4.1 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    $533
  • Priceline
4.3 km from Beatus Wellness- & Spa-hotel
Free Wifi
Pool
Contact accommodation for availability.
8.6 km from Beatus Wellness- & Spa-hotel
Free Wifi
Free parking
View more hotels in Merligen
Reviews (490)
Filter reviews
490 results
Traveller rating
315
93
46
16
20
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
315
93
46
16
20
Show reviews that mention
All reviews lake thun lake view wellness area waiting staff relaxing experience whole experience bernese oberland great wellness choice of food spa dinner terrace boat relaxation breath
Selected filters
Filter
Updating list...
2 - 7 of 490 reviews
Reviewed 19 April 2024

The Beatus Wellness & Spa Hotel is a fantastic hotel in a breathtaking location. Everything about this hotel is great, especially the food and the staff. The colleagues in the restaurants are simply amazing. They work the breakfast and dinner shifts, and after a long day, the level of service is still very high, and they provide outstanding customer service. The food overall is excellent, but at dinner, it is superb. I stayed seven nights, and dinner each night was better than the night before. I will definitely be back.

Date of stay: April 2024
Trip type: Travelled solo
Thank ayeshaswatkins
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 27 April 2024

Dear Excursion730323

Thank you very much for your kind and positive review of your stay at the hotel Beatus. We are very happy that you enjoyed your stay and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2023 via mobile

Our third or fourth visit just concluded and we love it!
Previous reviewer may have minor quibbles but these pale into insignificance compared to the positives.
Such as, the wellness programme - free yoga, aqua aerobics etc but best of all the guided walks which are amazing.
Add in free salad and cakes at lunch / afternoon as well.
We'll be back!

Room tip: Make the most of it! It's all included (well almost)
Date of stay: October 2023
Trip type: Travelled as a couple
Thank busheybhoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 29 October 2023

Dear busheybhoy

Thank you very much for your kind and positive review of your stay at the hotel BEATUS. We are very happy that you enjoyed your stay once again and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2023

Beatus Wellness and Spa Hotel is a family-run hotel where Swiss service and quality are the hallmarks of the experience. Situated on the scenic Thun Lake, an alpine lake in the Berner Oberland of Switzerland, the hotel is a 20-minute car ride from Interlaken along the shores of Lake Thun.

We chose the spa experience for a 4-night stay which included full buffet breakfasts, lunches of soup and salad, afternoon cake, and 4-course gourmet dinners daily. Three spa treatment choices were selected, in this case one aromatic oil massage with Swiss herbs by Yon-Ka Paris, one sport massage and one honey body scrub. All treatments are in immaculately clean and calming rooms where native herbs are utilized for oils and scents. In addition to the massages, we immersed ourselves twice-daily in the outdoor, saltwater thermal pool heated to 35 degrees centigrade, the perfect temperature for many musculoskeletal health ailments and detoxification. This outdoor pool is open year-round and the water temperature allows enjoyment even when surrounded by snow. There is also a large indoor saltwater pool heated to an equally comfortable temperature where you can swim laps.

Guests were mostly mature couples, families with adult children and young professionals seeking therapeutic, restful and balancing days. The overall vibe was Zen-like, peaceful, meditative and restorative. The rooms have sumptuous beds, modern bathrooms and many have beautiful views with terraces directly on the lake.

During warm weather days, there is an expansive lawn on the lake that is filled with lawn chairs. Activities abound with options such as canoeing, motor boat rentals, kayaking and swimming in the beautiful clear waters of Lake Thun. The hotel offers outings such as hiking in the mountains surrounding Lake Thun for every level of expertise which are led by local mountaineers, morning gymnastics, yoga and other relaxation exercises.

Overall, this was one of the most restorative and relaxing get-aways in a luxurious environment that left us feeling healthy, pampered and reinvigorated.

Room tip: Take advantage of the activities they offer.
Date of stay: August 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Monika P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 29 October 2023

Dear D137FCmonikap

Thank you very much for your kind and positive review of your stay at the hotel Beatus. We are very happy that you enjoyed your stay and that you had a wonderful time. Your comments we will share with our staff as they will be motivated and happy!

We wish you all the best and look forward to seeing you soon at Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2023

The Beatus is expensive, but not massively so by Swiss standards. The other guests, largely Swiss and German, were a courteous but stolid bunch. The decor is less elegant than the online brochure suggests. The public rooms are a bit brown, with not very comfortable chairs and just one rather stiff flower arrangement in the sitting room off Reception to offset this.

My bedroom was lighter and very comfortable, with a balcony overlooking Lake Thun. It was very hot, though, making it difficult to sleep at night. The staff brought me a fan as soon as I asked for one, but I will go back when air conditioning reaches Merligen. It would be also useful to have an iron in the room. The answer I got when I raised this was that it would present a fire risk. This is not an issue in other Swiss hotels, which trust their guests to switch it off before burning the place down. The laundry offers ironing, but the regular service takes 48 hours. If you wants shirts back within 24 hours, it costs double.

On the plus side, the swimming pool is fine, there is a salt water pool as well, and the hotel includes a local bus pass so that you can explore Interlaken and Thun. The staff are all professionally friendly. Gold stars to the head waiter, who controls the dining terrace with charm and Swiss efficiency. The view is stunning and there is live music at night. Breakfast is very good, lunch (soup and salad) adequate and dinner (four courses, with three or four choices each) fine. I debated upgrading to the a la carte restaurant, but neither the menu nor the atmosphere looked particularly exciting.

And there are odd touches. A slice of plain cake for tea is included in the room rate, but the tea itself is charged to your room, as is plain tap water with your meal. Charging for tap water is extraordinarily penny pinching at this price point.

Date of stay: September 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank stickybowl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 4 October 2023

Dear stickybowl

Thank you for your visit and your review about your stay. What is forbidden in England is quite normal in Switzerland. Fresh spring water from the mountains is a precious and expensive commodity. For us in Switzerland, it is normal to pay for spring water. It needs staff, the bottles have to be cleaned, etc. It is also only a symbolic amount, because what is free is worth nothing!

We wish you all the best and look forward to seeing you again on Lake Thun!

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2023

I selected this hotel to celebrate the anniversary of my partner. The location of the hotel is a dream, just on the shore of the Lake of Thun. The hotel itself is a large building which has been perfectly and tasty renovated.
Our room (a suite on the 4th floor with an amazing lake view) was perfect. It had a large terrasse. When we arrived at the hotel (with our two dogs), we were welcomed by friendly staff. The arrival process could have been smoother, but it was compensated by the kindness of the staff.
We visited the SPA (nice with good offer), and enjoyed the incredible shore (we swam in the lake, it was just great).
The problem really started in the evening. I booked a full board. We sat on the amazing terrasse with a beautiful sunset. The staff was very kind and helpful. An absolute dream. Then came the food! What a disappointment! Basic, tasteless, very small quantity, no presentation. Both my partner and I were in shock, not expecting such a food in such a great hotel. In addition, and although I mentioned it at reservation time (I wanted a small cake), they forgot the anniversary of my partner.
I write some feedback about the food on the bill and also reported the problem at the reception.
The next morning, the breakfast was perfect. Great choice, great food. All good.
The second evening, I decided to try the Orangerie (the à-la-carte restaurant). Frankly, it was just a very little bit better, but again way below the standard of the hotel. My filets de perche were well cook but dry (no sauce), served with mashed potatoes and steam vegetables. May be a good choice in a sanatorium but not in such a class hotel.
The departure process was very well organised. However, at no point in time anyone from management (although the deputy manager was on site), tryed to talk to us.

Room tip: You must select a room with lake view.
Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Christian R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanne Luginbuehl, Geschäftsführer at Beatus Wellness- & Spa-hotel, responded to this reviewResponded 7 September 2023

Dear Mr. Rime

Thank you for your visit and to given us feedback. We are very sorry that we could not convince you with our culinary. For this we apologize. Since I was talking to guests when you left, I was unfortunately unable to say goodbye to you personally. Until then, I was unfortunately not aware that you were dissatisfied with the food. Also, that it did not work out with the birthday cake for your partner is of course annoying. This does not correspond to our standard at all.

We wish you all the best and maybe you will give us another chance. We would be pleased.

Sincerely yours,

Sebastian Moser, Susanne Luginbühl and the entire BEATUS Crew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews