I stayed at the Hotel Bad Schachen in early August of this year. This Hotel, is much loved by my husband and our family and I have been a guest there off and on all my life.
Upon arrival and departure the staff at the reception desk is polite and friendly though not circumspect when it comes to help with luggage and parking.
Seating and service at the restaurant for afternoon coffee and cake or dinner is a huge problem. Tables promised in a certain location are given to others without any apology.
While breakfast is an extremely busy time. The supervisor, Jana, was outstanding, always friendly and polite. She was able to accommodate the guests' wishes and spoke encouragingly to the other wait staff.
There are clearly some strength to this hotel: First and foremost the lovely location and access to swimming in the lake or the option of a swim in one of their pools. The old-fashioned changing cabins by the lake are good sized and charming. Lake and pool side personnel is competent and friendly.
The hotel is slightly old fashioned but light and airy. It does not lack comforts. What is lacking is more personnel. Everybody was hurried and under pressure. Will I return? I think I will but may eat dinner at another restaurant with more attentive service.
- Free Wifi
- Breakfast included