We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (37)
Filter reviews
37 results
Traveller rating
11
10
13
3
0
Traveller type
Time of year
LanguageAll languages
More languages
11
10
13
3
0
See what travellers are saying:
Filter
Updating list...
2 - 7 of 37 reviews
Reviewed 4 June 2013

The location is excellent, with good access to both the castle, walks in the Harz and the town centre. However, and it is a very big 'but': the pros of this 'hotel' are greatly outweighed by a very poorly delivered product. We stayed for four nights and the score just dropped the longer stayed.

The room was large and airy but no nets - meaning either close all the curtains or remain fully clothed. The en-suite was worse, no misted glass, and the only window coverings were hanging blinds - yes the type you get in an office!!! The situation was made worse by very poor lighting. No shaver light, just two small spot lights that shone onto the mirror making it very difficult to shave by. But, it gets worse... none of the management spoke to us until we checked out Sunday morning. The house was like the Marie Celeste during the day with only the cleaning staff were in evidence - who were very polite, warm and kept the place spotless.

Breakfast is very disappointing for a German Hotel - we live in Germany and visit many. On two of the four mornings there was no place set for us and no staff on duty! We had to wait ten minutes for this to be remedied on Sunday. Cereals, meats and bread runs out and are not replaced. It is just very shoddy and not what a three star should be. Finally, the only lounge area is a closed bar which the smokers use so unpleasant for those who don't enjoy tobacco.

Given the lack of visible management, the lack of facilities and the lack of care for detail this Schlossblick does not deserve the title 'hotel' let alone three stars. At 98 euros a night is was expensive for what was on offer and we could never recommend it.

Room Tip: Room 14 is large and one of the 'Tower' Rooms with a good view of the castle, but is suffers from lots of road noise.
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank revcole7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2012

Staff. Very gentle informative and gives good service when in reception. Gives good parking directions to hotelparking lot. The room was without aircon. But an amazing view to the castle and city center. Position of the hotel is appr. 500 m from rathaus. A city with many hotels and sights, cafes and restaurants. Try the Hartz smallbahnspur zug with the kids. And see the castle. The hotel is nice old building with historic surrounding areas. The walls were beatifull covered with fe and not tree some places at the room. Also a fresh scent of coco oil in the stairs to the rooms. The room was quite spacius and has everything you need. A silent stay with a nice breakfast. A bit noissy from cartraffic as you are in the center of the town.

Stayed: July 2012, travelled with family
Thank Road R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: October 2018, travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018
Google Translation

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018
Google Translation

  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews