We have been here multiple times to ask questions about the area, things to see, where to buy stuff, sport teams, etc and Frau Schmidt, one of the most patient and pleasant of the staff, has always been available to answer questions with a smile and go the extra mile. There were two others on one day that were joking with me about finding a “dollar” store, so we have had nothing but good service and helpful suggestions. Also the Bamberg Card good for 3 days is a great bargain and worth getting for the free museums and City tour. The guide we got was a clear speaking German former travel agent that had trained for the exam and then been doing the tours for 6 years. He spoke loud enuff for all, was quite enthusiastic and lively and very informative. The tour is in German however, so for those without the benefit of the language, they rent out an Ipad for 4 hours to take on your own.
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