We visited this resort in March 2022. When we arrived, we were extremely concerned about the warm weather and what the skiing conditions would be like. Fortunately, the slopes are mostly high, and therefore even though the conditions were very warm (with the exception of our last two days when the snowed absolutely dumped), the slopes were fine.
I cant overstate how amazing we found the resort. The GM, Mahir, has a team which really live the brand, and care deeply about customer service. Some particular highlights for us:
- Your gear is all put in your locker BEFORE you arrive. So no long queues on the first day to try get your stuff, its all ready to go.
- The kids club is extremely well set up, and at no point did we feel any concern for our daughter (4 years old). The staff there are very friendly and helpful, and our daughter absolutely loved her time.
- The hotel has been well maintained, and at no point did we find ourselves thinking "ah, thats clearly ageing a bit"
I would also like to make a specific comment on the buffet. Normally, hotels have a fairly standard offering, and change up 10 to 15% of whats on offer. Not here. The food quality was exceptional, and in our 7 night stay we didnt once get tired of the offering. Most items are changed up, so it always felt fresh and new.
I cant overstate this enough: Our experience here was so exceptional I will actively recruit my friends to make this stop part of any family ski trip. I can say, with almost a certainty, we will be back.