We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Souperman14
Singapore, Singapore

Incredible Snowboarding Instructors and Amazing Slopes

4.0 of 5 bubblesReviewed 8 Jan 2025
We had an amazing time at Club Med Alpe d’Huez, and a big part of that was thanks to the incredible snowboarding instructors —David, Stephane, and Pierre Alex. They were hands down the best instructors we’ve ever had. Their instructions were clear, they pushed us just enough while being forgiving when needed, and they were genuinely caring people.

The slopes were fantastic—vast and uncrowded, unlike Club Meds in Japan, where it can feel very congested. The sheer size of the area meant we could explore freely without feeling overwhelmed by other skiers and snowboarders.

Food at the buffet was a highlight. There was great variety and I got to enjoy unique dishes like rabbit, cow's innards, tongue, foie gras, oysters, ceviche and even caviar! The specialty restaurant was easy to book, which was such a pleasant change from our experiences in Japan, where bookings can feel near impossible.

That said, there are areas for improvement. The bus transfer upon arrival was frustrating—we had to wait a long time for other passengers. Also, the Kids Club experience was less than ideal. When my child lost a glove, the staff didn’t bother checking and insisted everything was sent to reception. I eventually found it myself in a random box inside the Kids Club.

Despite these small setbacks, we had a fantastic experience overall. The combination of world-class instructors, breathtaking slopes, and great food makes Club Med Alpe d’Huez a standout destination. I’d definitely recommend it and hope they make some adjustments to refine the experience even further.
Date of stay: December 2024
Room Tip: Hot tub is for adults only, pool quite cold - just so you can manage your kids.
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$722
  • Expedia.com
    $720
  • StayForLong
    $701
  • Hotels.com
    $721
0.4 km from Club Med Alpe d'Huez
Free Wifi
Pool
$610
  • Expedia.com
    $756
  • Hotels.com
    $795
  • Priceline
    $610
1.3 km from Club Med Alpe d'Huez
Free Wifi
Pool
$578
  • Expedia.com
    $590
  • Vio.com
    $577
  • Hotels.com
    $590
1.3 km from Club Med Alpe d'Huez
Free Wifi
Restaurant
l'hôtel Alp dAzur
$445
Go to your Happy Price
  • Booking.com
    $470
  • Agoda.com
    $390
  • Hotels.com
    $436
1.2 km from Club Med Alpe d'Huez
Free Wifi
Pets Allowed
$231
Fully refundable
  • StayForLong
  • eDreams
  • Agoda.com
1.1 km from Club Med Alpe d'Huez
Free Wifi
Pool
  • StayForLong
  • Expedia.com
  • Booking.com
1.3 km from Club Med Alpe d'Huez
Free Wifi
Pool
Vue extérieure
  • Algotels
  • Expedia.com
  • Booking.com
1.1 km from Club Med Alpe d'Huez
Free Wifi
Pool
  • Expedia.com
  • Hotels.com
  • Priceline
1.0 km from Club Med Alpe d'Huez
Free Wifi
Pool
hôtel le Castillan
  • Expedia.com
  • Booking.com
  • Hotels.com
1.5 km from Club Med Alpe d'Huez
Free Wifi
Free parking
View more hotels in L'Alpe d'Huez
Reviews (2,456)
Filter reviews
2,464 results
Traveller rating
1,777
365
148
96
78
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,777
365
148
96
78
Show reviews that mention
All reviews chef de village gourmet restaurant yoga teacher baby food sorbet ski lessons wellness room great facilities ski experience from france beginner level serve food friendly team going out of their way christmas holidays esf instructors coffee machine
Selected filters
Filter
Updating list...
26 - 31 of 2,464 reviews
Reviewed 7 January 2025

Poor service from team. Hotel nice but meeting area not the most welcoming and beds were uncomfortable

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Jamescbdte
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Propriétaire at Club Med Alpe d'Huez, responded to this reviewResponded 4 weeks ago

Good morning Jamescbdte,

Thank you for taking the time to share your impressions of your stay at Club Med Alpe d'Huez. We are happy to hear that you enjoyed the Resort and its setting.

However, we are sorry to hear that the service provided by our team did not live up to your expectations. This is not representative of the quality standards we strive to maintain, and we sincerely apologize for this experience. Be assured that your feedback has been taken into account, and we will be working with our teams to improve the welcome and attention given to our G.Ms.

Concerning the meeting area, we understand that the environment did not live up to your expectations and we will be looking into ways of making this space warmer and more welcoming. We also regret that the quality of the beds did not live up to your expectations. As the comfort of our G.Ms is a priority, we will be checking and improving our equipment to guarantee even greater comfort for our future G.Ms.

Nevertheless, we hope you enjoyed the location and other positive aspects of your stay. We thank you again for your feedback and hope to have the opportunity to welcome you again to one of our Club Med Resorts to offer you a fully satisfying experience.

Best Regards,
Emma, Club Med Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2025

Excellent, Staff is well informed, friendly and always eager to help.
We traveled as a family of 8 and had an amazing stay.

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank ruhanb2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2025

Our stay was near perfect.
Friendly, attentive and efficient staff, clean and spacious room, out of this world food and bar offering, our daughters loved Mini Club, they really do go the extra mile in everything they do.
Our family is pretty fussy bunch, but 10/10 all round. Highly recommend and will surely return.

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank Rudine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2024

We would do club med again in a heart beat - everything it says - it delivers. I was HIGHLY ANXIOUS when reading some conflicting reviews, but this place is set up for families and those who want to enjoy the slopes, good food and feel relaxed with the opportunity to be sociable. The facilities and staff are amazing and whilst you WILL pay a pretty penny for the pleasure, everything, I mean everything you want from a holiday is included. If we can afford to, we willl definitely do this again,

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Club Med
Thank RachaelMollyJohnson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2024

The location is amazing but the service is terrible. And they gave me the room at 10 pm when we arrived at 1 pm. And all waiters without desire and not nice. on the way to hotel
we almost crashed into a car twice, the coffee is terrible and the meat was under cooked , like are they trying to poison me.

Room tip: Don't go there please 😭
Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Navigate46483779124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Club Med, Propriétaire at Club Med Alpe d'Huez, responded to this reviewResponded 4 weeks ago

Hello Navigate46483779124,

Thank you for taking the time to share your impressions following your stay at Club Med Alpe d'Huez. We are very sorry to hear that your experience did not live up to your expectations, and we apologize for the inconvenience.

We particularly regret that the wait for your room was so long and understand how this may have affected your arrival. Such a situation does not reflect our service standards, and we make every effort to ensure that our G.M.s are taken care of quickly and smoothly as soon as they arrive. Your comment has been noted, and we will be reinforcing our organization to prevent this from happening again.

We are also sorry that the quality of service in our restaurants did not live up to your expectations. Club Med makes it a point of honor to offer a friendly, quality experience to all our customers, and we regret that this was not the case for you. We will pass on your feedback to the relevant teams to ensure better care for our G.M.s in the future. Regarding the quality of the food, your comments have been taken into account and we will be checking the processes in place to ensure optimal cooking of our dishes.

As for your concerns about the incident on the road, we're very sorry. The safety of our G.M.'s is our top priority, and we will ensure that all journeys are perfectly safe.

We sincerely hope that you were able to take advantage of the magnificent location of our Resort, and that certain aspects of your stay, such as the beauty of the landscape, contributed to your satisfaction.

We thank you for your constructive feedback and look forward to providing you with a much more enjoyable experience on your next visit to one of our Club Med Resorts.

Best Regards,
Emma, Club Med Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews