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Noname6725
United Kingdom

School trip

5.0 of 5 bubblesReviewed 6 Feb 2019via mobile
Just returned from a great week. Hotel is perfect for school groups, right near the lifts, sports centre and shops. We were very well cared for by Cat x 2, Dani, Dan, Marcus, Ellen and Lloyd-plus all the other staff behind the scenes. Plenty of fun apres ski activities on offer. Food was perfect. Will definitely return
Date of stay: January 2019
Trip type: Travelled on business
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Reviews (98)
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13 - 18 of 98 reviews
Reviewed 7 February 2019 via mobile

Me and my school were skiing and we were constantly feeling tired and down because the food is cold microvaved and constantly letting down standards set by other reviewers. throughout this week are room group has spend roughly 200 euros on food because of the inedible food provided by the “hotel”. After pulling back the curtains there was an excessive amount of dust, the walls are dirty there are stains on the sheets, the beds are uncomfortable the lock on the balcony door Fails to engage and the bathrooms are lacking of locks completely. I would much rather spend extra for a more highgenic,presentable and proper hotel. A small majority of staff are good and that’s the only positive of this “hotel”. I do not believe the positive reviews of la Vallee blanche are genuine.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Jack D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2018 via mobile

Three schools were here at one time and the rooms were not very good. The bunk bed frames were flimsy and there were no locks on the door. The food is okay. The trip to the skiing is fairly short but the lift was often broken down.

Date of stay: August 2018
Trip type: Travelled with friends
1  Thank skipton14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 March 2018 via mobile

Just came back from staying in la Vallée Blanche. Location is ideal next to bucket lifts. We took 14 students along with 2 staff and would highly recommend the hotel. Staff in hotel are excellent! The skibound reps:James, Bryony and Tom are great and made the kids trip memorable. The hotel is 3star and rooms reflect this however the bathrooms have been updated, beds are comfy, rooms are warm and clean. The food is excellent and they were provided with 3 meals per day, giving us the option of packed lunches too. Each staff member without exception was friendly and very helpful, nothing was too much bother. Good range of apres ski activities provided for students.

Date of stay: March 2018
Trip type: Travelled with friends
1  Thank Flowertot_9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SkiBound-Team, Owner at La Vallee Blanche, responded to this reviewResponded 29 March 2018

Dear Flowertot_9

On behalf of the team and management of the hotel, I would like to thank you for your kind comments. Its great to receive feedback, both good and bad, but we really like the excellent ones!
One of our main priorities is that the trip creates a great experience for all and fantastic memories - it is great to see that the Operations teams played a large part in being able to deliver this.

We look forward to welcoming you back at the hotel again soon!

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Reviewed 12 March 2018

Our experience at La Vallee Blanche was nothing short of excellent. There were lots of positives about our stay but the main overriding positive was the staff. They were absolutely fantastic throughout our stay. They were all really helpful, courteous and would always go out of their way to answer our questions and make our stay very enjoyable. A first class team.
The food was excellent and whilst we did not have any specific dietary needs these were always catered for, for other guests during our stay.
The hotel was comfortable with a good dining area, lobby, bar and well maintained and serviced rooms.
The location of this hotel is perfect in both winter and summer and it has a magnificent outlook. It is 2 mins from the gondola lift to take you up the mountain, it is also only 5 mins from all the main town facilities, like the shops, pool, ice rink and sports centre.
We would thoroughly recommend this hotel and once again cannot rate the staff highly enough.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Triman71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SkiBound-Team, Owner at La Vallee Blanche, responded to this reviewResponded 16 March 2018

Dear Triman71

We are very happy that you have enjoyed your stay in our hotel during your recent holiday in Alpe d'Huez and we thank you so much for your feedback.
We take great pride in making everyone feel welcome and customer satisfaction is our primary concern; Your positive comments will encourage the whole team to ensure that they keep exceeding guests expectations.
We hope to be able to welcome you again to the Hotel Vallee Blanche in the near future!

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Reviewed 9 February 2018 via mobile

On the whole a school hotel for a school party. Staff very friendly and good with pupils. However as there are 3 school parties in hotel and we get back last each day, we have had no hot water for 3 days after skiing!! It’s fine about 10 pm or 6am but this is poor and it doesn’t look like the problem will be resolved any time soon.

Date of stay: February 2018
4  Thank jopojopo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SkiBound-Team, Owner at La Vallee Blanche, responded to this reviewResponded 17 February 2018

Dear jopojopo

Thank you for taking the time to review your stay at the Hotel Vallee Blanche in Alpe d'Huez; It is great to read that the hotel team were friendly and interacted well with your pupils.

Apologies for the issues with regards to the hot water, we have been in constant communication with our local plumber and the issue has now been resolved.

We hope that the hot water issues did not spoil your experience whilst staying at the Hotel Vallee Blanche and we look forward to welcoming you to any one of our hotels in the future.

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