Like other travellers, I have noted good and less good points:

GOOD
great rooms, clean with a nice shower and plenty of storage.
Quiet at night
Staff speak good English and are helpful and friendly
Food is tasty and interesting
Nice children’s menu

IMPROVEMENTS NEEDED
Corridor carpets dirty on level 1
Downstairs toilet by crèche very dirty with some brown marks on the wall!
The food is often cold and the main course portions are fairly small
It would be lovely to have more vegetables
The evening meal service takes a long time - nearly an hour between starter and main course
It would be nice if the children’s dessert was not ice cream every night
Hotel would benefit from an experienced manager as it sometimes feels like there are only students working here - I.e. lack of attention to detail and cold food

I think these things can be fixed so would be happy to come here again.

We are just back after a weeklong family holiday. I can not fault the place and must complement the superb staff in all areas of the hotel. They were all extremely helpful, welcoming and added to our holiday experience.
The dining room has lovely views of the mountains. The breakfast was of good quality and very enjoyable each morning. The 3 course set dinner in the evening was excellent. We had duck, cod, fillet steak, trout etc. the kids were given a different course each evening but unfortunately our young kids did not like quite a few of the options. On those occasions the lovely waitress was able to organize something for the kids. I do think that the kids menu could be reviewed a little but considering the adult menu was so good, I am slow to criticize at all.
The views from the bedrooms were lovely. The rooms are cleaned every day and while they may be small, they are perfectly laid out and very comfortable.
We were able to ski in and ski out every day by picking up the end of a red run bringing us to Grand Sure lift.it was our first time in Alpe DHuez resort and we had a great time.
This hotel may be a 3 star but it is a gem. We always go to a different ski resort each year but we will definitely be back here.

Travelled as a couple in March 2019 for a week of skiing in Alpe d'huez.
The hotel is located a 2 minute walk from the ski slopes, but would probably closer if there was more snow!

The staff all speak fluent English and can't do enough for you. We were very well looked after at meal times and in the bar - thank you all. Dinner was brilliant all week, better than expected and we enjoyed many of the different cocktails on offer.

Inside the hotel, there is a comfortable bar/ lounge area with a pool table, table football and a large fireplace. In the rooms: Beds aren't the biggest but are confortable enough. Shower is awesome and the view from the balcony even better. Hotel very clean and very good free WiFi throughout.

Would recommend and would stay again.

Stewart and Sarah.