We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Kyle H

Amazing in all aspects

5.0 of 5 bubblesReviewed 10 Jan 2025
Incredible experience in all aspects! Beautiful hotel and rooms. Gorgeous views. Perfectly located close to restaurants and lift to slopes. Staff are very attentive, courteous, and extremely helpful. Nina was above and beyond and made our stay wonderful. One of the best hotels we have stayed at. Highly recommend.
Date of stay: December 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Céline Cayot, Autre at Grandes Rousses Hotel & Spa, responded to this review
Responded 5 weeks ago
Dear Sir,
Thank you so much for your review following your stay at the Grandes Rousses Hotel & Spa. We are delighted to hear that your experience with us was incredible. From our beautifully designed rooms and breathtaking views to our prime location near restaurants and ski lifts in Alpe d'Huez, it’s wonderful to know these aspects contributed to making your stay special.
Your kind words about our attentive and courteous staff mean the world to us. Our team will be thrilled to hear she made such a positive impact on your visit, it’s always our goal to go above and beyond for our guests.
We are deeply honored to be considered one of the best hotels you’ve stayed at, and we truly appreciate your recommendation. We can’t wait to welcome you back for another memorable stay.
We ask you to believe, dear Sir, in the expression of our best regards.
Céline Cayot
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
l'hôtel Alp dAzur
$445
Go to your Happy Price
  • Booking.com
    $470
  • Agoda.com
    $390
  • Hotels.com
    $436
0.1 km from Grandes Rousses Hotel & Spa
Free Wifi
Pets Allowed
$578
  • Expedia.com
    $590
  • Vio.com
    $577
  • Hotels.com
    $590
0.3 km from Grandes Rousses Hotel & Spa
Free Wifi
Restaurant
$722
  • Expedia.com
    $720
  • StayForLong
    $701
  • Hotels.com
    $721
1.0 km from Grandes Rousses Hotel & Spa
Free Wifi
Pool
$231
Fully refundable
  • StayForLong
  • eDreams
  • Agoda.com
0.3 km from Grandes Rousses Hotel & Spa
Free Wifi
Pool
$610
  • Expedia.com
    $756
  • Hotels.com
    $795
  • Priceline
    $610
Free Wifi
Pool
$339
  • Agoda.com
    $464
  • StayForLong
3.7 km from Grandes Rousses Hotel & Spa
Free Wifi
Free parking
hotel
$217
Go to your Happy Price
  • Booking.com
    $216
  • Agoda.com
    $216
  • eDreams
    $216
4.5 km from Grandes Rousses Hotel & Spa
Free Wifi
Free parking
Vue extérieure depuis la piste du Clos du Pré
$477
  • Priceline
    $477
  • Agoda.com
    $477
  • Vio.com
    $477
4.0 km from Grandes Rousses Hotel & Spa
Free Wifi
Free parking
$265
  • Priceline
    $265
  • Vio.com
    $240
  • Expedia.com
    $245
4.9 km from Grandes Rousses Hotel & Spa
Free Wifi
Free parking
$270
Go to your Happy Price
  • Booking.com
    $273
  • Agoda.com
    $237
  • Expedia.com
    $272
4.9 km from Grandes Rousses Hotel & Spa
Free Wifi
Free parking
View more hotels in L'Alpe d'Huez
Reviews (1,234)
Filter reviews
1,234 results
Traveller rating
699
333
117
50
35
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
699
333
117
50
35
Show reviews that mention
All reviews duplex room warm atmosphere jacuzzi and sauna ski lift the half board option only criticism would be the ski rental shop lovely hotel hotel restaurant spa facilities family ski trip outdoor pool the ground floor half way fantastic stay crystal ski ice rink
Selected filters
Filter
Updating list...
1 - 6 of 1,234 reviews
Reviewed 8 January 2025

We spent the week of New Year's Eve in the Grandes Rousses Hotel. It was a real 5-star-hotel experience. The staff was friendly and helpful, the lobby/bar area/restaurant was modern and cosy. The fact that the ski rental was in the hotel building itself was very comfortable.
Our room (a deluxe room for 1 adult and 2 teenagers) in the new building was as stylish as the bar. The beds (even the single bed) were really comfy with the best duvets I have ever experienced in France.
The only reason for not giving 5 stars is the price of the hotel: 30 EUR per day for the breakfast. 30 EUR per day for parking on the street in front of the hotel. 25 EUR for 1 hour for the spa. 10 EUR for a tea in the bar. Plus an expensive room rate.
I am not sure if we had enjoyed the "older" rooms in the main building as much: Their view on the mountains is better, however, the style of this building appears a bit outdated.

Date of stay: January 2025
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bisca404
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Céline Cayot, Autre at Grandes Rousses Hotel & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,
Thank you for sharing your feedback following your stay at the Grandes Rousses Hotel & Spa. We’re delighted that you appreciated our staff’s attentiveness, the cosy and modern ambiance, as well as the comfort and style of our deluxe room.
We understand your concerns regarding pricing and truly value your input. Our aim is to provide the highest level of comfort, convenience, and quality, and we strive to ensure our offerings reflect that standard. Your comments regarding the breakfast, parking, spa access, and bar pricing will be taken into consideration as we continuously evaluate how we can deliver even greater value to our guests.
We hope to have the opportunity to welcome you back in Alpe d'Huez for an even more enjoyable stay in the future.
We ask you to believe, dear Guest, in the expression of our best regards.
Céline Cayot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2024

We are extremely happy with our stay at Les Grandes Rousses Hotel for our seminar. Everything was perfect ! We strongly recommend this hotel.

Date of stay: December 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marySE1812
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Céline Cayot, Autre at Grandes Rousses Hotel & Spa, responded to this reviewResponded 30 December 2024

Dear Guest,
Thank you for your feedback and recommendation following your professional stay at the Grandes Rousses Hotel & Spa.
Your satisfaction is the greatest reward for our staff, who work day after day to offer you an impeccable service.
We look forward to welcoming you back, please accept, our warmest regards.
Céline Cayot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024

We choose the Grand Rousses Hotel as it was one recommended by the Alp d’Huez Triathlon Organizers this year. On the day of the triathlon, they didn’t have our preordered breakfast ready (as the shuttles buses were departing at 7am, and it was a 20min walk to the bus we had to preorder), told us to leave the breakfast area even as the main breakfast was being laid out and were quite defensive of the issue at checkout (additionally adding many incorrect charges). This hotel needs to rethink its service to athletes participating in an event they promote.

Date of stay: July 2024
Trip type: Travelled with friends
Thank Paul O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Céline Cayot, Autre at Grandes Rousses Hotel & Spa, responded to this reviewResponded 30 July 2024

Dear Sir,
Thank you for taking the time to write to us about your experience at the Grandes Rousses Hotel & Spa.
We are sorry that the breakfast did not live up to your expectations and please accept our sincerest apologies.
As part of our partnership with the Alpe d’Huez Triathlon, our customers have been informed that we have specifically adjusted our hours to suit the needs of the athletes, opening the breakfast at 6.30am on the day of the triathlon. Under no circumstances was it planned to open the breakfast at 5.45am. What's more, a takeaway breakfast was available for those who wanted to leave earlier.
We don't understand your feedback, as you were the only triathlon participant to express a negative opinion about the breakfast this year.
Once again, we thank you for your comments and hope to earn your trust during your next visit. We look forward to welcoming you again. Yours sincerely
Céline Cayot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2024

My wife and I stayed for 3 nights whilst I did the Marmotte bike ride. The hotel and staff were fantastic, we could not have asked for more. The staff were very friendly and helpful and the hotel facilities were great.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rwebster2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Céline Cayot, Autre at Grandes Rousses Hotel & Spa, responded to this reviewResponded 3 July 2024

Dear Sir,
Thank you for your comments following your stay at Grandes Rousses Hotel & Spa.
We are delighted to receive your compliments and comments. We'll be sure to share your comments with our entire team.
Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service.
We look forward to welcoming you again.
Please accept, dear Sir, our warmest regards.
Céline Cayot
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2024

We booked a 3 night stay and left after 1 night. We travelled with our 2 young children only to be informed on arrival the playroom was closed (no reason). From the moment we arrived the staff lead with no no no.

No dinner menu, just bar junk food served in the restaurant (burgers, chicken strips, fries, poke bowl).

No outdoor pool which yes we saw the pop up on the website before arrival. We thought this would be the only limits on the trip. But we were very wrong.No use of the indoor spa pool for children under 16 even when it's empty. No message of this online. Essentially if you have children there is nothing in the hotel to do. So I wonder why have the familleplus symbol? Maybe a pop up on the website saying no family amenities available temporarily would be more honest.

The top was being told to enjoy the bathtub in the room instead of the pool!

Guests were talking between them in the restaurant in shock that a bar menu was being served for dinner. Why not tell people before arriving? This is absolutely not what a 5 star hotel stands for. Even if it’s the start of the season a 5 star hotel wouldn’t open with such poor service! As a swiss hotel school graduate and having worked in several 5 star hotels this was shocking to see.

All the issues would be potentially acceptable if it was communicated clearly in advance. Given there was little for the family to enjoy we had no choice but book another hotel and leave.

1 star given because thé breakfast was great and so was the bar staff. The bar staff who made an excellent cocktail on our first night was the highlight of the stay. The rest was a huge waste of time and money.

Avoid or email in advance to ask for their limits before arriving. Otherwise you are welcomed with a list of no no no nos. Also no apology!

What a shame.

Date of stay: May 2024
Trip type: Travelled with family
Thank Cass I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mehdi Rezki, Directeur général at Grandes Rousses Hotel & Spa, responded to this reviewResponded 28 May 2024

Dear Customer,
As we have never received any feedback from you following our email exchanges, we would like to take the liberty of replying to your misleading comment.
First of all, you were aware of the closure of the outdoor wellness area because you booked after it was announced.
As mentioned in our email, access to the Spa is forbidden for safety reasons for the youngest guests; we are simply complying with the legislation.
Furthermore, we have done everything possible to satisfy you: the kids room having been installed as quickly as possible following your request. As the only restaurant open in the resort at this time of year, our menu is admittedly limited, but it includes tapas to share, hot dishes inspired by the mountains and cold dishes inspired by international cuisine, with vegetarian options to suit the tastes of most of our guests.
Finally, despite the many arrangements and compensations offered by us, we do not understand the extent of your comment and are sincerely sorry for your experience, which we did everything we could to make pleasant.
Yours sincerely
Mehdi Rezki
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews