After 20+ years of renting apartments through Owners Direct, Air BnB etc, we thought we'd treat ourselves to an upmarket corporate experience through Pierre & Vacances . What we got was the smallest, oldest, dirtiest apartment we've ever had.
The apartment is small - no way could 4 adults live in here for a week as advertised. The bedding provided is old and tatty. The place has been cleaned only between ankle and head height; low down, skirting boards and exposed pipes are filthy. Light fittings and lamp shades are thick with dust and the kitchen utensils are encrusted with dried food. I don't know when under the bed was last vacuumed but when we pulled the bed back to fit the sheet we found a human skeleton wearing an RAF uniform and clutching a hand drawn map of the route to Switzerland.
We received a letter a week before our holiday detailing what's included. However, on arrival it turned out none of the promised items are provided. The kitchen pack? " Non, Monsieur". The free wifi? "Non, monsieur". The hair dryer. "Non, monsieur". But it says in this letter that these are all included. " I didn't write the letter, monsieur". Who did? "Someone in Paris".
Hmmm.
The shower broke on Day 2 and we had to ask 3 times before someone came to fix it.
The positives. Great location, an easy downhill walk to the ski lifts. The ski locker is a very good size (would have happily traded half the ski locker for the additional space in the apartment!)
So, on arrival you are directed to check in at a different building (P&V Les Bergeres) . Every time we spoke to reception and said we were in Melezes it was apparent we were second class citizens. Don't know why - we booked through Pierre & Vacances and assumed it was all of a standard but be prepared to be sneered at if you are in Melezes - clearly, there is something we don't know.
First time with Pierre et Vacances. And the last. Vive Air BnB !