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John W

Good , reasonably priced appart hotel.

4.0 of 5 bubblesReviewed 17 Oct 2023
Stayed here for a few days on a very warm October week, so the air con was welcome. Room was very clean and bright. Lots of windows. Electric blinds fitted, so not bother by outside lighting at night. Problem was that on occasion they had a mind of their own and would just open or close on their own. Never at night thank goodness. Room well equipped and staff friendly and helpful. Point knocked off because of a problem we had, but it was quickly remedied. Will stay again.
Date of stay: October 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
séverine poupaert, Directeur général at All Suites Appart Hotel Bordeaux Pessac, responded to this review
Responded 27 Nov 2023
Dear Madam,Sir,
Thank you for your comments which I shared with my team.
We are happy to know that you enjoyed your stay.
Your opinion is very important. It allow us to know that the quality of our services meets the needs and expectations of our customers.
I hope to see you again in one of our All Suites Apart Hotel establishments.
Sincerely,
Emmanuel, assistant manager of the establishment
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (280)
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1 - 6 of 280 reviews
Reviewed 25 October 2022 via mobile

My daughter and I rented this hotel because my daughter is studying at the University and this hotel is close to campus. But the apartment is not like in the picture. Firstly, we have a very dirty bathroom, with fungus on the wall, the furniture is old. Cleaning is not carried out every day, as in different apart-hotels in different countries, including France. We have to pay for cleaning! We don't have fresh towels, toilet paper, cleansers. We were told that we even have to take out the garbage ourselves! This is the first time we have come across such a situation.

Date of stay: October 2022
Trip type: Travelled with family
Thank SevdaHus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2021 via mobile

I’m not sure if I stayed in the same hotel. There is section A and section B. I was staying in section B and this is very uncomfortable.

It’s dated and the room is not nice at all. The bed is very uncomfortable and noisy. If you want to have fun with your wife they will wake up in the center of Bordeaux.

It’s not expensive, but pictures and other reviews are misleading.

Date of stay: June 2021
Trip type: Travelled with family
Thank ErikAltena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
séverine poupaert, Directeur général at All Suites Appart Hotel Bordeaux Pessac, responded to this reviewResponded 16 February 2022

Dear Sir,
Thank you for your comments which I shared with my team.
We are sorry to know that your stay did not meet your expectations and please accept my apologies.
It is important to us you have brought this information.
Our team will mobilize to improve quickly this problem.
I hope to have the chance to change your mind on the occasion of another stay in our All Suites Appart Hotels establishments.
I hope to see you again in one of our All Suites Apart Hotel establishments.
Sincerely,
Manager of the establishment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2020

Location of the hotel was good - about 15 minutes walk to the tram, 10 minutes walk to a large supermarket, just 5 minutes to a pastry shop & few restaurants just next to the hotel. We chose the hotel because of onsite parking. Caught the tram into Bordeaux which was around 40 minutes but still much better than driving around and looking for a parking spot. 

The room was very clean, functional & spacious. The kitchenette had adequate basic utensils to warm up meals. The receptionist at check-in was very friendly, answered a lot of questions & had good English. The hotel also had a laundry onsite €4 for a load of washing, €1 for drying & €1 for washing powder. Since we stayed for 5 nights our room received a quick service on a daily basis - towel replacement and rubbish removal.

Very happy with our stay.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank Sydney2000000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
asah_pessac, Directeur général at All Suites Appart Hotel Bordeaux Pessac, responded to this reviewResponded 11 February 2020

Dear guest,
We thank you for your message.
We are very sensitive to the comments of our customers. The satisfaction of our customers is our priority, we hope to see you again soon in one of our All Suites establishments.
Best regards,
Séverine, general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020 via mobile

Stopped off here on a trip from the UK to Portugal.
The staff were lovely, kind and helpful. The suite was clean, as described and the beds were comfy.

Not sure if it's an ideal base to explore Bordeaux as we arrived and left within 12 hrs.

Date of stay: January 2020
Trip type: Travelled with friends
Thank Lizzy1510
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
asah_pessac, Directeur général at All Suites Appart Hotel Bordeaux Pessac, responded to this reviewResponded 13 January 2020

Dear guest,

We thank you for your message.
We are very sensitive to the comments of our customers. The satisfaction of our customers is our priority, we hope to see you again soon in one of our Allsuites establishments.
Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2019

Stayed there for almost a week, and my colleague and I really liked how quiet is there. Breakfast was very good. Apartment was spacious and clean. There are many restaurants and shops near the hotel. Tram and bus stations are also very close.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
3  Thank marks_elena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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