This is great hotel located not too far from the local airport. The rooms are spacious, clean and comfortable bed so a good nights sleep. The hotel manager is very professional and the staff very efficient and friendly. I thoroughly recommend this hotel !
Lovely stay in this hotel and very friendly staff. The only thing is that the taxi service they booked for us Morillon taxi. Is a total rip off charging 20 euros to go 2kms and he actually wanted 25 euros. We got a taxi from the airport to this hotel costings 30 euros which is around 12 kms. May be he should go and speak to the taxi drivers at the airport and see how they make a living.
Very good hotel, very friendly staff, hotel and room are very clean .the breakfast is very good with a large choice of food and beverages. The rooms are large with good bed and clean bathrooms. The hotel is located near the express way and not far from the airport.
Firstly, the hotel reception staff were excellent.
We booked 2 rooms, one for 2 people and one for 1 person, however, the price charged is per room and no reduction for single occupancy. Not a good policy in my opinion and I would normally aim to avoid hotels with this criteria. The rooms were claustrophobic, windows locked, no air without using the aircon which we did not want to use as we were not confident about the hygeine issue relating to COVID19. The bathrooms did not have separate shower, a bath with shower attachment to the wall meaning that to have a shower you had to climb over the bath......not a good option when you are in your 70's waiting for replacement knee surgery. A room with just shower would have been a better option but this was not offered and due to issues sorting an evening meal just did not have the energy to ask to change had one been available. Finally, the sealant around the bath had a serious amount of black mould it looked revolting and could not be classed as hygenic! I would like to think that there had been a deep clean, but for reasons above it did not "feel or smell" clean. It did not matter how much cleaning/cleansing had taken place, the shabby bathroom did not offer any confidence. We sprayed everything in the room with our own cleaner such was our insecurity.
Hello valbN9475VG,
Thank you for your recent stay and for taking the time to write us a review.
Although I am delighted to see the high rating you gave in terms of your sleep quality, I am sorry to read that you didn't enjoy your overall stay with us due to the issues encountered with the bathroom condition, and that you found the room a bit small. I also understand your disappointment that no reduced rate offered on the second room. We care about your experience and I will certainly relay your feedback with hotel management as a reference in the future enhancement of our service and facilities.
We hope you give us another try and to serve you better when you travel back to the area!
Many thanks,
Jonathan A
Case Manager
IHGService
We only stayed 1 night and it is a very comfy hotel to stay in Bordeaux when you have a car and don't want to get to the city centre. Tramway is next door.
We had a fantastic welcome by the receptionist: very professional and loved how serious she was on covid procedures. I really appreciated this seriousness from the hotel side.
Room is very comfy. Probably they need to be updated but they are clean and well kept. More international TV channels would be appreciated.
