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danny h
Oxford, United Kingdom

Family skiing holiday

4.0 of 5 bubblesReviewed 25 Feb 2022
Just returned from a week's family skiing holiday at this hotel and was very impressed.

We had two separate rooms next door but one from each other on the 3rd floor of one of the towers. The rooms had excellent views of the mountains down the valley with small balcony. They were well looked after - clean, warm, everything worked (tv, shower, hairdryer etc). Bed was comfortable if a bit low although was so tired each night would probably have slept fine standing up.

I booked us into this hotel at reasonably short notice via booking.com on a B+B basis having struggled to find much accommodation in skiing resorts in France\Italy. It was cheaper than most other options I could find so I was pleasantly surprised to find it was more than just a bare bones hotel:

- evening entertainment. Our kids are all teenagers now but we still very much enjoyed kids club mini disco including meeting the hotel bear (Super Candy Bu!) in the purpose built stage area downstairs. The entertainment team were very enthusiastic and added energy to the evenings
- restaurant. This again was better than I expected in that it has great views of the mountains\slopes. Good range of food at breakfast. Limited range of hot food choice so not going to get a classic full english but limited range of "bacon" and eggs that you'd get in most hotels abroad. Very wide range of other non-fry up food. We also ate in the restaurant on a couple of the evenings despite only booking B+B. The 30 EUR per person price initially seemed a bit steep but not vastly more than you'd pay in town and our kids consumed a vast amount of food for this
- the hotel has an onsite ski rental place and services to arrange lessons\buy ski passes. Because I booked via booking.com this wasn't pushed very hard - which is fair enough because you don't go to booking.com for a package holiday. I had seen ski hire as one of the additional services but had previously assumed it was just a front for one of the shops so I actually ended up booking our equipment separately. I probably saved a bit of money doing this but it's more faff. The ski room is good including separate lockers\ski racks but note - if you're not hiring skis via the hotel it charges 10 EUR for ~6 days per person to use it
- hotel is very close to the gondola over to Sauze D'Oulx. You have to walk down ~20 steps so not quite ski out of the door but v close. There's a lift next to the hotel that you can go up followed by easy blue run to get to the Sestriere ski lessons area also

So overall we had a great time. Having booked it in a little bit of a rush having searched for a fairly cheap option it turned out to be a very decent mid range, modern hotel.

Also one final word on Sestriere - for some reason I was expecting this to be a very modern\concrete type of place but also enjoyed the town as well as the hotel. The mountain scenery is very impressive, good range of intermediate\advanced slopes and nice places to eat out in town. Probably not as lively nightlife as some places but when you're my age that's not the end of the world!
Date of stay: February 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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10 - 15 of 437 reviews
Reviewed 25 February 2022

Location very good near the slopes that's one plus free car park is another and the Buffett breakfast but sorry that where it ends,

Avoid Rooms 150 -155 and same numbers on 2 and 3 they are right under the loading bay facing the bins so you get the Laundry man arrive at 5AM the Delivery Man at 6AM and finally the bins emptied at 7AM.

You can only use WIFI in reception.

Our room smelt of cigarette smoke and damp there was also a inch of dust under the bed.
for 480 Euros for 3 nights expected a little better

Date of stay: February 2022
    • Value
    • Rooms
    • Service
Thank boosteruk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2022

We booked a last minute ski trip in half term and this hotel offered very good rates so thought we’d give it a try and we weren’t disappointed.
The plus points:-
Rooms warm and comfortable, not plush or roomy but we all slept well and it was quiet( we were on the 6th floor)
Buffet brilliant, tasty and good choice. Excellent when top you have young hungry kids and you don’t want to traipse about looking for somewhere to eat and having to wait for food.
Mini club took kids to ski school and collected and took for lunch which gave us more time on the slopes knowing they were safe and in good hands.
Ski hire and locker room, great service. Locker room quite spacious.
Great location to slopes. Small walk but if your fit enough to ski all day, not a problem
Most staff warm and friendly
Evening entertainment
Beauty centre great sauna and massages
Suggested changes:-
More English speaking staff. Very hard sorting things out with a language barrier. I.e. ski lessons, type of massage I wanted (it was my birthday and although I had a great massage and they offered several different ones they didn’t ask me which one I wanted and not sure she understood what I wanted and afterwards just walked out with no words)
Mr angry waiter in the restaurant insisted we signed for any water we had with the meal even though it came from the tap (we didn’t have to pay for it at breakfast) we hadn’t been told we had to pay for water and questioned it at the end but still had to pay for it. This particular waiter was very intimidating and hovered around the tables to whip your plate away sometimes before you’d even finished eating. I found this very uncomfortable. I questioned - very angry response!
Rooms could do with tea/coffee making facilities.
Ski lessons booked at hotel. Beware if you have a 3 hour lesson booked it takes about an hour to get everyone together and get over to the nursery slopes. I had one Grouo lesson with 10 people but not sure it was great value for money.
WiFi in rooms would be a great benefit

Sort these small things out and I’d say it would be perfect.

I would recommend though and definitely would go back again.

Room tip: Ask for a panoramic room in the towers, as high as possible if you want quiet.
Date of stay: February 2022
    • Location
    • Cleanliness
    • Service
Thank H9995LIamandab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2022

Very basic hotel that offers you no extra on your stay, if you don't pay for it. No answers to emails regarding ski services upon arrival. The hotel do offers ski rent and storage for your skies, something that could be a bit more clear in advance and not second day when a wrong turn in the hotel took us to the storage by mistake.

The hotel offers activities but not if you don't ask, you need to find out everything on your own. the rooms are a bit basic but offers what is needed even though its pricey for what you get. €220 a night for a double room with breakfast when we stayed is a bit much for what you get. And do notice that wifi isnt available in the rooms, something that I thought every 3 star hotel in a mayor ski resort had in 2022.

In short, the correct word for the hotel is basic, the only 5+ would be the location, 200m and some steps from the lift and the gondola to Sauze d'Oulx.

Room tip: The "panoramic rooms" worth the extra €
Date of stay: February 2022
    • Location
    • Cleanliness
    • Service
Thank tobinh0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2022

This is a great hotel! The location is fantastic for access to the ski lifts and also for the shops bars and restaurants. The ski hire facility on site was very convenient and the staff were very helpful.
The hotel staff were all very helpful and friendly, and the reception staff went out of their way to help us with booking / changing airport transfers and Covid tests.
The rooms were very clean and provided plenty of space for our family of 4.
The food was very good and they put on a lovely set meal for NYE which we weren’t expecting.
The only negative I can think of is the lack of ski boot warmers in the locker facility.
Thoroughly enjoyed our stay!

Date of stay: January 2022
Trip type: Travelled with family
2  Thank neilsutts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2020

It is quite old, underinvested hotel. We've booked it through a travel agency as "3 star hotel, waiting for the 4th star". It must have waited long time and it will take ages to get it ... Theoretically location is not bad, quite close to slopes and lifts, however you have to get there going down on 44 metal step stairs and then passing through the street. I thought it would be the biggest issue, but that was not so bad.
The rooms are very small and not very comfortable. Food was very bad - just few examples: breakfast - fried and stirred eggs were served cold, already when they wer delivered to the restaurant. Quality of food for dinner was not an Italian level (of course with some exceptions) - I tried the worst risotto in my life in that hotel. Finally we got sick (stomach issues) after few days of eating there, and we were not the only one with such an issue.
Why to go there 0 we had one reason, skiing. Maybe we had bad luck, but when we arrived the cable car connection to go out of Sestriere was closed - we could use only few lifts and slopes in Sestriere. Reason - strong wind, but to be honest it didn't look so strong. Next day - all lifts, except one was closed, so we could ski only on 2 slopes. 3rd day - everything was closed. Remarks - no chance to go by skibus to other places, no return of skipass (even if everything is closed). So finally you have region of 320 km of slopes, but you can hardly use small parts of it (at full prce). This is of course the problem of the region, not the hotel - but there is no other reason to there. Let's not forget about the ski room - you have to pay 10 EUR per person and you get non heated locks for ski boots, so you have to ride in wet boots.
Positives - people in the hotel are nice, maybe they can't help you much, but still they are nice.
Overall - if you want to go for skiing in Italy, go somewhere else, not to Sestriere. I think the last investments they made, was for Turin Olympics.

Room tip: One of rooms booked by 2 guys had 2 bunk beds. Room booked by a couple had 2 single beds (instead of 1 double) and 1 bunk bed.
Date of stay: February 2020
    • Location
    • Rooms
    • Service
2  Thank Sławomir B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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