I found this hotel in one of the Italian cycling related accommodation websites. Went to the hotel website, clicked the English language, enquired about bike rental and availability. The hotel was really slow in replying as if I was unsure if they understood English. In the end I booked 4 night stay in the hotel, thinking that everything was sorted with 30% deposit paid online.
When I arrived at the hotel, it was already 20:30. The hotel staff demanded me to pay the remaining balance which I did. They then let me go to my room and dinner.
The following morning I asked them about availability of my bike. They said that they had not had any until late morning. They also said that there was not much place to cycle. This was completely different from what they put on their home websites. I was so disappointed & upset that I left the hotel within 18 hour of stay.
- Free Wifi
- Free Parking