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2 - 7 of 602 reviews
Reviewed 14 August 2019

Clean but small room! Breakfast not good!! Green egs! Bread not available every dag (Fresh). Snotty personal except the wonderful and always happy black guy! The personal in the reception kind and accomodating!

Date of stay: July 2019
Trip type: Travelled solo
Thank Bobadillan2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 June 2019

We spent a whole week in this Hotel, and we were a group, and as I helped to organize this tour, I heard many comments from others in the group. The most common complaint was about the air conditioning, as it got very hot the week we were there, quiet a few complained that the A/C was not working, but nearly everyone seemed happy with their room, not they they were great, but a nice size.
The hotel is over a hundred years old, and looks the age, it can be quiet grand it everything is well looked after.
We had the option of eating in the restaurant, which we did quiet often, and they start with a thick soup, a pasta, then a main course with an all you can eat salad buffet, and desert, and water, and every time we ate there the food was good.
The Wifi is very slow, and when I told reception about the Wifi, the answer I got that the hotel was full.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Joseph V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 May 2019

If you book a standard room, you will get a really dirty room, with furniture from the 70's that probably never have been cleaned. Smelled like cigarettes when you came in. The deluxe rooms are ok, but standard rooms are waaaay below acceptable. We also came in and the towels were on the ground behind the toilet. I was disgusted and the rooms were so incredibly small you could barely move. The beds were so small you almost fell off them. 80 cm.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank claudiakelley
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 November 2018

Formally it has 4 stars, in real we received a dirty room with stains on floors, terrible smell and old furniture. The bed was even not pleasant.
The SPA was old as well, did not look hygienic.
The choice of food at breakfast poor and not served in a nice way.
Generally, you do not feel welcome in the hotel. Starting from the look of staff to the way, individuals are treated versusu organised groups.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Service
Thank tp1970
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 November 2018

This hotel is perfectly situated. Walk one way and there is an interesting market and a park with the historic thermal spa building. Walk the other way down into the main town square and the railway station. The hotel was obviously grand in its heyday and quite adequate now. Dinners and breakfasts were good, the room was fine, as was the bathroom. Staff were helpful and friendly.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank ExeterHolidaymaker
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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