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Cel E
Preston

Super hotel. Great location if you don't mind public transport

5.0 of 5 bubblesReviewed 30 Jul 2024
Firstly it's a 15 minute ride from the airport - €30 from the taxi rank or the bus stops outside. It is in the middle of nowhere but don't let that put you off. 2 regular buses to Venice stop outside and the hotel provides a timetable. The fare is€1.50 each way to Venice bus terminal or travel cards are available to buy at reception. We bought the 72 HR option for €45 which includes the vaporetto ( each ride €9.50) we got very good use of it going all the way to Burano!
Very clean and welcoming. Rooms ready from 2 but we got 1 at 12.45.
We book the 2 queen bed rooms and they were a nice size for a 4 night break. Tea and coffee in the room as well as a fridge and kettle.
Small shop on site charges seemed reasonable.
Pool area clean and comfortable. A food and drinks service was available and the staff were great. Nice big pool towels.
Breakfast is buffet and coffee self service. Lovely pastries.
Yes the overpass to come back over the road from the bus stop is a bit grim but
we still rated the hotel 5 because it provided everything we needed at a reasonable price. Being out of the city gave us a pool to escape to in the afternoon and air conditioning that works!
Take care when booking a taxi back to the airport - use Uber- the local company overcharged us.
Date of stay: July 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Garden Inn, Direttore generale at Hilton Garden Inn Venice Mestre San Giuliano, responded to this review
Responded 1 Aug 2024
Dear Cel_longridge,

Thank you for sharing your experience with TripAdvisor travelers. We are delighted that you thoroughly enjoyed your stay with us and that our property and service met and exceeded your expectations. We look forward to having you back here soon!

Kind regards.

M.Murara - Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,755)
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All reviews the bus bus stop right outside the hotel water buses excellent hotel marco polo airport day pass hotel is modern close to the airport minute ride per person grand canal buy tickets takes about minutes public transport hgi venice cruise
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Reviewed 27 July 2024

Outstanding! This was a real surprise as I expected a fairly basic hotel. In fact, it was superior to many Hilton Hotels I have stayed in. Delightful bedroom, superb pool and outdoor area, great food, a lovely convivial bar and very welcoming and friendly staff. It was also good value and if I'm ever back in the Venice area I will surely return! In the meantime, thank you for a great stay.. Highly recommended..

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vanguard12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Garden Inn, Direttore generale at Hilton Garden Inn Venice Mestre San Giuliano, responded to this reviewResponded 1 August 2024

Dear Vanguard12,
Dear Cel_longridge,

Thank you for your five-star review! We are delighted that you thoroughly enjoyed your stay with us and appreciated our great pool and the service provided by our friendly team. It's great to hear that our property and service not only met but exceeded your expectations. We are looking forward to welcoming you again on your next trip to Venice.

Kind regards.

M. Murara - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2024

I stayed at the is hotel in the latter part of May.
Fantastic hotel !! It's definitely worth the price for location and provides all the necessary facilities/amenities expected from a 4*. The building looks great inside and out. The lobby is spacious with very friendly, helpful and welcoming staff at the reception.
Room was comfy, clean and great with nice views outside. There were plenty of electrical sockets to plug in laptops, charge your phones etc. Iron/iron board/hair dryers, towels etc all available.
Restaurant was also quite nice. I had the breakfast there and it was fine. However (being a vegetarian), I could not have the scrambled egg that was together with some meat container (under the same lid). The restaurant staff did there best to help me with alternates.
One of the best things about this hotel is the location. You are close to Venice, Mestre, airport and other main routes. Hotel staff can issue a bus ticket for Venice (only 3 Euros return!!), the bus stop being at hotel door step.
I would recommend this hotel, whatever the reason of your travel, and go there again myself.

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank M_Nehman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Garden Inn, Direttore generale at Hilton Garden Inn Venice Mestre San Giuliano, responded to this reviewResponded 2 August 2024

Dear M. Nehman,
Thank you for your excellent review! We are thrilled to hear that you enjoyed your stay with us and appreciate your recommendation to other TripAdvisor travelers. We can't wait to welcome you back again soon!
Kind regards,
M. Murara
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2024 via mobile

Very good location, 10 mins & 2 stops on the bus & as it’s out from Venice,
you won’t be charged the extortionate prices being charged to stay in the centre.
Hotel is a standard 3 star hotel, room is basic but clean. Reception staff are very polite & helpful.
Breakfast was €18 however not great! In my opinion it’s location & price is worth staying here if your visiting Venice.
Cost per night was €237 per night plus €6 euros tax & the breakfast was €18 per person.
Travel cards are cheaper to buy at the hotel rather then at the Airport!

Room tip: The bus stop outside the hotel takes you straight into Venice.
Date of stay: May 2024
Trip type: Travelled as a couple
2  Thank Sanjay S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2024 via mobile

The service is perfect. Silvia at the front desk and the bar tenter were fantastic. She showed us an economical way to visit Venice and accommodated all our requests. The bartender insisted on carrying our meal order up to our room.
It’s only two stops from Venice but worth the hassle fr 1/3 the price.

Room tip: It’s only 2 stops from Venice: 1.50Euro a way
Date of stay: May 2024
Trip type: Travelled on business
1  Thank peternW3899SG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2024

This is a really great location for a visit to Venice - only 8 mins away by bus (the stop is right outside the hotel). The hotel's staff were all really friendly and efficient (reception, bar and restaurant). The restaurant food (lunch/dinner) was very nice indeed and the menu was more creative than we expected which was a bonus. Breakfast was 'ok' - coffee was great but some of the hot offerings had often been stood on the hot plate; and there were very little gluten free options (no GF bread/cakes). That said, the food on offer was plentiful and fruit/cold meats were nice. Our room was a twin (no doubles were available) and while the beds were re-made pushed together they couldn't be "locked" which made for an uncomfortable few night's sleep. The room was quiet, however, and spacious and clean. On the last day we visited the adjacent spa and that's a real hidden gem (especially as it wasn't warm enough for an outdoor swim!). We had a relaxing last few hours in Venice in the spa and staff were welcoming.

Room tip: Pool view is better than overlooking a bus depot :)
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dairylee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hilton Garden Inn, Direttore generale at Hilton Garden Inn Venice Mestre San Giuliano, responded to this reviewResponded 2 August 2024


Dear Dairylee,
Thank you for your lovely review. We are delighted you enjoyed your stay with us and pampered yourself at our Spa - The Garden Space. We are glad to hear that you appreciated the dining experience at our restaurant and the culinary skills of our chefs.
We look forward to welcoming you back soon.
Kind regards,
M. Murara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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