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CLaudiu
Lucerne, Switzerland

Nice hotel but.. Careful with the ATM inside! IT CHARGED ME 3.95EUROS for 20 EUROS

4.0 of 5 bubblesReviewed 22 Aug 2024
Location by main road, easy to access by car, parking free so you don't pay! which is very good!
Careful with the ATM inside! IT CHARGED ME 3.95EUROS for 20 EUROS cash withdraw with Revolut... I was never charged in Europe or Asia wherever i withdrew by Revolut card only here...
For Bus, you can buy tickets from receoption!! nice.. but then you have to walk 15 minutes to number 24/24H bus to go to Venice, or you can go from hotel 10 mins to T1 tramway but ride is longer .. but for 1.5E per bus/tram ticket better walk then go park your car in Venice for approx. 25E, or cheaper but scammy car parks, unsafe..
Staff from reception and kitchen generous.. very very spacious rooms, safe and medium fridge in the room without freezer. Bathroom is equipped also, lights on the bed in heart shape is a nice idea for honeymooners.. AC is working good, breakfast was cheap and not bad. Overall I liked it here and I'd come again.
Date of stay: August 2024
Trip type: Travelled as a couple
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All reviews tram stop lovely hotel public transport long weekend per person cleaned every day reception staff are takes you straight mini bar venice centre pleasant stay min walk stayed here for nights scrambled eggs visiting venice croissants water buses
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Reviewed 15 August 2024 via mobile

We really liked this hotel. We felt very comfortable. It was out of the the busy area. A tram stop near by which went direct to Venice Island. The staff (William in particular) were very helpful with information about the Island, transport, including tickets, which you can purchase at reception. Rooms were very clean and comfortable. Cleaners did a great job every day and were very friendly. There were a lot of choices for breakfast.
We ate in the restaurant and were very happy with our meals. The best Aperol Spritz we had so far in Italy.

Room tip: We stayed in the superior romantic room.
Date of stay: August 2024
Trip type: Travelled as a couple
Thank Robbos1109
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2024

Just returned from a 4 day stay here,the staff were very helpful,especially Andrea and Guglielmo,Andrea explained about the tram and waterbuses for getting about and the taxi we had booked to turn up to take u back to the airport didn't turn up 15 minutes late, Guglielmo went above and beyond to phone them sort it out and 5 minutes later a taxi arrived,many thanks to both of them.The Hotel was very clean rooms spacious,food was good ,breakfast ok.would definately stop there again.If i had to find a fault my shower cubicle was a tight fit for me,(but i am 20 stone) Ha Ha.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
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    • Service
1  Thank Passenger48066876484
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 June 2024 via mobile

Our room was neat and comfortable although like other visitors say, very plain and basic beddings. We noticed that there are no complimentary coffees and milk available in our room, but only teas and sugars.
Evelyn, the evening staff in the restaurant was very helpful to us.

Morning breakfast is good but the fruit juices are watery. Tinned fruits ok but fresh ones better. Evening meals are delicious.

Staff at the reception were very helpful too and gave us as much information as we can have.

Room tip: If you took the bus on the way to the hotel from the airport, be mindful of taking the bus back to the airport as the bus has a different route.
Date of stay: June 2024
Trip type: Travelled as a couple
Thank Wanderer472783
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 May 2024 via mobile

Really great no frills can do hotel. Staff were all great (in particular Andrea who was very very helpful). Clean and easy tram ride to central Venice.Showers good and rooms very clean. Beds good. We are on a cruise so a easy stop off for two days

Date of stay: May 2024
Trip type: Travelled with family
Thank AKHDiscover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 April 2024 via mobile

We stayed here for 3 nights as part of a package holiday.

When we arrived we were met by a lovely guy on reception. He was very helpful, told us the restaurant is not open on a Monday night. Fine as who wants to eat in the restaurant when you have Venice round the corner. No offence to them.

The room was a decent size, the bed was alright however the rooms are so hot you can’t imagine.

Quite a bit of noise on a morning when the bins are being emptied. This is at like 5am, 6am, 7am and you have to have the window open as it’s so warm.

Overall easy to get into Venice from, we stayed here as were travelling around and used the train station at Mestre.

Breakfast was really nice and can’t complain, used a lot by coach holidays. Breakfast between 7-8 is manic, however after 8 is perfect.

Overall can’t fault the hotel, was really nice and comfortable.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank greenplane
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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