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Jenny W

Nice hotel

5.0 of 5 bubblesReviewed 26 Aug 2024
Convenient location, just across the train station. Lots of restaurants and stores in the neighborhood. The room is spacious and bright. The staff are courteous. Not like those three star hotels, this one is more professional. I Would choose it again in future.
Date of stay: August 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo Frasson, General Manager at Best Western Hotel Tritone, responded to this review
Responded 27 Aug 2024
Dear Jenny W,
thank you so much for your feedback and for your nice words!
All our Staff put the maximum effort on giving the best service to all our Guests and we are glad we were able to exceed your expectation.
We look forward to welcome you soon again at Best Western Hotel Tritone!

Riccardo Frasson
Resident Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,948)
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All reviews train station across the road visiting venice croissants marco polo airport excellent location convenient location buffet breakfast easy access to venice quiet at night water buses atvo bus wonderful hotel room was clean and comfortable superior room minute ride coffee machine
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Reviewed 23 August 2024

Top location next to train station (easy 10 min train trip to Venice). Our room was completely silent at night. Great customer service. We had a family room with a partial wall separation between our bed and the kids' beds (the hotel made them 2 twin beds). The beds were very comfortable. Bathroom was great and all we needed. The staff was super helpful and kind. The only drawback was there was not much space for 4 people to eat at (we needed to eat our breakfast at 4 a.m. before catching an early flight) but it was not a big problem - we just took turns using the desk area. 15-min (early morning traffic) taxi ride to the airport.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Isabel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo Frasson, General Manager at Best Western Hotel Tritone, responded to this reviewResponded 27 August 2024

Dear Isabel M,
1000 times thank you for your amazing review!!!
It's such a pleasure to read how much you loved your stay with us.
It will be an incredible pleasure to welcome you again in the future, sincerely

Riccardo Frasson
Resident Manager

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Reviewed 3 August 2024 via mobile

Friendly staff, great breakfast! Across from bus stop and train to Venice. Train was the quickest way to Venice (<10 minutes) and very comfortable.
Parking is right beside the hotel.
Rooms were a good size and very clean and beds comfortable.
No street or train noise.

Room tip: Buy the 24-hour pass for water bus. Signage for stops not always the easiest. Doge's Palace was a good tour. Gondola ride was awesome, especially in the early evening.
Date of stay: July 2024
Trip type: Travelled with family
Thank wendy V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo Frasson, General Manager at Best Western Hotel Tritone, responded to this reviewResponded 5 August 2024

Dear wendy V,
thanks a lot for sharing your experience about Best Western Hotel Tritone!
Your kind comments are much appreciated and make us proud of our work :)
We sincerely hope to welcome you back soon for another great stay.
Best Regards

Riccardo Frasson
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

Overall great hotel. The location is great. Directly across from train station with bus station within a block. Rooms were clean and well appointed. I would caution anyone with bad knees or can;t raise legs very high to say away from the two bed room. The shower tub combo in the room we stayed in had a rim that was so high it was very difficult to enter and get out of. Our second stay, of two nights at the end of our trip, we picked the single king which was super, huge shower very clean and well appointed.

Room tip: Great location and value. Seniors with flexibility issues should stay away from the rooms that have the extremely high sides.
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank William K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo Frasson, General Manager at Best Western Hotel Tritone, responded to this reviewResponded 23 July 2024

Dear William K,
thank you for your kind review!
We are even most grateful for the advice about those services that, in your opinion, could be enhanced.
Everything has been well noted down!

We hope to be presented with the opportunity of welcoming you back again in our house, 
sincerely

Riccardo Frasson
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2024

My first time ever in Italy, and our tour agent reserved Tritone for us. Straight on arrival, we were disappointed with the hotel. We arrived early so had to wait for checkin after a 10 hour flight. When we got our room, it was likely the smallest one on the 1st floor. An error by the booking agent reserved 2 rooms for us, so we asked for that one. Much better size, but no air conditioning. And it was hot weather most of the time.

We asked for a room change only to be told all were reserved but to check the next day. We did and still nothing even though we witnessed others checking out. The room and hotel were so bad, we scouted the area and were able to find a much better room at Best Western Bologna. The two stars are for the breakfast. Had I not found another room it would have ruined my vacation which I was not about to allow. Thank you Bologna!

Room tip: No pool, no restaurant
Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drpedroperez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2024

From dropping our bags off at 10am to checking out Hotel Tritone meet or exceeded our expectations.
Great customer service. Very good location. Quiet room with a comfortable bed and nice pillows. Breakfast had a variety of options and sitting out on the patio was a lovely way to start the day.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank N607FJpatriciap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Riccardo Frasson, General Manager at Best Western Hotel Tritone, responded to this reviewResponded 10 July 2024

Dear N607FJpatriciap,
1000 times thank you for your amazing review!!!
It's such a pleasure to read how much you loved your stay with us.
It will be an incredible pleasure to welcome you again in the future, sincerely

Riccardo Frasson
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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