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Twettiseek
London, England

Should be a 2-star hotel

1.0 of 5 bubblesReviewed 27 Feb 2024
Convenient location directly at the freeway exit and walking distance from bus stop to go into Venice. It’s quiet, sound proof windows

Disliked: Pillows hard like rocks
Wifi extremely slow
No shampoo, conditioner or body lotion in the room, had to ask at reception, but they only had shampoo
Hair dryer shuts off after about 45 seconds, as it’s a very cheap make that overheats after less than a minute
No make up mirror
Air con set to a min of 24 degrees which is really too hot to sleep comfortably

Breakfast is total chaos with all the guests, 1 small coffee dispenser, and waiters running around furiously trying to restock the Buffet, which is constantly out of everything. Be early!
Date of stay: July 2023
Trip type: Travelled with family
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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7 - 12 of 1,896 reviews
Reviewed 5 February 2024

Over all we were very happy with the service we have received for the three nights we spent in the Hotel. particularly, When we reach the Room The TV was not working properly .We raised the concern to the reception and within few minutes Mr Marco came and tried to fix it and still it didn't work. immediately he offered another room and we shifted to another Room. in addition Marco was very helpful and any issues he was available to sort it out.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank Jasmine K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 October 2023 via mobile

This is a lovely hotel...very new and modern..the room was large with a king size bed..the staff were very helpful.. answering any questions we had. The hotel is near a city bus stop and the bus takes you into Venice which takes approximately 20 minutes. The M Restaurant in the hotel is very nice with a nice menu for dinner...prices are reasonable. The breakfast was great with lots of choices.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank bobkyler323
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2023

Fantastic hotel, would definitely visit again, staff amazing particularly the breakfast staff so helpful and friendly. Rooms large with a huge bend and huge fluffy towels in the bathroom. Thank you to all staff who made or vacation amazing.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank keivs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2023

This hotel provides what it advertises and basically what one can expect from the Mercure brand - though in fairness a little bit below standard compared to the Mercure in Rome or other countries.

The rooms is a decent size, comfortable bed and good shower facilities. The staff are fairly helpful though not always accurate on their advice...best to double check things.

It is NOT in central Venice but a 30 minutes bus ride away and the bus arrives every 20 mins. However, be prepared that the bus will be crowded and you are most likely going to be standing all the way.

The dinner options at the on-site restaurant are limited and to be honest quite expensive - plus closed on Sunday evening. However, there are other reasonable options around the hotel (within a walking distance).

Date of stay: June 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank 787maheshh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 June 2023

A good hotel, then You visit Venice by car. Hotel is next to the highway, free parking. Bus stop to Venice is 7min to walk. It takes ca 20 min by bus to Venice, 1,50.- EUR one way.
Hotel is clean, staff very nice. Breakfast is so-so. Breakfast staff needs to improve, always out of different food/drinks

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kristjan126
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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