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Alfredo Hannenberg
Las Vegas, Nevada

Let Your Hotel Sparkle for Your Venice Italy Trip

5.0 of 5 bubblesReviewed 2 weeks ago
I am so glad to have discovered this Sheraton jewel as our hotel base for our August's excursions into Venice. Rarely have I and my wife been so incredibly pleased with the service provided by the entire staff-from the front desk, to the breakfast staff, along with the maid service. These are just a few of the very good reasons why at least one airline has their flight crew stay between flights at this hotel.

Here's just a few more reasons to book your Venice trip at Four Points:
- Save considerably on your hotel stay; there is no absolute need to be on the island
- No need to rent an auto to see Venice; a bus line going directly to/from the Piazzale Roma. From there you can walk/water taxi or take an inexpensive vaporeto (i.e., water bus) to all parts of Venice-including dropoff near St Marks Squire.
- It's comparatively easy to go via bus directly from the hotel to Marco Polo Airport; tickets are available for purchase at the front desk.
- If you are going on to other parts of Italy, it's also easy to take a bus to the Venezia Mestre mainland train station. If your Italian language skills are limited, you can go to a staffed kiosk inside the station to purchase a ticket.
- Breakfasts at the Four Points is fantastic-appealing to a wide variety of tastes. You can make your own coffee, but then again you can have the staff serving made-to-order capuccino or expresso. Have them with the fresh croissants with apricot or peach preserves. Then try the liquidy strawberry yogurt. You'll never enjoy as much the stiff yogurt in the US.
- Being a Marriott Titanium Elite member will have additional benefits here.
- It's quiet during your stay. There are no aircraft flying nearby or overhead. The beds make it very easy to rest soundly after a day walking all over Venice.
- It's safe taking a stroll to two different nearby restaurants, but that will require a couple more reviews we will soon add on Tripadvisor.
Date of stay: August 2024
Room Tip: Buy bus tickets from the (always!) helpful front desk staff. Marriott Titanium Elite members get...
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this review
Responded 2 weeks ago
Dear alfredoh420,

Thank you so much for your detailed and glowing review!
We are absolutely thrilled to hear that you and your wife had such a wonderful experience with us during your Venice trip.
Your kind words about our staff's service, from the front desk to breakfast and housekeeping, truly mean a lot to us.

We’re delighted that you appreciated our convenient location and the many advantages we offer, from easy access to Venice and Marco Polo Airport to the cost savings of staying on the mainland.
It’s great to know you found our breakfast exceptional and enjoyed the variety we provide—it sounds like you found some favorites!

As a Marriott Titanium Elite member, we are particularly pleased to have met your expectations and made your stay comfortable, quiet, and restful.
Your comments will surely help future guests make an informed decision when planning their Venice adventure.

We can’t wait to welcome you back for another memorable stay—and we’ll be on the lookout for those upcoming restaurant reviews!

Warm regards,

Michael Russo
Resident Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews train station transportation options great stay front desk staff excellent room public transportation nice hotel breakfast staff enjoyed my stay minute walk from the hotel santa lucia hotel is located restaurant staff rooms are clean per person close to the airport marco polo airport
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Reviewed 14 October 2024

Kudos to the Four Points in Mestre, Italy, close to the Venice Airport. I was on a girls trip cruise in the Adriatic; as we stepped off the ship, Delta texted us that our flight from Venice-JFK was cancelled, and we were rebooked for the next morning. I immediately got on the Marriott and Hilton apps; nearly every hotel by the airport and in Venice were sold out. The only option was the Four Points so I booked it.

Arrived at 11am; long line for people trying to check in; all being told they could leave their luggage, but no rooms available until 3pm. I went to Elite desk (no line); allowed to check in immediately; upgraded to 2-bedroom suite (thank you Lifetime Titanium status!!); room had huge bathroom (almost as big as our entire cabin on the cruise ship); soft towels; bathrobes & slippers; hot water kettle AND espresso machine; bus stop (6 Euros round trip) to Venice less then 50 yds from hotel; and super nice and helpful staff (everyone we spoke to). ⭐️ ⭐️ ⭐️⭐️

Date of stay: October 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DoloresLittle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this reviewResponded 17 October 2024

Dear DoloresLittle,

Thank you for your wonderful review!
We are delighted to hear that you enjoyed your stay at the Four Points by Sheraton Venice Mestre and that we could be a comfortable and convenient choice during your unexpected travel change.

We’re especially pleased that you appreciated the benefits of your Lifetime Titanium status, including the complimentary upgrade to the 2-bedroom suite.
It’s great to know that the spacious bathroom, in-room amenities like the espresso machine, and the convenient location near the bus stop to Venice added to your experience.

Our team works hard to ensure every guest feels welcomed, and we’re thrilled that you found our staff helpful and accommodating throughout your stay.
We hope to welcome you back for another visit, whether planned or spontaneous, on your next trip to Venice.

Best regards,

Michael Russo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2024

I want to congratulate Luca V and Anete! Highly professionals who know how to make clients happy, always willing to give good advice, always smilling even with hard pressure. The give te second extra mile. If I had a hotel, a would deffinitely would want them in my team. I would go back to this hotel because of their good Service!

NO the other hand Danielle from the restaurant was always willing to please us with everything we asked for! She also es a great professional.

Thank you very much!

Room tip: Hotel si 30 minutes away from Venice. You can take a bus to Venice just 30 meters away from the hotel which makes it very convenient.
Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marco V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this reviewResponded 1 October 2024

Dear Mvalencia1969,

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience at our hotel, and we truly appreciate your kind words about our team.

Luca V and Aneta are indeed exceptional professionals, and it’s fantastic to know that their dedication and friendliness made your stay special.
We are fortunate to have such committed staff who always go the extra mile to ensure our guests feel welcome and well taken care of.

It was a pleasure having you with us, and we are delighted to hear that you would return because of the great service you received.
We’ll be sure to pass along your compliments to our team, as it will mean a lot to them.

We hope to have the opportunity to welcome you back to our hotel in the near future!

Warm regards,

Michael Russo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2024

We were an extended family of 7 visiting Venice prior to travelling to Ravenna to board a cruise, and saw some great reviews for this hotel. We were not disappointed. The front staff are very warm and helpful, and the restaurants for breakfast and dinner were excellent. The cost per night is about a third of staying in Venice proper, and so over two nights made for significant savings. The local Bus (24H) stops just outside the hotel and takes you right into Venice in about 15-20 minutes and I think the total for seven was about 20 euros return! There are restaurants and a great shopping mall about a five minute walk away with great stores for last minute shopping and the usual array of fast food for hungry teenagers! It is a great place to relax after a hectic day enjoying the canals and sights of Venice...Highly recommended!

Room tip: Take the 24H bus into Venice. A five minute walk away to a Shopping Mall will solve any issues of forgotten items
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stephen c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this reviewResponded 14 September 2024

Dear A3511ZVstephenc,

Thank you so much for your detailed and positive review!

We're thrilled to hear that your extended family had a pleasant stay and that our team made you feel welcome.
It’s wonderful that you found our location convenient and appreciated the cost savings compared to staying in Venice itself.

We're glad the bus service and nearby amenities added to your experience, making it easier to explore Venice and relax afterward.

We hope you had a fantastic cruise and look forward to welcoming you back on your next trip! Safe travels!

Best Regards,

Michael Russo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2024 via mobile

Yes.. it deserves 5 out of 5.. we enjoyed our stay enroute Venice. Spacious room, stunning facade, excellent food. As we were on a group tour our vegetarian meal was also sumptuous. Room comfort was so cosy that our entire days fatigue ‘VENISHED’ as our room offered a great comfort

Date of stay: October 2023
Trip type: Travelled as a couple
Thank Dholakia2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this reviewResponded 10 September 2024

Dear Dholakia2014,

Thank you so much for your wonderful review!

We're thrilled to hear that your stay with us was a five-star experience.
It’s great to know that you found the room spacious and comfortable, and we're delighted that the food, especially the vegetarian meal, exceeded your expectations.

We love your clever play on words, and we’re so glad that your room provided the perfect comfort to help you relax after a long day of exploring Venice.

We hope to welcome you back soon for another restful and enjoyable stay!

Michael Russo
Resident Manager

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Reviewed 2 September 2024 via mobile

Had an amazing stay. Flew in to the airport about a 15-20 min Uber to the hotel. Was greeted by Antonio T. who gave us some local recommendations that we could not miss and great part is train station is walking distance. The rooms were also nice can’t wait to stay again.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Trying2seeeverywhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourPoints Mestre, Direttore generale at Four Points by Sheraton Venice Mestre, responded to this reviewResponded 10 September 2024

Dear Trying2seeeverywhere,

Thank you for sharing your experience!

We’re delighted to hear that your stay was amazing and that Antonio T. made a great first impression with helpful local recommendations. It’s fantastic that you appreciated the convenient location, especially with the train station nearby.

We're also glad you enjoyed your room and are already looking forward to your next stay with us.

We can’t wait to welcome you back to Four Points by Sheraton for another fantastic visit! Safe travels until then!

Michael Russo
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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