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Reviewed 17 May 2018 via mobile

A great hotel recently modernised for reasonable rates
Offering breakfast buffet style.

Bedroom was comfortable, bath and modern facilities
On site secure parking

Staff were friendly and assisted us in English

We arrived by bike from La spritz and were immediately relaxed after a shower

Pizza place adjacent offered variety of pizza offerings with drink for 10 euro

Stayed: May 2018, travelled as a couple
Thank Cartersridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIMONA T, Proprietario at Hotel Airone, responded to this reviewResponded 5 June 2018

Dear Cartersridge
I'm so honored for your kindly recension about our Hotel Airone and his services.
It was a big honor for us to serve and to assist you after a wonderfull travel in bike from La Spezia to Grosseto and I hope to see you again in the next future because Maremma Toscana can show you new experiences and new tastings so...don't forget us and come to visit us again.
Take care...Thank you.
ST

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Stayed for 1 night on 15/9 and cannot speak highly enough of the staffs ability to help above and beyond the call of duty. I unfortunately hate a hard bed and when I asked the front desk staff (sorry don't know her name)if they had a mattress topper (they didn't know what it was) she was most apologetic that I was uncomfortable and even showed me another room and got me to test the bed on a sofa bed. I was so appreciative of her help - it was so nice that she wanted to do whatever she could to make my stay comfortable. Bravo to you although I don't know your name - you know who you are. Also a special mention to giulia - lovely girl at the front desk when we checked in and checked out - we will have dinner at her relatives restaurant in hawthorn, Melbourne - Victoria Australia when we get home and say that she sent us. Thank you all xxx

Stayed: September 2017, travelled as a couple
1  Thank Anthony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIMONA T, Proprietario at Hotel Airone, responded to this reviewResponded 18 September 2017

Dear Antony,
I have no words to describe our joy. Your recension is simply wonderful and we did not do anything except try to solve your simple request. It was fun to make a tour of the rooms by letting you try different beds looking for the softer mattress.
There is nothing weird about solving a problem having fun, do you agree?
Giulia thanks you and waits to know if you have eaten well in her relative's restaurant, say "hello and big hugs" to them!
Waiting for you next time (and we hope soon)...
Simona (happy hotel owner)

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Reviewed 20 August 2017

The hotel is a modern building, well deserved 4 star, not downtown (even if Grosseto is really small). Very nice spaces, well equipped and arranged. Excellent breakfast, personnel always available and smiling.
If you intend to go to the seaside, the arrangement could reveal to be with some constrains (moquette in the room, no space to dry beachwear or towel...).
Overall, positive feedback.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Paolo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIMONA T, Proprietario at Hotel Airone, responded to this reviewResponded 21 August 2017


Dear Mr.Paolo,
thank you for your kindly recension.
I'm so sorry you didn't appreciated Hotel Airone's location that is only 5 real minutes walk away from the pedestrian area. As you wrote, Grosseto is a very small city...
We try to find the best solutions for our guests that like to spend their time on the beach, infact we have rooms with parquet and big balcony to dry, under our fantastic sun, beachwear and towels. Next time ask for a room as this one.

I wish to thank you for your kind words of appreciation that will help us to improve ourselves, as we understand that with effort and difficulty we succeed to satisfy the needs and the expectations of our honoured guests.
We look forward to welcome you back again for a warm welcome back.
Take care,
ST






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Reviewed 3 May 2017 via mobile

It was one of the greatest places we stayed during our Business trip.
Good Location in walking distance is everything.
Architecture quite impressive
Generally everything okay
Really friendly staff
Poor English

Stayed: May 2017, travelled on business
Thank yannismjart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIMONA T, Proprietario at Hotel Airone, responded to this reviewResponded 7 June 2017

Dear Mr.Gerry,

Dear Guest,
Thank you for taking the time to post your review on TripAdvisor.
We are delighted to learn that you enjoyed your stay with us and that you appreciated our services, the staff's kindness and the location. The Hotel Airone indeed has an enviable location within the heart of Grosseto which allows easy movement around the City Centre.

Looking forward to welcoming you back at Hotel Airone.

Yours sincerely

ST

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Reviewed 24 March 2017

Myself and a group of friends stayed here over February, whilst travelling through Italy, the hotel itself was nice and the rooms were really nice especially the bathrooms. The showers got to the perfect temperatures and were spacious, in fact the entire rooms were spacious. I did not find the breakfast to be amazingly good, it was extremely average. I made use of the gym and sauna, but was denied accesses to the pool as it was 'for couples only' which I found odd o_0.

  • Stayed: April 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Mark David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SIMONA T, Proprietario at Hotel Airone, responded to this reviewResponded 12 April 2017

Dear Mr.David,
Thank you very much for sharing your experience at the Hotel Airone with the TripAdvisor community.
We are delighted to learn that you enjoyed your stay with us and that you appreciated our services, the staff's kindness and the location.

I'm sorry you've had difficulties with our Spa but it was the 14 February, San Valentino, and ONLY for that special day, we have organized a special romantic day for couples in love but you could also come in alone.
I apologize for the inconvenient and I hope to have you back at our hotel to experience again the Hotel Airone Spa.
ST

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